Add weight-based rates
Before you add price-based rates:
Rates are linked to zones. You can have as many weight-based rates as you like. DingDoong will show the rate your customer is eligible for at checkout.
Some steps to add weight-based rates for a zone:
Step 1: Set conditions
Click on "Add rate by weight", set rate limits (min & max order weight) and adjust the rate
*Note:
Default value when you haven't picked any values
Min value=0
Max value=Unlimited
You can enter or click the increase/ decrease button to adjust your desired value. Valid decimal is with "," or "."
Set the rate to 0 if you want to offer free delivery for the zip codes in this zone
Step 2: Give your rate a name
Make it formal and recognizable enough as the name will appear on the checkout page along with the charges
Example: Order weight less than 3kg
Step 3: Give your rate a description
Make it formal and recognizable enough as the description will appear on the checkout page along with the name
Use it to send any messages to your customers:
For example, to encourage them to spend more for the order, you might give the rate a description like: "For all orders over $50 we will deliver your order for free" or to notice your customers of the estimated delivery time, you might say: "Expected delivery is on 25 May", "Please allow 5-10 business days for delivery after order processing" or to confirm your customer chosen delivery date/time like: " Arriving on your chosen date between 9am-1pm. Perfect for residential addresses"
Step 4: Click "Add rate"
Look into the example:
Set delivery rates for this zone:
| Rate Name | Order Weight | Delivery Rate |
|---|---|---|
Rate 4 | Less than 15kg | Free |
Rate 5 | From 15kg to 30kg | $5 |
Rate 6 | More than 30kg | $8 |
Rate 4:
Set conditions:
Min weight: 0
Max weight: 14 (or 14.99 up to you, this value can't click the increase/decrease button to choose, you must type it into the field)
Rate: $0
2. Give this rate a name: Rate 4
3. Give this rate a description (Optional)
4. Click "Add rate"
Rate 5:
Set conditions:
Min weight: 15kg
Max weight: 30kg
Rate: $5
2. Give this rate a name: Rate 5
3. Give this rate a description
4. Click "Add rate"
Rate 6:
Set conditions:
Min weight: $31 (or $30.1 up to you, this value can't click the increase/decrease button to choose, you must type it into the field)
Max weight: no max order weight is required, so you don't have to set a value for it, default value means to be unlimited
Rate: $8
2. Give this rate a name: Rate 6
3. Give this rate a description (Optional)
4. Click "Add rate"
All rates will be shown here, you can edit, delete or add new ones
The shipping rates which your customer order is eligible for are shown at the checkout page.
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