📍Multiple location management
Last updated
Last updated
Once you've installed the app, the locations of your business should be synced from Shopify to the DingDoong app.
"Start by adding your store locations. Click 'Add Location' and fill in the required details. You can also turn the fulfillment options on or off for each location."
All locations will be managed in the 'Status' tab. Here, you can control each fulfillment method, turning local delivery or store pickup on or off for each location. The 'Status' tab is your central hub to manage where these options are available for customers.
If Pickup is enabled for certain locations in the 'Status' tab, those locations will also appear in the 'Pickup Settings' tab. This allows you to easily edit and schedule pickup options for each specific location.
Just like with Pickup, if you enable Local Delivery for locations in the 'Status' tab, these locations will appear in the 'Delivery Settings' tab. Here, you can edit and schedule deliveries for each customer zone that you service, with the option to group zones for easier control of same-day delivery.
By default, we create a 'Default Zone' for scheduling local deliveries to accessible customer areas.
Note: A zone represents a specific customer area you can service with local delivery, divided by location. This setup allows you to manage delivery zones for each store location efficiently and group zones for same-day deliveries as needed.
Example. Let’s look at the example below to understand how delivery zones work.
Take an example of delivery zones for a store in Central London, UK, using postal codes to define the areas:
Same-Day Delivery Zone:
Zone Name: Central London - Same-Day Delivery
Postal Codes Covered: WC1, WC2, EC1, EC2, EC3, EC4 (covering areas like Covent Garden, Bloomsbury, and the City of London).
Delivery Cut-off Time: Orders placed by 1:00 PM qualify for same-day delivery; orders after this time will be scheduled for next day.
Delivery Hours: 11:00 AM to 7:00 PM.
Days Available: Monday to Saturday.
Two-Day Delivery Zone:
Zone Name: Greater London - Two-Day Delivery
Postal Codes Covered: SW1, NW1, SE1, N1, E1 (expanding to cover areas like Westminster, Camden, South Bank, and Shoreditch).
Delivery Schedule: Orders delivered within two business days.
Delivery Hours: 10:00 AM to 6:00 PM.
Days Available: Monday to Friday.
"You can edit, duplicate, or delete each zone, as well as add new delivery zones as needed."
