DingDoong: Delivery and Pickup
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  • πŸŽ‰About DingDoong: Delivery Date
  • ONBOARDING
    • πŸ—“οΈHow to create a test theme?
  • DASHBOARD
    • πŸ—“οΈDashboard
  • GENERAL SETTINGS
    • πŸ—“οΈGeneral settings
      • β˜‘οΈRequire date before add to cart/ checkout
    • πŸ‘«Terminology
    • β›³How to add date and time to Thank You page?
    • β˜‘οΈHow to add date and time to Order confirmation email?
  • HOW TO ENABLE GG MAPS API KEY?
    • πŸ—ΊοΈCreating a Google Maps API key
  • WIDGET SETTINGS
    • πŸ“†Widget position
    • πŸ“•Widget Appearance
    • πŸ”€Advanced widget text
      • Text Setting For Delivery Date Picker Widget
      • Text Setting For Store Pickup Date Picker Widget
      • Text Setting For Shipping Date Picker Widget
  • MULTIPLE LOCATIONS
    • πŸ“Multiple location management
  • LOCAL DELIVERY
    • 🚚Delivery Overview
    • πŸ₯Delivery Validator
      • Exact Postal Code Matching
      • Partial Postal Code Matching
    • πŸ“…Delivery Scheduling
      • Local delivery choice & delivery avaibility
      • Limit orders
      • Blackout dates (Holidays)
      • Order Tag
      • Product avaibility
      • Product Override
        • Set product-specific preparation time
        • Set product-specific available dates & time
        • Set product-specific blackout dates & time
        • What happens when a cart has different products with different rules?
  • STORE PICKUP
    • πŸͺStore Pickup Overview
    • πŸ“…Pickup Scheduling
      • Pickup choice & Pickup avaibility
      • Preparation time & date range
      • Limit orders
      • Blackout dates (Holidays)
      • Order Tag
      • Product avaibility
      • Product Override
        • Set product-specific preparation time
        • Set product-specific available dates & time
        • Set product-specific blackout dates & time
        • What happens when a cart has different products with different rules?
    • How to have a straightforward pickup experience?
  • πŸ‘©β€πŸ’»How to place an order test?
  • SHIPPING
    • 🌟How to add Shipping with no date?
    • 🚚Shipping Overview
    • πŸ“…Shipping Date
      • Shipping choice & avaibility
      • Preparation time & Date range
      • Limit orders
      • Blackout dates (Holidays)
      • Order Tag
      • Product avaibility
      • Product Override
        • Set product-specific preparation time
        • Set product-specific available dates & time
        • Set product-specific blackout dates & time
        • What happens when a cart has different products with different rules?
  • ORDER REPORT
    • πŸ’ΉOrder report
    • πŸŽ‰Sync Orders To Google Calendar
  • FAQs
    • ❓FAQs
  • OUR BLOGS
    • 🚚Scheduled Delivery: How to let customers choose their preferred delivery date and time
    • 🏞️How to restrict delivery areas for Shopify stores?
    • ☺️Exceptional online shopping experience with Group Order! Why haven't you tried it yet?
    • πŸ—“οΈThe Essential Retail Calendar for 2025: Plan Your Year Ahead
    • πŸ“…Making the Holidays Hassle-Free: The Importance of Delivery Date
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  • Example
  • Enable preparation time
  • Enable cut-off time
  • Configure date range

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  1. SHIPPING
  2. Shipping Date

Preparation time & Date range

PreviousShipping choice & avaibilityNextLimit orders

Last updated 4 months ago

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Store owners now have the flexibility to control which shipping days are displayed to customers on their store site by configuring preparation and cut-off times.

Preparation time is the time store owners need to get a product or service ready for shipping. It decides which shipping slots customers can see firstβ€”only slots that allow enough preparation time will be shown.

Cut-off time refers to the latest time by which an order must be placed in order to be eligible for same-day or next-day delivery. Orders placed after the cut-off time will typically be scheduled for delivery on a later date.

Example

If a store offers shipping on Wednesday, Thursday, Friday, and Saturday, with a prep time of 3 days, they can set it up so that customers who place an order before 1 PM on Sunday can see the upcoming delivery slots for regular orders. However, for pre-order products, customers placing orders after 1 PM will only see shipping slots available after 1 week.

Here’s how to set it up:

  • Set the prep time before the cut-off time on Sunday to 3 days.

  • Set the cut-off time on Sunday to 1 PM and delay days to 10 days.

Enable preparation time

If you need time to prepare an order for shipping, you can enable preparation time by selecting Enable. Once enabled, it will appear as shown below:

  • If you need the same preparation time for every day, select "Basic settings"

  • If your preparation time varies by day, select "Advanced settings."

Preparation time is measured in days, hours, and minutes.

  • If you set preparation time to 0 days, it means you offer same-day shipping. For example, if you allow shipping on Monday and customers visit your site on Monday, they can place an order and receive it on the same day.

  • If you set preparation time to 24 hours, the countdown starts from when the customer adds a product to their cart. Customers will only see the nearest shipping slots that meet the 24-hour preparation requirement.

Enable cut-off time

If you need to set a cut-off time for orders on specific days of the week, simply tick the "Add a cut-off time" option.

Delay time: After the cut-off time, the delay time is the period that the store wants buyers to wait before seeing the available pickup or delivery slots that meet the store's set delay time requirements.

By default, the cut-off time is set to 6:00 PM, and the delay time is set to 2 days. This means that if a customer places an order after 6:00 PM, the earliest available shipping slot they will see will be 2 days later, to account for the delay time. For example, if an order is placed at 7:00 PM, the customer will only be able to choose a shipping date that's at least 2 days in the future.

Configure date range

If you want to limit how far into the future customers can choose for their shipping, you can set up a date range. This allows you to control how many days in advance customers can select a shipping slot.

Simply enter the number of days (the range) you want to allow for shipping.

For example, if you set the range to 7 days, customers will only be able to choose a shipping date within the next 7 days from the first available date.

By default, the date range for shipping is calculated in days, months, or weeks, starting from the moment the customer visits the product page and adds an item to their cart.

If you want to offer regular shipping for up to 1 year, you can enter 365 days as the date range.

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