# Set product-specific preparation time

## Set product-specific preparation time

**Step 1**: Go to the **Product Override** section and choose **Override preparation/delivery days**

**Step 2**: Choose the products you want to apply for the override preparation/delivery days rule

**Step 3**: Configure the delivery preparation time, delivery date range

**Preparation days**: the number of working days you need to get an order ready for shipment. Consider extra time if your product is not available.

**Delivery date range**: A date range available for customers to pick when to receive the order. Consider an acceptable date range to ensure that your product is ready for delivery and remains usable.'

<figure><img src="/files/NaN633kPP4AHCREAPbiJ" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
If one specific product is activated by both general rules + specific rules (because you add it to both), the app will prioritize the specific rules for this specific product and discard the general rules for it.
{% endhint %}

<mark style="background-color:purple;">Let's take a specific example with a cake product:</mark>

Suppose there is a general rule that states the standard preparation time for all products is 1 day, and the delivery date range is 5 days.

Now, there is a specific rule for the cake product that requires a longer preparation time of 2 days and must be delivered within 3 days.

If the cake product is activated by both the general and specific rules, the app will prioritize the specific rule for the cake. This means the cake will have a preparation time of 2 days and be delivered within 3 days, overriding the general rules.


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