Order report
Stay organized and streamline your order management with ease! π
Last updated
Was this helpful?
Stay organized and streamline your order management with ease! π
Last updated
Was this helpful?
Managing orders efficiently is crucial for any business offering local delivery, in-store pickup, or shipping. The Order Report in DingDoong helps merchants streamline their fulfillment process, track payment statuses, and ensure smooth order managementβall in one place.
Managing Daily Order Fulfillment
A bakery owner checks the Order Report each morning to see which pickup and delivery orders need to be prepared.
The team updates order statuses once items are ready, ensuring a smooth fulfillment process.
Tracking High-Value Orders
A furniture store manager filters orders by transaction value to ensure premium deliveries receive special handling.
Exporting Data for Business Analysis
A grocery store exports order data weekly to analyze top-selling products and adjust stock levels accordingly.
Quickly Responding to Customer Inquiries
A support representative searches for an order when a customer asks about their expected pickup time and provides an instant update.
View all your orders in one place.
See important details like order number, items, total amount, payment status, due date, fulfillment method, and order status.
Auto-Fulfillment Sync with Status Control β Orders are automatically updated in Shopify based on their fulfillment status in DingDoong.
Manage and customize order statuses, including:
Unfulfilled
Fulfilled
Ready for Pickup
Ready for Delivery
Ready for Dispatched
To update status of your orders, please select "Update status"
Then, choose which state you want to update for your order
Filter orders by Due Date, Fulfillment Method, Location, and Status to quickly find relevant orders.
Available filter options:
Due Date: Today, Tomorrow, No Date, or a Custom Date Range.
Fulfillment Method: Store Pickup, Local Delivery, or Shipping.
Location: The location you have set up in our app
Status: Unfulfilled, Fulfilled, Ready for Pickup, Ready for Delivery, Ready for Dispatched.
Combine multiple filters for more refined results.
To export product summary for preparing orders, choose orders you want to summarize and "Export to CSV"
View a breakdown of all products that need to be prepared. See sample to view
Edit multiple orders at once to save time.
Update order statuses, fulfillment details, and other key information in bulk.
Export order details for better analysis and record-keeping.
Choose between exporting:
Current page orders β Export only the orders visible on the current page.
All orders β Export the entire order report across multiple pages.
Exported reports are available in CSV format for easy integration with spreadsheets or other analytics tools.
If you want to export your order report in the way you need, and we will customize for you
Let's open Order Report and manage your orders