# Order report

## :thumbsup: Why use Order Report in DingDoong :date:?

Managing orders efficiently is crucial for any business offering local delivery, in-store pickup, or shipping. The **Order Report** in DingDoong helps merchants streamline their fulfillment process, track payment statuses, and ensure smooth order management—all in one place.

#### **Use Cases:**&#x20;

1. **Managing Daily Order Fulfillment**

* A bakery owner checks the **Order Report** each morning to see **which pickup and delivery orders need to be prepared.**
* The team updates order statuses once items are ready, ensuring a smooth fulfillment process.

2. **Tracking High-Value Orders**

* A furniture store manager **filters orders by transaction value to ensure premium deliveries** receive special handling.

3. &#x20;**Exporting Data for Business Analysis**

* A grocery store exports order **data weekly to analyze top-selling products** and adjust stock levels accordingly.

4. **Quickly Responding to Customer Inquiries**

* A support representative searches for an order when a customer asks about their expected pickup time and provides an instant update.

## :tada: Highlight features

### 1. Easy order tracking

* View all your orders in one place.
* See important details like order number, items, total amount, payment status, due date, fulfillment method, and order status.

<figure><img src="https://825397875-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdt3xbyFDcRxJKS1ZARtZ%2Fuploads%2FYzINpZGJLWTSRD1t4vbn%2FGroup%201000003583.png?alt=media&#x26;token=3017b581-ab9e-4093-9ace-53b8b162c685" alt=""><figcaption></figcaption></figure>

### 2. Order status updates

**Auto-Fulfillment Sync with Status Control** – Orders are automatically updated in Shopify based on their fulfillment status in DingDoong.

<figure><img src="https://825397875-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdt3xbyFDcRxJKS1ZARtZ%2Fuploads%2Fbb7Gc3dSvT9AeUKVtpi7%2Fimage.png?alt=media&#x26;token=7d29a7e1-d220-4d14-b0db-c531788008b2" alt=""><figcaption></figcaption></figure>

### 3. Manage flexible status control

* Manage and customize order statuses, including:
  * Unfulfilled
  * Fulfilled
  * Ready for Pickup
  * Ready for Delivery
  * Ready for Dispatched
* To update status of your orders, please select **"Update status"**

<figure><img src="https://825397875-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdt3xbyFDcRxJKS1ZARtZ%2Fuploads%2FcvQXYQtbqgSqVqmLBonG%2Fimage.png?alt=media&#x26;token=fd5a6dc9-54e7-4650-9ea6-c0bf120fbc6b" alt=""><figcaption></figcaption></figure>

Then, choose which state you want to update for your order

<figure><img src="https://825397875-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdt3xbyFDcRxJKS1ZARtZ%2Fuploads%2FW4NuR9hQxhbAkKsjTvkY%2Fimage.png?alt=media&#x26;token=24281c95-0451-45ba-a9e7-6984ca3056ec" alt=""><figcaption></figcaption></figure>

### 4. Quick search & filter

* **Filter orders** by Due Date, Fulfillment Method, Location, and Status to quickly find relevant orders.
* Available filter options:
  * **Due Date**: Today, Tomorrow, No Date, or a Custom Date Range.

<figure><img src="https://825397875-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdt3xbyFDcRxJKS1ZARtZ%2Fuploads%2F4NvTQaJ5cbzunMFPrIMG%2Fimage.png?alt=media&#x26;token=9c3fe083-416c-4be7-90f1-693f4c3625b3" alt=""><figcaption></figcaption></figure>

* **Fulfillment Method**: Store Pickup, Local Delivery, or Shipping.

<figure><img src="https://825397875-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdt3xbyFDcRxJKS1ZARtZ%2Fuploads%2FmwIh9G7nhMmuJKKT9qGE%2Fimage.png?alt=media&#x26;token=6ed97dab-bb00-48a8-9f31-fef7622a1e9c" alt=""><figcaption></figcaption></figure>

* **Location:** The location you have set up in our app

<figure><img src="https://825397875-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdt3xbyFDcRxJKS1ZARtZ%2Fuploads%2FsRi7JGcfx3oKrkAnZBAG%2Fimage.png?alt=media&#x26;token=011341f5-f62e-4fa1-ba26-dc2397cc8128" alt=""><figcaption></figcaption></figure>

* **Status**: Unfulfilled, Fulfilled, Ready for Pickup, Ready for Delivery, Ready for Dispatched.

<figure><img src="https://825397875-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdt3xbyFDcRxJKS1ZARtZ%2Fuploads%2FmwKuZ8asRP2Wescayq0D%2Fimage.png?alt=media&#x26;token=ed4ca052-3aa9-4780-96cb-4836cb421d54" alt=""><figcaption></figcaption></figure>

* Combine multiple filters for more refined results.

<figure><img src="https://825397875-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdt3xbyFDcRxJKS1ZARtZ%2Fuploads%2FhTlfDUlQXZBVbVdeH3Mi%2Fimage.png?alt=media&#x26;token=fea61aaf-dfd4-4490-af70-1db531d606e9" alt=""><figcaption></figcaption></figure>

### 5. Product summary export

To export product summary for preparing orders, choose orders you want to summarize and **"Export to CSV"**

<figure><img src="https://825397875-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdt3xbyFDcRxJKS1ZARtZ%2Fuploads%2FU48m8RdqxIBI5zM2MfqI%2Fimage.png?alt=media&#x26;token=1af40293-f18b-4731-94bc-15b1349bed32" alt=""><figcaption></figcaption></figure>

* View a breakdown of all products that need to be prepared. See sample to view

{% file src="<https://825397875-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdt3xbyFDcRxJKS1ZARtZ%2Fuploads%2FEaSetGDGexAZAhLIdrEG%2Forders_report_product_summary%20(3).csv?alt=media&token=78c7c77b-c40a-458e-9568-d0709f1730d8>" %}

### 6.  Bulk order editing

* Edit multiple orders at once to save time.
* Update order statuses, fulfillment details, and other key information in bulk.

<figure><img src="https://825397875-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdt3xbyFDcRxJKS1ZARtZ%2Fuploads%2FN9j9TpzUdmVxOnPh4tTw%2Fimage.png?alt=media&#x26;token=cba335ba-a4d0-4ea3-b872-84bf54c9dbf0" alt=""><figcaption></figcaption></figure>

### 7. Export reports

* Export order details for better analysis and record-keeping.
* Choose between exporting:
  * **Current page orders** – Export only the orders visible on the current page.
  * **All orders** – Export the entire order report across multiple pages.

<figure><img src="https://825397875-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdt3xbyFDcRxJKS1ZARtZ%2Fuploads%2FOuNBJBwIkzxdYnteU5wO%2Fimage.png?alt=media&#x26;token=d0feb425-4f45-41ff-9506-dd18713d7d79" alt=""><figcaption></figcaption></figure>

* Exported reports are available in CSV format for easy integration with spreadsheets or other analytics tools.

{% hint style="success" %}

#### **Customize Your Order Export – Your Way!**

If you want to export your order report in the way you need, [**Share with us**](https://go.crisp.chat/chat/embed/?website_id=a4bdf13a-e64f-4660-9d3a-b282560b6427) and we will customize for you :tada:&#x20;
{% endhint %}

<mark style="color:green;background-color:red;">Let's open Order Report and manage your orders</mark> :clap:


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