DingDoong: Delivery and Pickup
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  • ๐ŸŽ‰About DingDoong: Delivery Date
  • DASHBOARD
    • ๐Ÿ—“๏ธDashboard
  • GENERAL SETTINGS
    • ๐Ÿ—“๏ธGeneral settings
      • โ˜‘๏ธRequire date before add to cart/ checkout
    • ๐Ÿ‘ซTerminology
    • โ›ณHow to add date and time to Thank You page?
    • โ˜‘๏ธHow to add date and time to Order confirmation email?
  • HOW TO ENABLE GG MAPS API KEY?
    • ๐Ÿ—บ๏ธCreating a Google Maps API key
  • WIDGET SETTINGS
    • ๐Ÿ“†Widget position
    • ๐Ÿ“•Widget Appearance
    • ๐Ÿ”คAdvanced widget text
      • Text Setting For Delivery Date Picker Widget
      • Text Setting For Store Pickup Date Picker Widget
      • Text Setting For Shipping Date Picker Widget
  • MULTIPLE LOCATIONS
    • ๐Ÿ“Multiple location management
  • LOCAL DELIVERY
    • ๐ŸššDelivery Overview
    • ๐ŸฅDelivery Validator
      • Exact Postal Code Matching
      • Partial Postal Code Matching
    • ๐Ÿ“…Delivery Scheduling
      • Local delivery choice & delivery avaibility
      • Limit orders
      • Blackout dates (Holidays)
      • Order Tag
      • Product avaibility
      • Product Override
        • Set product-specific preparation time
        • Set product-specific available dates & time
        • Set product-specific blackout dates & time
        • What happens when a cart has different products with different rules?
  • STORE PICKUP
    • ๐ŸชStore Pickup Overview
    • ๐Ÿ“…Pickup Scheduling
      • Pickup choice & Pickup avaibility
      • Preparation time & date range
      • Limit orders
      • Blackout dates (Holidays)
      • Order Tag
      • Product avaibility
      • Product Override
        • Set product-specific preparation time
        • Set product-specific available dates & time
        • Set product-specific blackout dates & time
        • What happens when a cart has different products with different rules?
    • How to have a straightforward pickup experience?
  • ๐Ÿ‘ฉโ€๐Ÿ’ปHow to place an order test?
  • SHIPPING
    • ๐ŸŒŸHow to add Shipping with no date?
    • ๐ŸššShipping Overview
    • ๐Ÿ“…Shipping Date
      • Shipping choice & avaibility
      • Preparation time & Date range
      • Limit orders
      • Blackout dates (Holidays)
      • Order Tag
      • Product avaibility
      • Product Override
        • Set product-specific preparation time
        • Set product-specific available dates & time
        • Set product-specific blackout dates & time
        • What happens when a cart has different products with different rules?
  • ORDER REPORT
    • ๐Ÿ’นOrder report
    • ๐ŸŽ‰Sync Orders To Google Calendar
  • FAQs
    • โ“FAQs
  • OUR BLOGS
    • ๐ŸššScheduled Delivery: How to let customers choose their preferred delivery date and time
    • ๐Ÿž๏ธHow to restrict delivery areas for Shopify stores?
    • โ˜บ๏ธExceptional online shopping experience with Group Order! Why haven't you tried it yet?
    • ๐Ÿ—“๏ธThe Essential Retail Calendar for 2025: Plan Your Year Ahead
    • ๐Ÿ“…Making the Holidays Hassle-Free: The Importance of Delivery Date
  • CONTACT
    • ๐ŸคPartner with us, bring your vision to life
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  1. GROUP ORDER

FAQs

When they do group ordering, can the shipment be shipped to different addresses?

Shopify only allows 1 shipping address at checkout, so the order can only be delivered to 1 address.

Can we pay for the order separately?

At the moment, there hasnโ€™t a feature for separate payment for group ordering, but weโ€™re working on it

Do the ownerโ€™s friends have to log in to shop?

Other people provided with the link can join the cart and shop without having to log in. However, if they want to start a cart of their own, they will have to log in.

Can the ownerโ€™s friends edit the cart?

If the friends havenโ€™t confirmed their orders, they can still edit their personal carts. However, if they have confirmed their selections, only the cart owner can edit the cart.

When will the group order link expire?

The link would only expire if the owner of the cart cancel or the order is confirmed.

How many people can join a group order link?

Unlimited

How do I create & apply discounts to Group order function?
Can I tailor the Group Order widget to fit my theme?

Absolutely, you can tailor each component of the Group Order widget, including its position, wording, and color. Easy to set up & Custom CSS included. Don't forget to contact us for any of your specific demands, our devs & technical support staff are always here to help.

Is Group Order the unique feature that is only offered by DingDoong?

Yes, we are happy to announce that DingDoong is the first app that allows customers to do group ordering with ease. Easy to set up, user-friendly, and straightforward on the Shopify store. Group order is expected to be the best option for those who want to beat their competition as it not only helps to increase Average Order Value (AOV) but also brings an exceptional online shopping experience. Get the app installed now and be ahead of the game!

Can I get support to learn more about Group Order and how to set it up?

Last updated 2 years ago

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Group Order can be used to meet promotional requirements. Therefore, creating an appealing discounts & promos strategy is one of the best ways to motivate your customers to use Group Order. DingDoong doesn't directly help you create discounts, but you can do so in , then sync those discounts to the app, and pick the ones that you wish to apply. As a result, the chosen discounts will be shown for your customers to use. See our docs here for more details

Yes, of course, we are always happy to hear from you since it's a valuable chance for us to know more about our customers. We provide some necessary documents to help you dig more into Group Order function: & tutorials,, and (password: 123). Additionally, you can contact us directly via live chat 24/7 in-app or email at for a 1-1 demo or any of your queries. You can be confident that our devs and technical support staff are always there to help you at all times.

Reach out to us via the email if you stumble upon something hard to solve. Any messages from you are greatly appreciated!

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