🗓️Gereral settings

Navigate to the Settings tab, then proceed to the General section. Here, you can configure general settings to ensure your widget, date, and time are calculated and positioned according to your preferences. This includes your widget position, and rules. Follow these instructions carefully to make the most of the app.

Delivery date settings

Require date before checkout

To ensure customers select a date before proceeding to checkout, check this box

Add order's date and time to packing slip

If you want to include customer's delivery date and time to packing slip, please choose this option

Include non-working day in prep day

Decide whether you want to include non-working days in prep day:

Note: By default, DingDoong includes non-working days in the preparation time. The preparation time starts from the order day (which is counted as Day 1).

Read the two scenarios below to decide if non-working days should be included in the prep time for your business:

🚚 Scenario 1: Include non-working day in prep day

• Working Days for Delivery: Monday and Wednesday

• Prep Days: 3 prep days

• Order Date: August 21st

If non-working days (like weekends) are included in the prep time calculation, prep will be counted over three days, even if some of those days are non-working days:

• Prep Time: August 21st to 23rd (Mon to Wed)

• Available Delivery Dates (based on the date picker): August 28th (Mon), August 30th (Wed), September 4th (Mon), September 6th (Wed), September 11th (Mon)

🚚 Scenario 2: Excluding Non-Working Days in Prep Time

If you choose to exclude non-working days from the prep time, prep will only count on working days:

• Working Days for Delivery: Monday and Wednesday

• Prep Days: 3 prep days

• Order Date: August 21st

With non-working days excluded, prep time will only count on the working days:

• Prep Time: August 21st (Mon), August 23rd (Wed), and August 28th (Mon)

• Available Delivery Dates (based on the date picker): August 30th (Wed), September 4th (Mon), September 6th (Wed), September 11th (Mon), and September 13th (Wed

Widget placement

The table will display how many themes you have for this store and which one is enabled with our app. If the embed status is "Inactive," please go to "Open" to embed DingDoong, so the scheduling widget can appear on your storefront.

Choose fulfillment method your business offer

You can choose to enable local delivery or pickup for your customers.

Note:

• If you turn on the date picker for either of these methods, a scheduling widget will appear on your storefront.

• If you turn off the date picker, the delivery or pickup option will still show on your storefront, but without the scheduling widget.

Enter Google Map API

With DingDoong, you can embed a Google map under the date picker so your customers can find the pickup location faster.

Your pickup locations will be shown on map on your website like this:

All you need is to give the app a Google Maps API key so it can fetch the map upon request.

How to get the API key:

Step 1: Choose or create a new project

1. Go to the Google Cloud Console

2. Click the project drop-down and select or create the project for which you want to add an API key

Step 2: Create an API key

1. Click the menu button and select Google Maps Platform > Credentials

2. On the Credentials page, click + Create Credentials > API key

Step 3: Enable Places API

1. Click the menu button and select APIs

2. On the APIs page, choose Distance Matrix API and enable it

Reach out to us via the email [email protected] if you stumble upon something hard to solve. Any messages from you guys are greatly appreciated!