> For the complete documentation index, see [llms.txt](https://docs.dingdoong.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dingdoong.io/order-report/order-report.md).

# Order report

## :thumbsup: Why use Order Report in DingDoong :date:?

Managing orders efficiently is crucial for any business offering local delivery, in-store pickup, or shipping. The **Order Report** in DingDoong helps merchants streamline their fulfillment process, track payment statuses, and ensure smooth order management—all in one place.

#### **Use Cases:**&#x20;

1. **Managing Daily Order Fulfillment**

* A bakery owner checks the **Order Report** each morning to see **which pickup and delivery orders need to be prepared.**
* The team updates order statuses once items are ready, ensuring a smooth fulfillment process.

2. **Tracking High-Value Orders**

* A furniture store manager **filters orders by transaction value to ensure premium deliveries** receive special handling.

3. &#x20;**Exporting Data for Business Analysis**

* A grocery store exports order **data weekly to analyze top-selling products** and adjust stock levels accordingly.

4. **Quickly Responding to Customer Inquiries**

* A support representative searches for an order when a customer asks about their expected pickup time and provides an instant update.

## :tada: Highlight features

### 1. Easy order tracking

* View all your orders in one place.
* See important details like order number, items, total amount, payment status, due date, fulfillment method, and order status.

<figure><img src="/files/pugQh2zwM6gPTRYmQXvn" alt=""><figcaption></figcaption></figure>

### 2. Order status updates

**Auto-Fulfillment Sync with Status Control** – Orders are automatically updated in Shopify based on their fulfillment status in DingDoong.

<figure><img src="/files/uXDT72ge673uCKB9oyfu" alt=""><figcaption></figcaption></figure>

### 3. Manage flexible status control

* Manage and customize order statuses, including:
  * Unfulfilled
  * Fulfilled
  * Ready for Pickup
  * Ready for Delivery
  * Ready for Dispatched
* To update status of your orders, please select **"Update status"**

<figure><img src="/files/DZRD7iYp5PfkNohlM9jg" alt=""><figcaption></figcaption></figure>

Then, choose which state you want to update for your order

<figure><img src="/files/dQafOsuRF5GlTTJVkYkb" alt=""><figcaption></figcaption></figure>

### 4. Quick search & filter

* **Filter orders** by Due Date, Fulfillment Method, Location, and Status to quickly find relevant orders.
* Available filter options:
  * **Due Date**: Today, Tomorrow, No Date, or a Custom Date Range.

<figure><img src="/files/03NdR1DPffAX3h3LkDuj" alt=""><figcaption></figcaption></figure>

* **Fulfillment Method**: Store Pickup, Local Delivery, or Shipping.

<figure><img src="/files/Bm1BvBmGlcOWYjW1b5FB" alt=""><figcaption></figcaption></figure>

* **Location:** The location you have set up in our app

<figure><img src="/files/n3xmW2jF9l3LosIHMxVI" alt=""><figcaption></figcaption></figure>

* **Status**: Unfulfilled, Fulfilled, Ready for Pickup, Ready for Delivery, Ready for Dispatched.

<figure><img src="/files/Mwvi4StiidYz0Im3eaHq" alt=""><figcaption></figcaption></figure>

* Combine multiple filters for more refined results.

<figure><img src="/files/CkHeH4lTxcv8Enavl6Ho" alt=""><figcaption></figcaption></figure>

### 5. Product summary export

To export product summary for preparing orders, choose orders you want to summarize and **"Export to CSV"**

<figure><img src="/files/ymbphAvljOWSzxa02wCN" alt=""><figcaption></figcaption></figure>

* View a breakdown of all products that need to be prepared. See sample to view

{% file src="/files/drOChD2exvmSlrSM75oo" %}

### 6.  Bulk order editing

* Edit multiple orders at once to save time.
* Update order statuses, fulfillment details, and other key information in bulk.

<figure><img src="/files/aK5JOpPmXwpt3EuVWkBj" alt=""><figcaption></figcaption></figure>

### 7. Export reports

* Export order details for better analysis and record-keeping.
* Choose between exporting:
  * **Current page orders** – Export only the orders visible on the current page.
  * **All orders** – Export the entire order report across multiple pages.

<figure><img src="/files/fOt6E1NGlag0J3VpmvyU" alt=""><figcaption></figcaption></figure>

* Exported reports are available in CSV format for easy integration with spreadsheets or other analytics tools.

{% hint style="success" %}

#### **Customize Your Order Export – Your Way!**

If you want to export your order report in the way you need, [**Share with us**](https://go.crisp.chat/chat/embed/?website_id=a4bdf13a-e64f-4660-9d3a-b282560b6427) and we will customize for you :tada:&#x20;
{% endhint %}

<mark style="color:green;background-color:red;">Let's open Order Report and manage your orders</mark> :clap:
