Multi-Rule Reconciliation On Cart Page
It’s not rare that customers add multiple products to carts, each of which is activated by different date and time rules, hence different date ranges for your customer to pick.
Let’s say a customer picks 2 products to the cart:
Product A: Available from March 2 to March 5
Product B: Available from March 3 to March 7
Your job is to decide how Dingdoong settles the date ranges and display 1 date range on the date picker on the cart page where both products are available.
  • Earliest date: Your customer will be able to choose any date between March 2 - March 7
  • Latest date: Your customer will be able to choose any date between March 3 - March 5
Other scenarios should be taken into consideration:
  • Customers add product A, product B in the same cart. Product A is enabled by Delivery rules, Product B has no rules applied on it. DingDoong would display Delivery date & time at the storefront on the cart page for customers to pick.
  • Customers add product A, product B in the same cart. Product A is enabled by Store Pickup rules, Product B has no rules applied on it. DingDoong wouldn't display any methods for customers to pick.
  • Customers add product A, product B in the same cart. Product A is enabled by Store Pickup rules, Product B is enabled by Delivery rules. DingDoong wouldn't display any methods for customers to pick.
Managing customer requests for delivery/store pickup is one thing, satisfying those requests is another. If you stumble upon something hard to solve, just contact us for help via the email at [email protected]. Any messages from you guys are greatly appreciated!
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