# About DingDoong: Delivery Date

The ideal solution for stores looking to schedule "Click & Collect" and "Local Delivery" options for their business.

## About Omega

Omega team is proud to be one of the recognized technology companies with more than 7 years of expertise in developing Shopify apps.

With a team of highly technical developers and dedicated support staff, we are always attempting to work hard, handle requests fast and serve wholeheartedly to bring high levels of satisfaction to Shopify users.

Over the course of seven years of development, Omega has built 25 applications to service Shopify users in a variety of industries and purposes, ranging from tracking to shipping to product management. Here's where you can find us:  <https://apps.shopify.com/partners/dingdoong4>

Any of your visits and support is great motivation for us to improve and develop further, providing effective technology solutions to help merchants build their businesses.

{% hint style="success" %}
Don't forget to contact us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) for any your problems!
{% endhint %}

## About DingDoong

![](/files/ztK4bgtb4tkpIgHOHtNI)

The app was initially released in 2018 on the Shopify store under the name "**Order Delivery Date**". It is designed to assist merchants in setting up their delivery or store pickup times and dates. The app helps merchants minimize abandoned carts and manage orders & products efficiently and economically.

We recognize that we are not perfect, we must constantly innovate and improve every day in order to optimize the app's features and give out the highest quality product to our valued merchants. After many years of research and development, our team is proud to release a new version of the app with the catchy "DingDoong" moniker and distinctive pink hue. We believe that it's worth a try!

## Document Structure

### **Dashboard**

{% content-ref url="/pages/F28YqPRxELyFhehrbmy9" %}
[How to create a test theme?](/how-to-create-a-test-theme)
{% endcontent-ref %}

### General settings

{% content-ref url="/pages/goAUFcMOcGdPCz8ORiED" %}
[GENERAL SETTINGS](/general-settings/general-settings)
{% endcontent-ref %}

### Local Delivery

{% content-ref url="/pages/cGmgDMoKmNhpTrRkTjFi" %}
[Delivery Overview](/local-delivery/delivery-overview)
{% endcontent-ref %}

{% content-ref url="/pages/zBScqYgYcKwIILShxtVi" %}
[Delivery Validator](/local-delivery/delivery-validator)
{% endcontent-ref %}

{% content-ref url="/pages/QzJrPLXhQW6mI79LJ8ys" %}
[Delivery Scheduling ](/local-delivery/delivery-scheduling)
{% endcontent-ref %}

### **Store Pickup**

{% content-ref url="/pages/jpp6kMMHPH9eWXgY562u" %}
[Store Pickup Overview](/store-pickup/store-pickup-overview)
{% endcontent-ref %}

{% content-ref url="/pages/dzPedfdJW7mzKseQRIhQ" %}
[Google Maps API](/store-pickup/google-maps-api)
{% endcontent-ref %}

{% content-ref url="/pages/l8BmxnktFkYgh68L6msR" %}
[Pickup Scheduling](/store-pickup/pickup-scheduling)
{% endcontent-ref %}

## **FAQs**

{% content-ref url="/pages/tc6kFBjVP4iUn0qDnBED" %}
[FAQs](/faqs/faqs)
{% endcontent-ref %}

### **Contact**

{% content-ref url="/pages/yjDvZ4LKXJa2pyMwaBcH" %}
[Partner with us, bring your vision to life](/contact/partner-with-us-bring-your-vision-to-life)
{% endcontent-ref %}


# Onboarding

Plan smarter with DingDoong date picker!

{% hint style="success" %}
Do you know? Businesses using delivery date pickers report a **15–20% reduction in cart abandonment**, as customers no longer face the friction of uncertain delivery timelines
{% endhint %}

{% hint style="warning" %}
DingDoong uses embedding approach to display date picker on your site&#x20;
{% endhint %}

{% stepper %}
{% step %}

### Choose theme to embed DingDoong app&#x20;

{% hint style="warning" %}
For Shopify's beginners, **embedding app** is integrating an app directly into the Shopify admin dashboard, allowing merchants to access and use the app's features seamlessly within the Shopify interface without leaving
{% endhint %}

<figure><img src="/files/kcPHUVhj0qO6EUPsuIz2" alt=""><figcaption><p>Choose theme to integrate </p></figcaption></figure>

You need to choose theme you want DingDoong appear here. For the one who dont want to test before live, you can try DingDoong in test theme. [How to create a test theme?](/how-to-create-a-test-theme)
{% endstep %}

{% step %}

### Click Embed > Turn on app > Save

<figure><img src="/files/DOQsLSdMBRfNDlBxZyRq" alt=""><figcaption></figcaption></figure>

Clicking **"Embed app" and make sure to save it**

{% hint style="success" %}
By default, date picker position will display on cart page (This is the most recommended position).

However if you want date picker to appear on only Product page, you can change in Widget position
{% endhint %}

<figure><img src="/files/EE4BgqFHrv5TPOtti2sw" alt=""><figcaption></figcaption></figure>

If you want to display on Both positions, please Contact us&#x20;
{% endstep %}
{% endstepper %}


# How to create a test theme?

For the ones, who want to test DingDoong date picker before going live!

To create and test a Shopify theme, follow these **5 key steps:**

{% stepper %}
{% step %}

### Duplicate or Create a new theme

In your Shopify admin, go to **Online store > Themes > Duplicate the current theme**

<figure><img src="/files/VwbLFwDGy2syeEUZFGtD" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
This creates a copy you can safely modify without impacting the live site.
{% endhint %}

A copy of Live theme will appear here

<figure><img src="/files/ct7uVUAULkNhFmfFj5jH" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Customize your test theme

Choose **Customize** on the copy theme > **Turn on DingDoong app > Save**&#x20;

<figure><img src="/files/W1J2LO3s3MpwZX1xkBFF" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Go to DingDoong settings and set up scheduling rule

{% hint style="warning" %}
Remember that to display date picker on your site, you must **embed app** and **set up at least 1 scheduling rule** and  **enable it**
{% endhint %}
{% endstep %}

{% step %}

### Test rule and Preview theme

Preview your test theme from the **Themes** page by clicking **Actions > Preview** on the duplicated or new theme.

<figure><img src="/files/9oGKslGIy8ircZdQGwdl" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Publish on live theme

Once you are satisfied with your test theme, you can publish it to replace your live theme by clicking **Actions > Publish** on the tested theme.

<figure><img src="/files/i6xn5J6VzjtFkBy9dEAm" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
:person\_raising\_hand: If you want to review your set up, please contact us for a FREE quick review. Contact us now!
{% endhint %}
{% endstep %}
{% endstepper %}


# Top common questions


# How to place an order test?

## Requirements:&#x20;

* Activate the DingDoong app in your theme to use the scheduling widget.&#x20;
* If you're unsure how, follow the instructions in [Broken mention](broken://pages/UmI2NldV6TIHIwMKRb8n)
* You must enable local delivery or store pickup and set your preferences.

***

## Scenario&#x20;

You are a store specializing in home decor and interior decorations for living spaces. Your store is located at **123 Imaginary Lane, Floor 2, Dreamtown, NY 10001**.

<figure><img src="/files/Y3fZussF1LnzQfQMxVow" alt=""><figcaption></figcaption></figure>

You offer a **store pickup service** to provide customers with more flexibility in receiving their items. This approach not only enhances customer convenience but also helps **boost sales and encourages more purchases**. By allowing customers to choose how and when to pick up their orders, you cater to diverse preferences and improve the overall shopping experience.

<figure><img src="/files/GkMEmgfxKHE3LZts6dh2" alt=""><figcaption></figcaption></figure>

For store pickup, you expect:

<mark style="color:red;background-color:orange;">Expectations:</mark>&#x20;

* You offer store pickup 6 days a week, **from Monday to Saturday.**
* Pickup time is from **10 AM to 7 PM,** and customers can select **a 60-minute pickup window**, such as 10 AM - 11 AM, 11 AM - 12 PM, and so on until 7 PM.

<mark style="color:red;background-color:orange;">Set-up:</mark>&#x20;

<figure><img src="/files/lN48S8c00njtmgyidUE4" alt=""><figcaption></figcaption></figure>

<mark style="color:red;background-color:orange;">Expectations:</mark>&#x20;

* Schedule according to preparation time: You need **1 day to prepare** the order before the customer picks it up.

  If a customer places an order **after 5 PM on Monday**, they can only choose a **pickup time on Thursday.**

<mark style="color:red;background-color:orange;">Set-up:</mark>&#x20;

<figure><img src="/files/EoBFTBreSOrPsyx0mhCZ" alt=""><figcaption></figcaption></figure>

Once the setup is complete, please follow these steps to place a test order from the storefront.

<mark style="background-color:purple;">**Step 1**</mark>. Select a date &#x20;

<figure><img src="/files/18EGo9KhuR6ECqZfPgkp" alt=""><figcaption></figcaption></figure>

<mark style="background-color:purple;">**Step 2.**</mark> Select a time range&#x20;

<figure><img src="/files/Y4E5Naxe7taqXw4AQzPQ" alt=""><figcaption></figcaption></figure>

<mark style="background-color:purple;">**Step 3.**</mark> Click **Check out** to proceed to **Checkout page**&#x20;

<figure><img src="/files/nTWL3Yce7RbFHUoKHVj5" alt=""><figcaption></figcaption></figure>

<mark style="background-color:purple;">**Step 4.**</mark> Fill in personal information to pay for the order&#x20;

<figure><img src="/files/asWtx3VB5Ru7VPY7Rz2d" alt=""><figcaption></figcaption></figure>

## Results&#x20;

The date and time you selected will appear on the **Thank You page.**

<figure><img src="/files/Xb3d2FhAkY9P4rdFnNZQ" alt=""><figcaption></figcaption></figure>

Go to **Admin** and <mark style="color:red;">check the order you placed</mark>. You will see the **checkout channel** and **the tags** for the selected date and time.&#x20;

<figure><img src="/files/gQd2NjCs5l9LB6QHUr52" alt=""><figcaption></figcaption></figure>

Check the tags of order date and time&#x20;

<figure><img src="/files/VNxpSJGe7ImbYKEORYVr" alt=""><figcaption></figcaption></figure>


# Terminology

Date picking is the fundamental of our app, so naturally it would be good if we explain the terminology and talk about how things work.

**Number of preparation day**: Amount of time in day needed to prepare. This is the idle time from the point of ordering to the first day of date/time selection

**Delivery date range**: The range of day customers can select their order date and time.

**Blackout date**: holiday period when you don't work. The app will disable selected dates and push the remaining preparation day(s)/delivery day(s) forward.&#x20;

**Working day**: is defined as the day(s) within the week when you can fulfill customers' orders. You can to set up all 7 days of the week or selected ones only.&#x20;

By default, **non-working day will be counted toward your prep day.** If you don't want to consider non-working day as your prep day, go to **General Settings** and turn on **"Do not include non-working day in prep day".**


# Dashboard

Before setting up rules in the other main tabs, we start by reviewing the **Dashboard Tab** to get an overview of key warnings, setup guidelines, and order request statistics.

<figure><img src="/files/JrgW5fu75VsZXu1Ly8Wn" alt=""><figcaption></figcaption></figure>

## Turn on the app in the App Embeds section <a href="#embed-app" id="embed-app"></a>

If a warning message has been displayed in your dashboard section, you **must activate the app** in the **App embeds section** to ensure that the date picker widget is visible on your product page or cart page.&#x20;

Please click the **"Embed app"** button, which will direct you to the embedding page.&#x20;

<figure><img src="/files/4KlYfqTXelpj85i5SowM" alt=""><figcaption></figcaption></figure>

Then, click **Save** to enable the app in your theme. As a result, **DingDoong** will now appear in your **cart section** when customers are viewing their cart, enabling them to select their preferred scheduling options before proceeding to checkout.

<figure><img src="/files/gnZWpaZkqViXQdTalaAe" alt=""><figcaption></figcaption></figure>

<mark style="background-color:green;">\*Note:</mark> In some cases, you use a theme in which our app is unable to detect a position for your date picker widget, **adding a block** is highly recommended. You can also put the widget in any place you want.

## Start your journey with our setup guidelines

If you're new to the app and unsure of how to begin, our guidelines can provide a helpful starting point.

<figure><img src="/files/EGsOGnLcrE9ZwjjcgZJn" alt=""><figcaption></figcaption></figure>

## **Grasp all your order overview**&#x20;

This order report lets you view the number of received orders for each method and see which ones have been fulfilled, ensuring you never miss a shipment deadline. You can filter orders **by time (Today, Last 7 Days, and Last 30 Days)** and track the number of orders **by location.**

<figure><img src="/files/124br6lIMLUC1qRRhEj8" alt=""><figcaption></figcaption></figure>

<mark style="background-color:green;">\*Note:</mark> The order count for each method starts **from when you first installed our app and enabled our app in your theme.**&#x20;

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you guys are greatly appreciated!
{% endhint %}


# Copy of Dashboard

Before setting up rules in the other main tabs, we start by reviewing the **Dashboard Tab** to get an overview of key warnings, setup guidelines, and order request statistics.

<figure><img src="/files/JrgW5fu75VsZXu1Ly8Wn" alt=""><figcaption></figcaption></figure>

## Turn on the app in the App Embeds section <a href="#embed-app" id="embed-app"></a>

If a warning message has been displayed in your dashboard section, you **must activate the app** in the **App embeds section** to ensure that the date picker widget is visible on your product page or cart page.&#x20;

Please click the **"Embed app"** button, which will direct you to the embedding page.&#x20;

<figure><img src="/files/4KlYfqTXelpj85i5SowM" alt=""><figcaption></figcaption></figure>

Then, click **Save** to enable the app in your theme. As a result, **DingDoong** will now appear in your **cart section** when customers are viewing their cart, enabling them to select their preferred scheduling options before proceeding to checkout.

<figure><img src="/files/gnZWpaZkqViXQdTalaAe" alt=""><figcaption></figcaption></figure>

<mark style="background-color:green;">\*Note:</mark> In some cases, you use a theme in which our app is unable to detect a position for your date picker widget, **adding a block** is highly recommended. You can also put the widget in any place you want.

## Start your journey with our setup guidelines

If you're new to the app and unsure of how to begin, our guidelines can provide a helpful starting point.

<figure><img src="/files/EGsOGnLcrE9ZwjjcgZJn" alt=""><figcaption></figcaption></figure>

## **Grasp all your order overview**&#x20;

This order report lets you view the number of received orders for each method and see which ones have been fulfilled, ensuring you never miss a shipment deadline. You can filter orders **by time (Today, Last 7 Days, and Last 30 Days)** and track the number of orders **by location.**

<figure><img src="/files/124br6lIMLUC1qRRhEj8" alt=""><figcaption></figcaption></figure>

<mark style="background-color:green;">\*Note:</mark> The order count for each method starts **from when you first installed our app and enabled our app in your theme.**&#x20;

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you guys are greatly appreciated!
{% endhint %}


# Delivery rates


# How to add rates on CHECKOUT PAGE?

Set up rates on Checkout page (Useful for Shopify beginners)

{% hint style="warning" %}
DingDoong's scope:&#x20;

Currently, we are not supporting defining delivery's rate in-app. However, users can use Shopify rates instead.
{% endhint %}

{% hint style="success" %}
Shopify rates are ideal for merchants who want:

**Flat shipping rate:**&#x20;

* A fixed shipping cost charged per order regardless of weight or price
* For example,  $5 standard, $15 expedited

**Price-based shipping rates&#x20;**<mark style="color:yellow;">**(Popular)**</mark>

* Shipping fees vary depending on the total order value. Merchants set minimum and maximum cart price thresholds for different flat rates.
* Example: $4 shipping for orders under $50, free shipping for orders over $100.

**Weight-based shipping rates:**

* Shipping fees depend on the total weight of the order. Merchants define weight ranges with corresponding flat rates.
* Example: $7 for orders under 5 kg, $15 for orders over 5 kg.

**Free shipping rate:**

* Any flat rate can be set to $0 to offer free shipping.
* Can be site-wide or conditional (e.g., free shipping on orders over $100).

**Calculated shipping rates  (Carrier-Calculated):**

* Real-time shipping costs provided by carriers like USPS, UPS, DHL, or Canada Post.
* Rates are dynamically calculated based on order details such as weight, dimensions, destination, and delivery speed.
  {% endhint %}

## Setting up Shipping rates for all products

{% stepper %}
{% step %}
Go to Settings of Shopify > Shipping and Delivery
{% endstep %}

{% step %}
Click in General shipping rates
{% endstep %}

{% step %}

<figure><img src="/files/fGaYA34Fceek0FCPChvA" alt=""><figcaption><p>Create shipping zone</p></figcaption></figure>

Add rate as you want, you can customize **Rate name, delivery description and see preview on Checkout page**&#x20;

<figure><img src="/files/YE6dhIKBZ7VSuDYHcxPo" alt=""><figcaption><p>Add rate and preview </p></figcaption></figure>

**Add shipping rates** such as:

* **Flat rates:** a fixed shipping fee regardless of order size or weight.
* **Weight-based rates:** shipping fees that vary based on the total weight of the order.
* **Price-based rates:** shipping fees that depend on the order value.
* **Free shipping:** set a rate of $0 or create conditions for free shipping (e.g., free shipping on orders over $50).
* You can add conditions to rates to **specify minimum and maximum order price or weight ranges.**

<figure><img src="/files/ms2PqmDT10KccFp42dRB" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Setting up Shipping rates for specific products

{% hint style="success" %}
The key steps are the same, the difference are products which rates apply to&#x20;
{% endhint %}

### Step 1. Create a custom zone

<figure><img src="/files/T9uCaeROAiPO8EjbEinN" alt=""><figcaption></figcaption></figure>

### Step 2. Add products > Add Shipping zones > Add rates

<figure><img src="/files/wIbI6oWEZB1foLwus1Ts" alt=""><figcaption></figcaption></figure>

## Setting up Local delivery rates

### Step 1. Go to Settings > Shipping and delivery > set up Local delivery&#x20;

<figure><img src="/files/SUZU8vnADuJN1Cfgf5w9" alt=""><figcaption></figcaption></figure>

### Step 2.  Turn on Local delivery > Choose type of Delivery you want

{% hint style="success" %}
For Shopify's beginners,  delivery zones are specified by two ways:

* Postal codes
* Maximum delivery radius&#x20;
  {% endhint %}

#### Choose postal codes

Fill in the postal codes (where you deliver to) and set up rates for these areas

<figure><img src="/files/pnXNw2P7cgUPU0ZRtLfK" alt=""><figcaption></figcaption></figure>

You can add **conditional pricing rules** that set different delivery charges based on order value thresholds (e.g., $5 delivery for orders over $5, $3 delivery for orders over $10, free delivery over $20)

#### Choose maximum radius

Fill in the maximum radius number you want to deliver and set up the same&#x20;

<figure><img src="/files/xjZMCmDaQq1UyjwwA7fR" alt=""><figcaption></figcaption></figure>

### Step 3. Save your changes and preview on Checkout page&#x20;


# General settings

In this section, you can expect to set up:

* **Checkout validation:** Set up date requirements for your store flow&#x20;
* **Email notifications:** Add date & time on order confirmation email
* **Local delivery validation:** Choose how you validate delivery zone (by postal/zip codes, maximum radius or no validation)
* **Order management:** Control order tags (with delivery method, date, time and location) and Order notes on packing slip
* **Advanced settings:** Pickup location map, Confirm date and time from Product/ Cart page to Checkout page&#x20;

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you guys are greatly appreciated!
{% endhint %}


# Date requirement

How to make date required for selecting?

{% hint style="success" %}
**Requirements:**

* You must embed app to activate app
* For those who display widget on Cart page: You only can choose block Checkout button on Cart page
* For those who display widget on Product page: You only can choose block Add to card button on Product page
  {% endhint %}

{% hint style="warning" %}
TROUBLESHOOTING:

* Normally, you can use Automatic Block to block checkout button or add-to-cart button if customers don't select a date
* However, if it doesn't work (especially for custom theme) you need to use Manual Block by filling in Checkout button or Add-to-cart button CSS selector.
  {% endhint %}

## 1. Date requirement for Cart page

### Go to General settings > Checkout validation > Turn on this setting

<figure><img src="/files/93bCYilAF0WBzem4d3SX" alt=""><figcaption></figcaption></figure>

### On storefront:

#### Before-scenario: Customers don't select date & time ⇒ Block Checkout button

<figure><img src="/files/AotQdrMKy5zckWSneV4N" alt=""><figcaption></figcaption></figure>

#### After-scenario: Customers select date & time ⇒ Open Checkout button ⇒ Direct buyers to Checkout page

<figure><img src="/files/fG96Gvse8m3NVeKqRx7s" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
**Be awared that:**

* If date is required for your business flow, **Buy it now button on product page is also disabled**&#x20;
* **Direct payment method (Paypal, Shopay,..) is also disabled**

**Disabling these button will help avoid bypassing case without selected date.**&#x20;
{% endhint %}

## 2. Date requirement for Product page&#x20;

### Go to General settings > Checkout validation > Turn on this setting

<figure><img src="/files/h0Aa7Xexvg2jDIE2f6KO" alt=""><figcaption></figcaption></figure>

## On storefront:

#### Before-scenario: Customers don't select date & time ⇒ Block Add-to-cart button

<figure><img src="/files/RZpLi7I9Wvgk2EH5M9W2" alt=""><figcaption></figcaption></figure>

#### After-scenario: Customers select date & time ⇒ Open Add to cart button ⇒ Direct buyers to Cart page

<figure><img src="/files/qxAEEj26Ab3zD8ugVm4z" alt=""><figcaption></figcaption></figure>


# Email notifications

{% content-ref url="/pages/eUY3wFajM0qtPfU1806P" %}
[Order confirmation email](/general-settings/general-settings/email-notifications/order-confirmation-email)
{% endcontent-ref %}

{% content-ref url="/pages/hYQ9uePb3EX8EG7tilCj" %}
[Email for "Ready for pickup"](/general-settings/general-settings/email-notifications/email-for-ready-for-pickup)
{% endcontent-ref %}

{% content-ref url="/pages/AKTyoxys0vuIG4lvPMUe" %}
[Broken mention](broken://pages/AKTyoxys0vuIG4lvPMUe)
{% endcontent-ref %}


# Order confirmation email

For ones who want to confirm buyer's selected date on confirmation email

{% hint style="warning" %}
If you have customized your default order confirmation email, selected date may not work, Please contact us for help.
{% endhint %}

## Outcome

{% hint style="success" %}
Selected date and time is confirmed in Order confirmation email&#x20;
{% endhint %}

<figure><img src="/files/U4PaMrngVda3DK96zAhv" alt=""><figcaption></figcaption></figure>

## Please follow these steps:&#x20;

## Step 1.  Please copy the following lines of codes

```
{% comment %}Start Omega{% endcomment %}
  <table>
    <tr>
      <td class="customer-info__item">
        <h4>Additional details</h4>
        <p>
          {% for attribute in attributes %}
            {% assign attributeName = attribute | first %}
            {% assign attributeValue = attribute | last %}
            {% if attributeName != 'delivery_date_origin'
                and attributeName != 'ot_channel'
                and  attributeName != 'ot_location_id'
                and  attributeValue != '_' %}
              {{ attribute | first }}: {{ attribute | last }}<br>
            {% endif %}
          {% endfor %}
        </p>
      </td>
    </tr>
  </table>
{% comment %}End Omega{% endcomment %}
```

## Step 2. Go to Shopify settings > Notifications > Customers notifications&#x20;

<figure><img src="/files/HtrjIROkQ3mWjShDNTkE" alt=""><figcaption></figcaption></figure>

## Step 3. Choose Order confirmation > Edit code

<figure><img src="/files/QpILbXIGcGeTMH50W5hO" alt=""><figcaption></figcaption></figure>

## Step 4. Use Ctrl + F and type Shipping method to find

<figure><img src="/files/QSvcqrS10FSXmUK9BIlR" alt=""><figcaption></figcaption></figure>

## Step 5. Under the <mark style="color:red;">\</tr></mark>, paste the lines of code you just copied

<figure><img src="/files/j2v1wQe9gVfZuHYsb1w8" alt=""><figcaption></figcaption></figure>


# Email for "Ready for pickup"

For ones who want to remind buyers to pickup for their products

## Outcome

<figure><img src="/files/3bWfFIZaJpdRymkdmfmW" alt=""><figcaption></figcaption></figure>

## Requirements:

* Toogle on setting for sending email reminder "Ready for pickup" '

<figure><img src="/files/inuRDEbY7loTk91DYEQZ" alt=""><figcaption></figcaption></figure>

* Validate your sender email by check the email we sent for verification

<figure><img src="/files/CyxduSl2AaW9H8PwKMWv" alt=""><figcaption></figcaption></figure>

* Update status "**Ready for pickup"** in DingDoong order report

<figure><img src="/files/B5el0dAqyNqccdiVkf4Q" alt=""><figcaption></figcaption></figure>

***

## Configuration & Actions:

### Customize your brand logo or email accent colour

<figure><img src="/files/3W7sQAR6GR2jBYcLzeah" alt=""><figcaption></figcaption></figure>

### Edit content (optional) and Preview

<figure><img src="/files/UUoTzskqGiCscVjaNKbD" alt=""><figcaption></figcaption></figure>

### Send a demo test

<figure><img src="/files/6ZCP1VU7YGSnpknEPAdV" alt=""><figcaption></figcaption></figure>


# Email for "Out for delivery"

For ones who want to remind buyers to pickup for their products

Outcome

<figure><img src="/files/i8ugUS6gqT13v0OZY37v" alt=""><figcaption></figcaption></figure>

## Requirements:

* Toogle on setting for sending email reminder "Out for delivery" '

<figure><img src="/files/8tzO1DQuCuTTtOlGUohA" alt=""><figcaption></figcaption></figure>

* Validate your sender email by check the email we sent for verification

<figure><img src="/files/CyxduSl2AaW9H8PwKMWv" alt=""><figcaption></figcaption></figure>

* Update status **"Mark as dispatched**" in DingDoong order report

<figure><img src="/files/B5el0dAqyNqccdiVkf4Q" alt=""><figcaption></figcaption></figure>

***

## Configuration & Actions:

### Customize your brand logo or email accent colour

<figure><img src="/files/3W7sQAR6GR2jBYcLzeah" alt=""><figcaption></figcaption></figure>

### Edit content (optional) and Preview

<figure><img src="/files/YRgpuVjcMRvTJIMlibQQ" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/d3yO0XIjkbrQOC9NJvzd" alt=""><figcaption></figcaption></figure>

### Send a demo test

<figure><img src="/files/wLsNVtTdXgMvREwzywkD" alt=""><figcaption></figcaption></figure>


# Local delivery validation

For ones who want to validate for eligible delivery zone


# Order management

## 1. Automatic order tags


# Advanced settings


# How to add date and time to Thank You page?

To add date and time to your **Thank you page,** please follow **3 steps** below:

**Step 1.** Go to **"Settings"** section of Shopify, choose "**Checkout"** and click "**Customize"**&#x20;

<figure><img src="/files/1gSGBTiq82PGm69TMrxO" alt=""><figcaption></figcaption></figure>

**Step 2.** In **"Checkout page",** choose **"Thank You"** page&#x20;

<figure><img src="/files/sL5NsIiVP8Xq5ZQp3aB6" alt=""><figcaption></figcaption></figure>

**Step 3.** In **"Thank You"** page, choose **"Apps"** and then choose **DingDoong** and **"Add to Thank You page"**

<figure><img src="/files/cFnrMazDntBALFAuSNFV" alt=""><figcaption></figcaption></figure>

As a result, when customers select a date or time, it will **appear on the Thank You page** like this:

<figure><img src="/files/NpJynqqESfIua7pVxXkV" alt=""><figcaption></figcaption></figure>


# Creating a Google Maps API key

{% hint style="success" %}
**Why do you need to create a Google Maps API key?**

* You want to show a map for PICKUP LOCATION
* You want to validate **local delivery by address with maximum distance** from your store&#x20;
  {% endhint %}

{% hint style="warning" %}
You must have an active GG Maps API key to activate feature for Pickup Map and Local delivery distance restriction.
{% endhint %}

## 1. New Google Cloud users

To create a Google Maps API key, follow:

#### Step 1.  Visit [Google Maps Platform](https://mapsplatform.google.com/) page and click Get started&#x20;

<figure><img src="/files/waQS61dkGw7fXLJFyUnG" alt=""><figcaption></figcaption></figure>

#### Step 2. Verify your Account Information and fill in Payment details to add your business

<figure><img src="/files/vuu6o61YLcd7q5aVy6z5" alt=""><figcaption></figcaption></figure>

#### Step 3. Copy the API Key and check Enable all

<figure><img src="/files/ZUZJONr2YteuzAV190Po" alt=""><figcaption></figcaption></figure>

#### Step 4. Go to Google Maps Platform and choose "Maybe later" to not add a restriction

<figure><img src="/files/TzUeByy78xnthy4efSkC" alt=""><figcaption></figcaption></figure>

## 2. Exisiting Google Cloud User

#### Step 1.  Visit [Google Maps Platform](https://mapsplatform.google.com/) page and click Get started&#x20;

<figure><img src="/files/83qKMgRNSuqhx7N7rILK" alt=""><figcaption></figcaption></figure>

#### Step 2.  Click My First Project and choose New Project

<figure><img src="/files/Q1wkMh4rU9LkyBCsvSL2" alt=""><figcaption></figcaption></figure>

#### Step 3. Add a Project Name and Billing account and click Create.

<figure><img src="/files/h64Ma0Fm2MzPY0NeBVaq" alt=""><figcaption></figcaption></figure>

#### Step 4. Click Select project and then click Keys & Credentials

<figure><img src="/files/Y69cudyyQKgrgz7u6KI0" alt=""><figcaption></figcaption></figure>

#### Step 5.  Copy the API Key and check Enable all

<figure><img src="/files/Iy6Ltyl6nHIUDabPCAye" alt=""><figcaption></figcaption></figure>

#### Step 6. Go to Google Maps Platform and choose "Maybe later" to not add a restriction

<figure><img src="/files/PInVw4NZANFDKH8e0Rw2" alt=""><figcaption></figcaption></figure>

## 3. Use case

After having a valid API key, you can use this key to activate feature for Store pickup location and Delivery distance restriction.

{% hint style="success" %}
Ensure that you have enabled these API: [Routes API ](https://console.cloud.google.com/apis/library/routes.googleapis.com?inv=1\&invt=Abs26Q\&project=daring-solstice-454704-f1)and [Maps JavaScript API](https://console.cloud.google.com/apis/library/maps-backend.googleapis.com?inv=1\&invt=Abs26Q\&project=daring-solstice-454704-f1) and [Places API](https://console.cloud.google.com/apis/library/places.googleapis.com?inv=1\&invt=AbtCuA\&project=maps-projects-454903\&pli=1)
{% endhint %}

### 3.1. Store Pickup Map

#### Step 1.  Navigate to General Settings and click Advanced Settings, then choose Enable Google Map

<figure><img src="/files/hc9kpQqF28Z6PNkWsF3T" alt=""><figcaption></figcaption></figure>

#### Step 2. Paste your API key&#x20;

<figure><img src="/files/kfYtKyvAw3zofS5njsrf" alt=""><figcaption></figcaption></figure>

#### Step 3. If you have added an API key successfully, it will appear here

<figure><img src="/files/VqUbV8bSxHUgZ4MLujVf" alt=""><figcaption></figcaption></figure>

As a result, your storefront will look like this:

<figure><img src="/files/gPaQichk4PS7k4E4eHCS" alt=""><figcaption></figcaption></figure>

### 3.2. Local delivery distance restriction

#### Step 1.  Navigate to General Settings and click Advanced Settings, then choose Local Delivery Validation

<figure><img src="/files/4dBG3v3tzgAkG7uq6LPN" alt=""><figcaption></figcaption></figure>

#### Step 2.  Paste your API Key

<figure><img src="/files/9boQHGqyq6M6D3k7Ptg6" alt=""><figcaption></figcaption></figure>

#### Step 3. After successfully adding API key, choose the unit you want to measure distance in

<figure><img src="/files/fHYkhGKG9qfGAcuvB2N6" alt=""><figcaption></figcaption></figure>

#### Step 4. Go to Location and edit Delivery settings to choose maximum distance you want to set

<figure><img src="/files/py20N914wNEQeVNvSNYp" alt=""><figcaption></figcaption></figure>

In the storefront, your customers will need to enter their address in the widget to check if delivery is available

<figure><img src="/files/4nlqauB7cDiZUa4TYCh8" alt=""><figcaption></figcaption></figure>

If the address that the customer entered in the widget falls within the radius you specified in your delivery condition settings, he will be able to proceed

<figure><img src="/files/CnjsqU8U5hmYbmG47ABI" alt=""><figcaption></figcaption></figure>

If the address that the customer entered in the widget is out of the radius you specified in your delivery condition settings, he will be unable to proceed further

<figure><img src="/files/N2m9wEOoEWsERGMUEFBQ" alt=""><figcaption></figcaption></figure>


# Widget position

{% hint style="warning" %}
REQUIREMENT:&#x20;

You **MUST embed app** in your theme. [See How to embed app? ](/how-to-create-a-test-theme)
{% endhint %}

## 1. Place the widget on only Product page

{% hint style="success" %}
Ideal for:

* Customers purchasing **one product at a time (e.g., bouquets, custom cakes).**
* Products requiring **unique delivery/scheduling dates.**
* Businesses that want customers to **schedule immediately when adding to the cart.**
  {% endhint %}

### How to set-up?

#### Navigate to Widget appearance > Position > Choose Product page&#x20;

<figure><img src="/files/lmg9KUZpM3nyhjtzpK2r" alt=""><figcaption></figcaption></figure>

**In Storefront**, it will appear like this:

<figure><img src="/files/Z1SNwtWgDGtPlRLTUJqi" alt=""><figcaption></figcaption></figure>

Normally, our app will add the date picker automatically when you selected the position. However, if it doesn't work, please go to **Place the widget manually**&#x20;

<figure><img src="/files/zuDsXKIuFZMM8KohWka9" alt=""><figcaption></figcaption></figure>

## 2. Place the widget on only Cart page

{% hint style="success" %}
**Ideal For:**

* Customers buying **multiple products** and **scheduling a single date** for the entire order.
* Businesses offering **bulk or group deliveries.**
* **Simplifying scheduling for all items** in the cart.
  {% endhint %}

### How to set-up?

#### Navigate to Widget appearance > Position > Choose Cart Page or Cart drawer

<figure><img src="/files/Qk4CLCfiLj00xK8gCg07" alt=""><figcaption></figcaption></figure>

Normally, our app will add the date picker automatically when you selected the position. However, if it doesn't work, please go to **Place the widget manually**&#x20;

<figure><img src="/files/1310aQ91nomqlI1JoOHa" alt=""><figcaption></figcaption></figure>

***

{% hint style="warning" %}
**TROUBLESHOOTING:**

If the widget doesn't appear:

* Save the settings and refresh the page
* Check **Place the widget manually** for additional steps.
* Check the schedule rule, you **must activate at least 1 scheduling rule** (Pickup, Local delivery, Shipping)
  {% endhint %}


# Widget Appearance

This is where you configure the look and feel of your date picker & delivery validator widget

Editable formats available include:&#x20;

* **Layout:** 5 layouts to choose
* **Delivery time layout:**  1 row or 2 rows
* **Button shape:**  Sharp, Rounded, Slightly rounded
* **First day of the calendar:**  Monday, Tuesday, ...
* **Date format:**  Monday, 19 November 2024; 11-19-2024,19-11-2024.
* **Widget color:**  Flexible to pick your desired color for each component of the widget

{% hint style="success" %}
Don't forget to check the widget preview to ensure that it is aligned with your online store
{% endhint %}

<figure><img src="/files/Gq6ktjJhoPA4dLFRxkSe" alt=""><figcaption></figcaption></figure>

Please pay more attention to the **Widget Colors** where you can set your desired color for each component of the widget.

**Calendar**

<figure><img src="/files/euJvZto1lj8Gc343ewIZ" alt=""><figcaption></figcaption></figure>

**Header**

<figure><img src="/files/uGp1Q5N511FEwAUaWjma" alt=""><figcaption></figcaption></figure>

**Body**

<figure><img src="/files/qAO3ck4E1OgfVYbxpFYn" alt=""><figcaption></figcaption></figure>

If you are not confident in your taste in design & matching color and are scared of getting your widget messed up, please apply the available widget color settings (Dawn, Ride, Crave,...) that are fixed to be aligned with your theme.

<figure><img src="/files/inkvMSIANdLulEGdmoSt" alt=""><figcaption></figcaption></figure>

## Custom CSS&#x20;

If you want to custom CSS, you can edit here

<figure><img src="/files/DoceTyUn40F3S70tFVtc" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you guys are greatly appreciated!
{% endhint %}


# Advanced widget text

This is where you configure the customer-facing text for your date picker & delivery validator widget

{% content-ref url="/pages/0XJdTBQ3Y3z0CufevVvj" %}
[Text Setting For Delivery Date Picker Widget](/widget-settings/advanced-widget-text/text-setting-for-delivery-date-picker-widget)
{% endcontent-ref %}

{% content-ref url="/pages/iNYsD22XXyjjvTxeLAk9" %}
[Text Setting For Store Pickup Date Picker Widget](/widget-settings/advanced-widget-text/text-setting-for-store-pickup-date-picker-widget)
{% endcontent-ref %}


# Text Setting For Delivery Date Picker Widget

This is where you configure the customer-facing text for your Delivery date picker widget.

<figure><img src="/files/7RNZrXFBv6dkWqm9FxiW" alt=""><figcaption></figcaption></figure>

Editable types of text available include:

* Title
* Delivery date label
* Delivery date title
* Delivery time title
* Announce message text
* Required message text
* Error message
* Additional messages

The sample message texts are pre-filled. You may customize them to your liking.

{% hint style="success" %}
Consider changing the attribute title many times because it makes syncing data from Shopify become difficult
{% endhint %}

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you guys are greatly appreciated!
{% endhint %}


# Text Setting For Store Pickup Date Picker Widget

This is where you configure the customer-facing text for your Store Pickup date picker widget.

<figure><img src="/files/TDVaw0pJlj0JtCVeQKGN" alt=""><figcaption></figcaption></figure>

Editable types of text available include:

* Title
* Pickup date label
* Pickup date title
* Pickup time title
* Announce message text
* Required message text
* Error message
* Additional messages

The sample message texts are pre-filled. You may customize them to your liking.

{% hint style="success" %}
Consider changing the attribute title many times because it makes syncing data from Shopify become difficult
{% endhint %}

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you guys are greatly appreciated!
{% endhint %}


# Text Setting For Shipping Date Picker Widget

This is where you configure the customer-facing text for your Shipping date picker widget.

<figure><img src="/files/r9fR89DQZuOwMrtZ3Hwr" alt=""><figcaption></figcaption></figure>

Editable types of text available include:

* Title
* Shipping date label
* Shipping date title
* Shipping time title
* Announce message text
* Required message text
* Error message
* Additional messages

The sample message texts are pre-filled. You may customize them to your liking.

{% hint style="success" %}
Consider changing the attribute title many times because it makes syncing data from Shopify become difficult
{% endhint %}

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you guys are greatly appreciated!
{% endhint %}


# Multiple location management

Once you've installed the app, the locations of your business should be synced from Shopify to the DingDoong app.&#x20;

<figure><img src="/files/K7VAAQeV2VD99Hjrw77B" alt=""><figcaption></figcaption></figure>

## Add new location

"Start by adding your store locations. Click '**Add Location**' and fill in the required details. You can also **turn the fulfillment options on or off for each location.**"

<figure><img src="/files/uKAWaBtNdmp2Bkp98s0S" alt=""><figcaption></figcaption></figure>

## Status tab

All locations will be managed in the **'Status' tab**. Here, you can control each fulfillment method, turning local delivery or store pickup on or off for each location. The **'Status' tab** is your **central hub** to **manage where these options are available for customers**.

<figure><img src="/files/wwY9IhJWhWQItNWvZIFR" alt=""><figcaption></figcaption></figure>

## Pickup settings tab

If **Pickup is enabled** for certain locations in the **'Status'** tab, those locations will also appear in the **'Pickup Settings'** tab. This allows you to **easily edit and schedule** pickup options for each specific location.

<figure><img src="/files/gqDwMYL2EYmv1Qmh651F" alt=""><figcaption></figcaption></figure>

## Delivery settings tab

Just like with Pickup, if you **enable Local Delivery** for locations in the 'Status' tab, these locations will appear in the **'Delivery Settings'** tab. Here, you can **edit and schedule** deliveries for **each customer zone** that you service, with the option to group zones for easier control of same-day delivery.

By default, we create a **'Default Zone'** for scheduling local deliveries to accessible customer areas.&#x20;

<figure><img src="/files/InU97qRHPvW9Q8WiaSnx" alt=""><figcaption></figcaption></figure>

<mark style="background-color:green;">Note:</mark> A **zone** represents **a specific customer area** you can service with local delivery, divided by location. This setup allows you to manage delivery zones for each store location efficiently and group zones for same-day deliveries as needed.

<mark style="background-color:orange;">Example.</mark> Let’s look at the example below to understand how delivery zones work.

Take an example of delivery zones for a store in **Central London, UK**, using postal codes to define the areas:

1. **Same-Day Delivery Zone**:
   * **Zone Name**: Central London - Same-Day Delivery
   * **Postal Codes Covered**: WC1, WC2, EC1, EC2, EC3, EC4 (covering areas like Covent Garden, Bloomsbury, and the City of London).
   * **Delivery Cut-off Time**: Orders placed by 1:00 PM qualify for same-day delivery; orders after this time will be scheduled for next day.
   * **Delivery Hours**: 11:00 AM to 7:00 PM.
   * **Days Available**: Monday to Saturday.
2. **Two-Day Delivery Zone**:
   * **Zone Name**: Greater London - Two-Day Delivery
   * **Postal Codes Covered**: SW1, NW1, SE1, N1, E1 (expanding to cover areas like Westminster, Camden, South Bank, and Shoreditch).
   * **Delivery Schedule**: Orders delivered within two business days.
   * **Delivery Hours**: 10:00 AM to 6:00 PM.
   * **Days Available**: Monday to Friday.

"You can **edit, duplicate, or delete** each zone, as well as **add new delivery zones** as needed."

<figure><img src="/files/qVF088bXQv0iRJBsQeYa" alt=""><figcaption></figcaption></figure>


# Delivery Overview

Before configuring your **Delivery settings,** make sure to **turn on delivery** for the locations where you offer local delivery in the **'Status' tab**.

{% content-ref url="/pages/3hZ0Fhul3qUHDEY7aE2N" %}
[MULTIPLE LOCATIONS](/multiple-locations/multiple-location-management)
{% endcontent-ref %}

Once your business locations are set up, you can easily edit the local delivery schedule for each location in the **'Delivery Settings'** tab.

<figure><img src="/files/uU5UhQ2nqct2sdugAIfk" alt=""><figcaption></figcaption></figure>

## Activate delivery zone

To enable local delivery for each location, make sure to **activate your default zone**.

<figure><img src="/files/8TCZItXsa87T0k9fCRDI" alt=""><figcaption></figcaption></figure>

You can **edit your zone name** to differentiate between various delivery areas and ranges by clicking on **'Edit Settings'.**

<figure><img src="/files/n8x2RX8JLLslajs8MtVt" alt=""><figcaption></figcaption></figure>

As a result, a modal will appear where you can change your zone name. This change will also be reflected in the table outside.

<figure><img src="/files/XLjWoznlxp9fYnpoEBeV" alt=""><figcaption></figcaption></figure>

## Local delivery settings

In the detailed **Local Delivery settings**, you’ll spend most of your time configuring this tab, which helps you answer the following questions:

* Can you offer Local Delivery in this delivery zone?
* Where do you want to deliver to? (defined by postal code)
* When will the product become available for delivery?
* What date and time range can you deliver the product?"

<figure><img src="/files/xPUCCVWDSvgSI9QyTvM4" alt=""><figcaption></figcaption></figure>


# Delivery Validator

## Delivery validator

The Delivery Validator is a method used to verify if a customer is located within your local delivery area.&#x20;

It compares the zip/postal code or address entered by customers at the storefront with the valid zip/postal codes or permitted delivery areas you have established. If there is a match, customers can proceed to select their desired delivery date and time. Conversely, if there is no match, they will be unable to proceed with selecting a delivery date.

<figure><img src="/files/MFXEO4EFxe4zTKp8Vnb9" alt=""><figcaption></figcaption></figure>

If you have multiple locations, each with different delivery settings, the zip/postal code or address entered by buyers helps identify which location is responsible for handling the order. This ensures that the order is assigned to the appropriate location based on the customer's location. The delivery date for that specific location will be adapted to accommodate the order.&#x20;

A delivery area validator is required at each location offering local delivery. Customize the permitted delivery areas for each location to provide accurate options based on specific regions served.

## **How to validate delivery location?**

<figure><img src="/files/fKGQ9wVSaKcMnbaMDWRo" alt=""><figcaption></figcaption></figure>

If you opt to enable local delivery for a specific location, it is mandatory to select at least one method to validate your customer's delivery eligibility for that location:

1. [Exact postal/zip code matching](/local-delivery/delivery-validator/exact-postal-code-matching)
2. [Partial postal/zip code matching](/local-delivery/delivery-validator/partial-postal-code-matching)

Go to [Widget Appearance](/widget-settings/widget-appearance) and [Widget Text](broken://pages/F2pIbRruYHexXNkqbDPl) to set up the delivery validator widget's display, based on the preview to keep your settings on the right track

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you are greatly appreciated!
{% endhint %}


# Exact Postal Code Matching

## Exact Postal Code Matching Method

Exact postal code matching method checks if the customer's location is eligible for local delivery by checking exactly the postal code/zip code that he put in the widget

{% hint style="success" %}
This approach should be used if your delivery area is limited to **a few postal/zip codes**. In case you deliver to a large number of eligible postal codes, our [Partial matching method](broken://pages/NOgnHzez1gv3IXa6Fz0G) may be a better option
{% endhint %}

## How Does The Exact Postal Code Matching Method Work?

You will need to **enter at least a valid exact postal code** to enable delivery zone&#x20;

<figure><img src="/files/a7ocsnsoLr78hikaHVLi" alt=""><figcaption></figcaption></figure>

Your customers will need to enter their postal/zip codes in the widget to check if delivery is available

<figure><img src="/files/BEyygp8e6hfEufDCG9ng" alt=""><figcaption></figcaption></figure>

If the postal code exactly matches one of the postal codes/zip codes that you define in your delivery conditions setting, the customer will be able to proceed

<figure><img src="/files/KxQMr5cGafD1yZliuERQ" alt=""><figcaption></figcaption></figure>

If the postal code does not match any postal code/zip code that you set on your back end, the consumer will be unable to proceed further

<figure><img src="/files/xQhiJzd9WGfs38l8MOgy" alt=""><figcaption></figcaption></figure>

## How To Enable The Exact Postal Code Matching Method?

Step 1: At the **Delivery zone** section, tick to choose **Exact postal code match**

Step 3: **Fill in the blanks** with valid postal codes. Click the **Add button** to insert them

<figure><img src="/files/G5cW6d7JgKE9gGiPfxTn" alt=""><figcaption></figcaption></figure>

<mark style="background-color:purple;">\*Note:</mark>&#x20;

* You can add postal codes **one by one or in bulk**, but remember to <mark style="color:green;">**separate each postal code with a comma**</mark> so that the zone can be defined and local delivery will work.
* &#x20;If you have a large number of postal codes, please **contact our support team** for immediate assistance.


# Partial Postal Code Matching

## Partial Postal Code Matching Method

Partial postal code matching method checks if the customer's location is eligible for delivery by checking partly the postal code/zip code that he put in the widget

{% hint style="success" %}
This approach should be used if you deliver to **a large number of eligible postal codes**.

It saves you a lot of time since instead of inputting exactly each postal code one by one, you only enter some of the characters that must be matched and use an underscore "\_" to denote the rest of the postal/zip codes.
{% endhint %}

## How Does The Partial Postal Code Matching Method Work?

You will need to **enter at least a valid partial postal code** in the delivery conditions setting

<figure><img src="/files/92gtniiEFJS1yniHQh7T" alt=""><figcaption></figcaption></figure>

<mark style="background-color:purple;">\*Note:</mark>&#x20;

The partial postal code matching method is not counteractive to the exact postal code one since its sole goal is to save merchants time by eliminating the need to manually enter different zip codes. Hence, you can use the method in order to check the exactly valid postal codes as well.&#x20;

Your customers will need to enter their postal/zip codes in the widget to check if delivery is available

<figure><img src="/files/7lZiGV6Prd38anEYtVFn" alt=""><figcaption></figcaption></figure>

If the postal code that the customer input matches one of the partial postal codes that you set in your delivery conditions setting, the customer will be able to proceed

**Example:**

&#x20;You set the valid partial postal code to 94\_. Some valid postal codes is **94**502, **94**XJK, **94** 7TV,...

&#x20;You set the valid partial postal code to \_76. Some valid postal codes is 502**76**, XJK**76**,  7TV **76**,...

<figure><img src="/files/x1YOUMG2eOqi0gwP1dof" alt=""><figcaption></figcaption></figure>

If the postal code does not match any part of the partial postal code/zip code that you set on your back end, the consumer will be unable to proceed further

<figure><img src="/files/xPXKWvG7S0rHxnubTgtf" alt=""><figcaption></figcaption></figure>

## How To Enable The Partial Postal Code Matching Method?

Step 1: At the **Delivery zone** section, tick to choose **Partial postal code match**

Step 2: **Fill in the blanks** with valid postal codes. Click the **Add button** to insert them

<figure><img src="/files/vm9QhSrxcWQ66hv2q9xP" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you are greatly appreciated!
{% endhint %}


# Maximum Distance Radius

## Maximum Radius Method&#x20;

The maximum radius method checks if the customer's location is eligible for delivery by checking the address that he put in the widget. That address will need to be within the radius you specified in your delivery condition settings.

{% hint style="success" %}
To use this feature, you need a **Distance Matrix API key**
{% endhint %}

<mark style="background-color:purple;">How to get the API key:</mark>

**Step 1: Choose or create a new project**

1. Go to the [Google Cloud Console](https://console.cloud.google.com/home/dashboard)
2. Click the project drop-down and select or create the project for which you want to add an API key&#x20;

**Step 2: Create an API key**

1. Click the menu button and select Google Maps Platform > Credentials
2. On the Credentials page, click + Create Credentials > API key&#x20;

**Step 3: Enable Distance Matrix API**

1. Click the menu button and select APIs
2. On the APIs page, choose Distance Matrix API and enable it

{% embed url="<https://www.youtube.com/watch?v=oVoHv7EQvGs>" %}

{% hint style="success" %}
You have to own a paid Google Cloud Project to be able to get a valid API key.
{% endhint %}

{% hint style="success" %}
You can use the same API key and enable **Places API** if you also use Store pickup function and want to show your store location on the map.
{% endhint %}

## How Does The Maximum Radius Method Work?

You will need to **enter your key location** and **pick the maximum radius** approved to deliver in the delivery conditions setting

<figure><img src="/files/jnuSrZNGdJZRgibGbqjd" alt=""><figcaption></figcaption></figure>

Your customers will need to enter their address in the widget to check if delivery is available

![](/files/3CWgQNdgvgwqHCZttMR6)

If the address that the customer entered in the widget falls within the radius you specified in your delivery condition settings, he will be able to proceed

![](/files/nxIu6FA9u9NAbOKlw9OV)

If the address that the customer entered in the widget is out of the radius you specified in your delivery condition settings, he will be unable to proceed further

![](/files/q7x2RrEmu2FCwVqJlDYQ)

## How To Enable The Maximum Radius Method?

**Step 1**: At the DELIVERY LOCATION VALIDATOR section, tick to choose **Maximum radius**&#x20;

**Step 2**: Enter your valid [Google API key](broken://pages/ifeJczqcfn8QrgmkoMNA)

**Step 3**: Type your key location to set the radius for

**Step 4**: Pick the country for your key location

**Step 5**: Pick the state/city for your key location

**Step 6**: Decide to check radius restriction by **km** or **mile** and then pick the maximum radius that you allow to deliver

**Step 7**: Click the **Save** button

<mark style="background-color:purple;">\*Note:</mark>&#x20;

All of the fields must be filled in to have the method make sense. Therefore, kindly complete all fields without omitting any of them

<figure><img src="/files/MSEFtc6jvEPioRbqL1tT" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you are greatly appreciated!
{% endhint %}


# Maximum Driving Distance

## Maximum Driving Distance Method&#x20;

The maximum driving distance method checks if the customer's location is eligible for delivery by checking the address that he put in the widget. That address will need to be within the driving distance you specified in your delivery condition settings

{% hint style="success" %}
To use this feature, you need a **Distance Matrix API key**
{% endhint %}

<mark style="background-color:purple;">How to get the API key:</mark>

**Step 1: Choose or create a new project**

1. Go to the [Google Cloud Console](https://console.cloud.google.com/home/dashboard)
2. Click the project drop-down and select or create the project for which you want to add an API key&#x20;

**Step 2: Create an API key**

1. Click the menu button and select Google Maps Platform > Credentials
2. On the Credentials page, click + Create Credentials > API key&#x20;

**Step 3: Enable Distance Matrix API**

1. Click the menu button and select APIs
2. On the APIs page, choose Distance Matrix API and enable it

{% embed url="<https://www.youtube.com/watch?v=oVoHv7EQvGs>" %}

{% hint style="success" %}
You have to own a paid Google Cloud Project to be able to get a valid API key.
{% endhint %}

{% hint style="success" %}
You can use the same API key and enable **Places API** if you also use Store pickup function and want to show your store location on the map.
{% endhint %}

## How Does The Maximum Driving Distance Method Work?

You will need to **enter your key location** and **pick the maximum driving distance** approved to deliver in the delivery conditions setting.

<figure><img src="/files/KQewBXL2Mk3qdguzHhQG" alt=""><figcaption></figcaption></figure>

Your customers will need to enter their address in the widget to check if delivery is available

![](/files/dG0SD2jsC19HGaXfql8T)

If the address that the customer entered in the widget falls within the driving distance you specified in your delivery condition settings, he will be able to proceed

![](/files/Y99VoeXw0WgoDMNZzmOb)

If the address that the customer entered in the widget is out of the radius you specified in your delivery condition settings, he will be unable to proceed further

![](/files/QTvYCyiHaIB0kue0ayFt)

## ​How To Enable The Maximum Driving Distance Method?

**Step 1**: At the DELIVERY LOCATION VALIDATOR section, tick to choose **Maximum driving distance**

**Step 2**: Enter your valid Google API key

**Step 3**: Type your key location to set the driving distance for

**Step 4**: Pick the country for your key location

**Step 5**: Pick the state/city for your key location

**Step 6:** Tick to choose means of transportation that wouldn't be counted in driving distance

**Step 7**: Decide to check radius restriction by **km** or **mile** and then pick the maximum radius that you allow to deliver

**Step 8**: Click the **Save** button

<mark style="background-color:purple;">\*Note:</mark>&#x20;

All of the fields must be filled in to have the method make sense. Therefore, kindly complete all fields without omitting any of them.

<figure><img src="/files/gaOrcDFDf8a9Yxk86bhf" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Reach out to us via the email <contact@omegatheme.com> if you stumble upon something hard to solve. Any messages from you are greatly appreciated!
{% endhint %}


# Delivery Scheduling&#x20;

Let’s say you want to offer a date picker for local delivery, here’s what’s important to set up:

{% content-ref url="/pages/xzafLZb7gZ42X33wsnrP" %}
[Local delivery choice & delivery avaibility ](/local-delivery/delivery-scheduling/local-delivery-choice-and-delivery-avaibility)
{% endcontent-ref %}

{% content-ref url="/pages/GQgrQi8uogtVlODvNndQ" %}
[Preparation time & Date range](/shipping/shipping-date/preparation-time-and-date-range)
{% endcontent-ref %}

{% content-ref url="/pages/dhu1Tg3GHqZCk7TQaDyd" %}
[Limit orders](/store-pickup/pickup-scheduling/limit-orders)
{% endcontent-ref %}

{% content-ref url="/pages/grXX6nvIQXBVhe6faqKw" %}
[Blackout dates (Holidays)](/local-delivery/delivery-scheduling/blackout-dates-holidays)
{% endcontent-ref %}

{% content-ref url="/pages/U5v0kwoIoEnxN08Eh6FZ" %}
[Order Tag](/local-delivery/delivery-scheduling/order-tag)
{% endcontent-ref %}

{% content-ref url="/pages/XyTajvn9konHDA6UWPvu" %}
[Broken mention](broken://pages/XyTajvn9konHDA6UWPvu)
{% endcontent-ref %}

{% content-ref url="/pages/hisFd7pRwyaUW9nWGQpd" %}
[Product Override](/local-delivery/delivery-scheduling/product-override)
{% endcontent-ref %}


# Local delivery choice & delivery avaibility&#x20;

## Requirements

* You need to DingDoong in your theme so all your settings for local delivery will work in storefront
* If you haven't enabled our app yet, please follow the steps in **How to embed app in** [How to create a test theme?](/how-to-create-a-test-theme)

***

## Local delivery choice&#x20;

Once you enable the local delivery zone, you'll need to configure the type of delivery scheduling you'd like to offer your customers. You can choose from three options:

* **Single Date**
* **Date with Exact Time**
* **Date with Time Range**

<figure><img src="/files/NJtV1saKYbuZE4g2DsTc" alt=""><figcaption></figcaption></figure>

After selecting the type of delivery scheduling you want to set up, go to **Delivery Availability** to define your delivery working days and the times you offer to customers.

## Single date&#x20;

If you provide local delivery to customers on a specific date without specifying a time, in **Delivery Availability**, simply select the days you offer local delivery and define your working days.

**DingDoong** allows you to choose from the following options:

* Offer local delivery every day of the week.
* Offer local delivery on specific days of the week.
* Offer local delivery on specific dates of the year.

<figure><img src="/files/0IRobzQNGSE1eys6SGHo" alt=""><figcaption></figcaption></figure>

### Date with exact time & Date with time range&#x20;

With these two options, our app allows you to set delivery times in two different ways: **Fixed Time** and **Time Range**.

<figure><img src="/files/Pf6kYOhJmqZ6FhO5xNqH" alt=""><figcaption></figcaption></figure>

#### Add fixed time

To add a time, please select your desired time ***(in 12-hour format)*** and click **Add Time**.

<figure><img src="/files/D14PGCA07rvhpqaIHP94" alt=""><figcaption></figcaption></figure>

#### Add time range&#x20;

To add a time range, select your desired time range and click **Add Time**.

<figure><img src="/files/54BSRYLVxnObwGy5DFJ1" alt=""><figcaption></figcaption></figure>

#### Save time with Copy setup from&#x20;

If you’re setting up different schedules for each day of the week, you can save time by setting up the first day with your desired times, then selecting **Copy Setup From** to apply it to other days.

<figure><img src="/files/0Jcm5YGAoMsTddWQZMcD" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Typically, non-working days are included in prep time calculations. If you don't want to include them, change this in [General Settings](/general-settings/general-settings#decide-whether-to-count-non-working-days-in-prep-day)
{% endhint %}


# &#x20;Limit orders

## **Limit orders**

Limit orders based on delivery slots (delivery date & time), not by the date & time on which the orders were placed.

Depending on the limitation of your resources, this ensures you only promise to deliver a certain number of orders per day/ time slot.

<figure><img src="/files/o0RJ9oteiv06tnLP5JE9" alt=""><figcaption></figcaption></figure>

Once you have reach the limit for that day, the day will be counted as a Blackout date (holiday) and will push the remaining prep time/delivery time forward.&#x20;

If you have to handle too many order requests during your high peak time or high seasons like Christmas or Black Friday, **limiting the number of deliveries per time slot** is a good choice.&#x20;

<figure><img src="/files/F5Wa4YXFwEmIUVZ4IOlS" alt=""><figcaption></figcaption></figure>

**Time slots**: Time slots when you are able to offer delivery. Decide your suitable intervals and the maximum number of orders for each of them.

<figure><img src="/files/Es9bsYNyden6ECoj3GxS" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you guys are greatly appreciated!
{% endhint %}


# Blackout dates (Holidays)

**Blackout dates**: The dates or holidays you don't offer delivery. The selected ones will be disabled in the calendar to prevent customers from selecting them for delivery.

<figure><img src="/files/KzZgw3V0UCa5d5WKjgTX" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
You can choose a single date or choose a date range for blackout dates&#x20;
{% endhint %}


# Order Tag

DingDoong will automatically add a date tag to orders whose delivery dates are chosen through the app’s date picker.

<div data-full-width="false"><figure><img src="/files/cDj7vaQH7j0yN6UDnFld" alt=""><figcaption></figcaption></figure></div>

Besides, you can always choose to add other tags to the orders if that helps you better manage your business.

E.g. Add a “DingDoong” tag to easily filter orders going through DingDoong, in case you have multiple types of tags added to your orders by other apps.

<div data-full-width="false"><figure><img src="/files/6FpOexWU9JLUkN6bt9BW" alt=""><figcaption></figcaption></figure></div>


# Product avaibility

### Apply General rules for all products

If all your products can satisfy the date and time rules you set above for local delivery, choose to activate these rules for all products.

<figure><img src="/files/VaiNb2KvpzpqqKCkuDb3" alt=""><figcaption></figcaption></figure>

### Apply General rules for specific products

{% hint style="success" %}
Apply the general date & time rules to a set of products
{% endhint %}

Select a product or sets of products by selecting “include” here if the general rules only apply to them:

<figure><img src="/files/cck0HcJAp0fXjuDJZIHu" alt=""><figcaption></figcaption></figure>

If you want to apply the general rules to everything except some certain product(s), configure that in “exclude”.&#x20;

<figure><img src="/files/bDa1xDsmdNvY1npXkqMi" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
The app will be disabled for the products which are set "Exclude" in General Rules and not set any specific rules at the same time&#x20;
{% endhint %}


# Product Override

## Product Override

Unless your business is a one-product store, you might sometimes need to activate different local delivery rules for different products.

By default, the umbrella rules you set for date and time will apply to what you define in **Product Availability**. However, you can always choose to define different rules for some specific products in **Product Override**

**E.g**. Your bakery only offers local delivery for cakes without ice cream on top and customers can pick between 2 days. You will apply a general rule for those collections. For some specialties that have ice cream, you can only deliver them on the same day because you don’t have the capacity to preserve them for longer. This is when you need to tailor the rules for the odd ones out.

{% content-ref url="/pages/n59MwlsBNqkeLFlnHNC6" %}
[Set product-specific preparation time](/local-delivery/delivery-scheduling/product-override/set-product-specific-preparation-time)
{% endcontent-ref %}

{% content-ref url="/pages/ijGKURJew8WULvQHiodb" %}
[Set product-specific available dates & time](/local-delivery/delivery-scheduling/product-override/set-product-specific-available-dates-and-time)
{% endcontent-ref %}

{% content-ref url="/pages/zfZtSX8oSmArRrBAsw3J" %}
[Set product-specific blackout dates & time](/local-delivery/delivery-scheduling/product-override/set-product-specific-blackout-dates-and-time)
{% endcontent-ref %}

{% content-ref url="/pages/9cZFEwUsaYLWQqw39oe0" %}
[What happens when a cart has different products with different rules?](/local-delivery/delivery-scheduling/product-override/what-happens-when-a-cart-has-different-products-with-different-rules)
{% endcontent-ref %}


# Set product-specific preparation time

## Set product-specific preparation time

**Step 1**: Go to the **Product Override** section and choose **Override preparation/delivery days**

**Step 2**: Choose the products you want to apply for the override preparation/delivery days rule

**Step 3**: Configure the delivery preparation time, delivery date range

**Preparation days**: the number of working days you need to get an order ready for shipment. Consider extra time if your product is not available.

**Delivery date range**: A date range available for customers to pick when to receive the order. Consider an acceptable date range to ensure that your product is ready for delivery and remains usable.'

<figure><img src="/files/NaN633kPP4AHCREAPbiJ" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
If one specific product is activated by both general rules + specific rules (because you add it to both), the app will prioritize the specific rules for this specific product and discard the general rules for it.
{% endhint %}

<mark style="background-color:purple;">Let's take a specific example with a cake product:</mark>

Suppose there is a general rule that states the standard preparation time for all products is 1 day, and the delivery date range is 5 days.

Now, there is a specific rule for the cake product that requires a longer preparation time of 2 days and must be delivered within 3 days.

If the cake product is activated by both the general and specific rules, the app will prioritize the specific rule for the cake. This means the cake will have a preparation time of 2 days and be delivered within 3 days, overriding the general rules.


# Set product-specific available dates & time

## **Set product-specific available dates & time**

**Step 1**: Go to the **Product Override** section and choose **Specific available dates & time**

**Step 2**: Choose the products you want to apply for the specific available dates & time rule

**Step 3**: Select the date and time of the availability (required). Click on Add to add the timing.&#x20;

<figure><img src="/files/3DF0IAmXIIqlMUMWx3Vc" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
If one specific product is activated by both general rules + specific rules (because you add it to both), the app will prioritize the specific rules for this specific product and discard the general rules for it.
{% endhint %}

<mark style="background-color:purple;">Let's take a specific example with a flower product:</mark>&#x20;

Suppose there is a general rule that states flowers can be delivered from Monday to Friday, its preparation day is 1, and the delivery date range is 5. So if customers place an order on June 06th (Wednesday). So the available dates customers can choose for delivery are June 7, June 8, June 9, June 12, and June 13 (June 10th: Saturday, June 11th: Sunday).

Now, there is a specific rule set up for a particular flower product (roses) that specifies it can only be delivered on specific dates, such as June 10th and June 25th.&#x20;

If the particular flower product (roses) is activated by both the general and specific rules, the app will prioritize the specific rule for the roses. This means the roses will be only delivered on June 10th and June 25th, overriding the general rules.


# Set product-specific blackout dates & time

## **Set product-specific blackout dates & time**

**Step 1:** Go to the **Product Override** section and choose **Specific blackout dates & time**

**Step 2**: Choose the products you want to apply for the specific blackout dates & time rule

**Step 3**: Select the date and time of the blackout (required). Click on Add to add the timing.&#x20;

<figure><img src="/files/jWanJ6KihILzBbh3Hjm7" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
If one specific product is activated by both general rules + specific rules (because you add it to both), the app will prioritize the specific rules for this specific product and discard the general rules for it.
{% endhint %}

<mark style="background-color:purple;">Let's take a specific example with a food product:</mark>

Suppose there is a general rule that states all your food can be delivered from June 05 to June 12

Now, there is a specific rule set up for your salad that specifies it can't be delivered on June 07 and  June 09.&#x20;

If your salad is activated by both the general and specific rules, the app will prioritize the specific rule. This means the salad will be only delivered on June 05, June 06, June 08, June 10, June 11, and June 12, overriding the general rules.

##


# What happens when a cart has different products with different rules?

<details>

<summary>If a cart contains only one product activated by an override rule, the override rule will be applied to the entire cart.</summary>

Product A: General rules: prep day 1, delivery range 5&#x20;

Product B: Override rules: prep day 2, delivery range 3

The entire cart (following the override rule of Product B): prep day 2, delivery range 3

</details>

<details>

<summary>If a cart contains multiple products activated by different override preparation days, the cart will use the earliest or the latest date rule (up to you)</summary>

Earliest: When having multiple prep day and delivery range, use the **shortest prep day** rule and the **biggest delivery range**

Latest: When having multiple prep day and delivery range, use the **longest prep day** rule and the **smallest delivery range**

<img src="/files/kepqxEO3zYL2H3w6U77R" alt="" data-size="original">

<mark style="background-color:purple;">Eg:</mark>

Product A: Override rules: prep day 1, delivery range: 3&#x20;

Product B: Override rules: prep day 2, delivery range: 5

The cart (following the earliest date): prep day 1, delivery range 5&#x20;

The cart (following the latest date): prep day 2, delivery range 3

</details>

<details>

<summary>If a cart includes products with override rules for both preparation days and available dates, and the available dates fall before the delivery range, the cart will not display a date picker. </summary>

Product A: Override rules: Prep 3, delivery range: 3. If customers place an order on June 06, the available dates are from June 09 to June 11

Product B: Override rules: Available dates are only on June 07 and June 08

The cart doesn't show a date picker. Instead, a notification will prompt customers to contact the merchants for further assistance.

![](/files/w4PiBLxFCokv6vKo1Eb5)<br>

</details>

<details>

<summary>If a cart contains products with override rules for both preparation days and available dates, and the available dates are within or after the delivery range, the cart will only display the override available dates.</summary>

Product A: Override rules: Prep 3, delivery range: 5. If customers place an order on June 06, the available dates are from June 09 to June 13

Product B: Override rules: Available dates are only on June 11, June 13, June 15

The cart only shows June 11, June 13, June 15

<br>

</details>

<details>

<summary>If a cart includes products with override rules for both preparation days and blackout dates, the cart will show all dates within the delivery range, excluding the override blackout dates.</summary>

Product A: Override rules: Prep 3, delivery range: 5. If customers place an order on June 06, the available dates are from June 09 to June 13

Product B: Override rules: Blackout dates are June 11, June 12, June 13

The cart will show June 09, June 10

<br>

</details>

<details>

<summary>If a cart contains multiple products activated by different override available dates, and there is no overlap between the available dates, the cart will not display a date picker. </summary>

Product A: Override rules: Available dates are on June 11-June 15&#x20;

Product B: Override rules: Available dates are on June 16-June 19

The cart doesn't show a date picker. Instead, a notification will prompt customers to contact the merchants for further assistance.<br>

</details>

<details>

<summary>If a cart includes products with the same override available dates but different time slots, the cart will not show a date picker. Customers will be prompted to contact the merchants for further assistance.</summary>

Product A: Override rules: Available dates are on June 11, June 13, June 15 from 08:00 AM - 14:00 PM

Product B: Override rules: Available dates are on June 11, June 13, June 15 from 15:00 pM - 20:00 PM

The cart doesn't show a date picker. Instead, a notification will prompt customers to contact the merchants for further assistance.<br>

</details>

<details>

<summary>If a cart contains products with the same override available dates but different time slots, the cart will only display the available dates that share the same time slot.</summary>

Product A: Override rules: Available dates are on June 11, June 13, June 15 from 08:00 AM - 14:00 PM

Product B: Override rules: Available dates are on June 11, June 13, June 15 from 12:00 pM - 20:00 PM

The cart shows June 11, June 13, June 15 from 12:00 PM - 14:00 PM

<br>

</details>

<details>

<summary>When a cart includes products with override available dates and blackout dates, and the available dates do not overlap with the blackout dates, the cart will only show the available dates.</summary>

Product A: Override rules: Available dates are on June 11, June 13, June 15&#x20;

Product B: Override rules: Blackout dates are on June 16, June 19, June 20&#x20;

The cart shows June 11, June 13, June 15&#x20;

<br>

</details>

<details>

<summary>If a cart contains products with override available dates and blackout dates, and the available dates coincide with the blackout dates, the cart will not display a date picker.</summary>

Product A: Override rules: Available dates are on June 11, June 13, June 15&#x20;

Product B: Override rules: Blackout dates are on June 11, June 13, June 15&#x20;

The cart doesn't show a date picker. Instead, a notification will prompt customers to contact the merchants for further assistance.<br>

</details>

<details>

<summary>If a cart contains products with both override available dates and blackout dates, and there are dates that overlap between the two, the cart will only show the non-overlapping dates.</summary>

Product A: Override rules: Available dates are on June 11 - June 16&#x20;

Product B: Override rules: Blackout dates are on June 12 - June 14

The cart shows June 11, June 15, June 16

<br>

</details>

<details>

<summary>If a cart contains multiple products activated by different blackout dates, the cart will block all blackout dates, ensuring none of the blacked-out dates are available for selection.</summary>

Product A: Override rules: Blackout dates are on June 12 - June 14

Product B: Override rules: Blackout dates are on June 14 - June 16

The cart disables all blackout dates from June 12 to June 16

<br>

</details>

<details>

<summary>When a cart includes products with override rules for preparation days, available dates, and blackout dates, the cart will block the blackout dates and display the available dates.</summary>

Product A: Override rules: Prep 3, delivery range: 5. If customers place an order on June 06, the available dates are from June 09 to June 13

Product B: Override rules: Available dates are on June 11, June 12, June 13

Product C: Override rules: Blackout dates are on June 12, June 13

The cart shows June 11

<br>

</details>

<details>

<summary>If a cart contains products with override rules for preparation days, available dates, and blackout dates, and the blackout dates coincide with the available dates, the cart will not display a date picker.</summary>

Product A: Override rules: Prep 3, delivery range: 5. If customers place an order on June 06, the available dates are from June 09 to June 13

Product B: Override rules: Available dates are June 11, June 12, June 13

Product C: Override rules: Blackout dates are June 11, June 12, June 13

The cart doesn't show a date picker.  Instead, a notification will prompt customers to contact the merchants for further assistance.

<br>

</details>


# Store Pickup Overview

Before configuring your **Pickup settings,** make sure to **turn on pickup** for the locations where you offer store pickup in the **'Status' tab**.

{% content-ref url="/pages/eErZEXLhUgismISmq755" %}
[Multiple location management](/multiple-locations/multiple-location-management)
{% endcontent-ref %}

Once your business locations are set up, you can easily edit the store pickup schedule for each location in the **'Pickup settings'** tab.

<figure><img src="/files/lVHN837SfyjJ0rlLSQXz" alt=""><figcaption></figcaption></figure>


# Google Maps API

<figure><img src="/files/sCGvYfms6a1jLExRB4xE" alt=""><figcaption></figcaption></figure>

With DingDoong, you can embed a Google map under the date picker so your customers can find the pickup location faster.

<figure><img src="/files/HmwggDvXwIwIng7Ez8mc" alt=""><figcaption></figcaption></figure>

All you need is to give the app a Google Maps API key so it can fetch the map upon request.

## <mark style="background-color:purple;">How to get the API key:</mark>

**Step 1: Choose or create a new project**

1. Go to the [Google Cloud Console](https://console.cloud.google.com/home/dashboard)
2. Click the project drop-down and select or create the project for which you want to add an API key&#x20;

**Step 2: Create an API key**

1. Click the menu button and select Google Maps Platform > Credentials
2. On the Credentials page, click + Create Credentials > API key&#x20;

**Step 3: Enable Places API**

1. Click the menu button and select APIs
2. On the APIs page, choose Distance Matrix API and enable it

{% embed url="<https://www.youtube.com/watch?v=aVnen2Yc2UI>" %}

{% hint style="success" %}
You can use the same API key and enable **Distance Matrix API** if you also use Delivery conditions feature and want to specify permitted areas for delivery by radius or driving distance.
{% endhint %}


# Pickup Scheduling

Let’s say you want to offer a date picker for store pickup, here’s what’s important to set up:

{% content-ref url="/pages/hxaSDFKleaGHraFVviY7" %}
[Pickup choice & Pickup avaibility](/store-pickup/pickup-scheduling/pickup-choice-and-pickup-avaibility)
{% endcontent-ref %}

{% content-ref url="/pages/kprjzJeJhbG5PRhFoQOp" %}
[Preparation time & date range](/store-pickup/pickup-scheduling/preparation-time-and-date-range)
{% endcontent-ref %}

{% content-ref url="/pages/vRlfQKn3ye6BtVLHNNTy" %}
[Broken mention](broken://pages/vRlfQKn3ye6BtVLHNNTy)
{% endcontent-ref %}

{% content-ref url="/pages/Y07XdpqywZVmbkyWAuJm" %}
[Broken mention](broken://pages/Y07XdpqywZVmbkyWAuJm)
{% endcontent-ref %}


# Pickup choice & Pickup avaibility

## Requirements

* You need to DingDoong in your theme so all your settings for store pickup will work in storefront
* If you haven't enabled our app yet, please follow the steps in **How to embed app in** [How to create a test theme?](/how-to-create-a-test-theme)

***

## Pickup choice&#x20;

Once you enable the pickup,  you'll need to configure the type of pickup scheduling you'd like to offer your customers. You can choose from three options:

* **Single Date**
* **Date with Exact Time**
* **Date with Time Range**

After selecting the type of pickup scheduling you want to set up, go to **Pickup Availability** to define your **pickup working days and the times** you offer to customers.

<figure><img src="/files/WPtJczjTWmmj6fAWwBR3" alt=""><figcaption></figcaption></figure>

## Single date&#x20;

If you provide store pickup to customers on a specific date without specifying a time, in **Pickup Availability**, simply select the days you offer pickup and define your working days.

**DingDoong** allows you to choose from the following options:

* Offer pickup every day of the week.
* Offer pickup on specific days of the week.
* Offer pickup on specific dates of the year.

<figure><img src="/files/9K1vv7jfsatPpOQZ6RRg" alt=""><figcaption></figcaption></figure>

### Date with exact time & Date with time range&#x20;

With these two options, our app allows you to set pickup times in two different ways: **Fixed Time** and **Time Range**.

<figure><img src="/files/UtPabXoYmmNkfBusJK00" alt=""><figcaption></figcaption></figure>

#### Add fixed time

To add a time, please select your desired time ***(in 12-hour format)*** and click **Add Time**.

<figure><img src="/files/wuJgNOxNLFXDd2b1cMNX" alt=""><figcaption></figcaption></figure>

#### Add time range&#x20;

To save you time on manually adding pickup times, we offer a **Pickup Slot Interval** feature with **fixed time ranges of 10, 15, 20, 30, and 60 minutes.**&#x20;

Simply select your **desired start and end times**, and the system will **automatically handle** the intervals for you.

<figure><img src="/files/3KTZ7BVko8ONnakp2JLc" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Eg. If you select a pickup slot interval of "Every 10 minutes" from 9:00 AM to 6:00 PM, the system will automatically create slots in your storefront like this: 9:00 - 9:10, 9:10 - 9:20, and so on.
{% endhint %}

You also have the option to create a custom time range by choosing the **"Custom" pickup slot interval.**

To add a time range, select your desired time range and click **Add Time**.

<figure><img src="/files/cZzTEGhw9W8Va77t2Wmo" alt=""><figcaption></figcaption></figure>


# Preparation time & date range

Store owners now have the flexibility to control which pickup or delivery days are displayed to customers on their store site by configuring **preparation and cut-off times.**

{% hint style="info" %}
Preparation time is the time store owners need to get a product or service ready for delivery. It decides which delivery slots customers can see first—only slots that allow enough preparation time will be shown.
{% endhint %}

{% hint style="info" %}
**Cut-off time** refers to the latest time by which an order must be **placed in order to be eligible for same-day or next-day delivery.** Orders placed after the cut-off time will typically be scheduled for delivery on a later date.
{% endhint %}

## Example

* **Store offers pickup on:** Wednesday, Thursday, Friday, and Saturday.
* **Prep time for regular orders:** 3 days.
* **Cut-off time for same-week pickup:** 1 PM on Sunday.
* **Pre-order products:** Orders placed after 1 PM on Sunday will only see pickup slots available **after 1 week**.

#### Step-by-Step Setup:

1. **Set Prep Time for Regular Orders (3 days):**
   * For regular orders placed before **1 PM on Sunday**, set the **prep time** to **3 days**.
   * This means that if a customer places an order on **Sunday before 1 PM**, the available pickup slots will begin on **Wednesday** (3 days after Sunday).
2. **Set Cut-off Time (1 PM on Sunday):**
   * The **cut-off time** is when the system will prevent same-week pickup slots from being available for orders placed after this time.
   * In this case, set the **cut-off time** to **1 PM on Sunday**. This means that any order placed after 1 PM on Sunday will not be eligible for pickup slots in the current week.
3. **Set Delay Days for Pre-Order Products (10 days):**
   * For pre-order products, you want to show pickup slots that are **available after 1 week** from the order date.
   * Set the **delay days** for pre-order products to **10 days**. This means that if a customer places a pre-order after **1 PM on Sunday**, they will only see available pickup slots starting from **the following Wednesday**, which is 10 days later

## Enable preparation time

If you need time to prepare an order for pickup, you can enable preparation time by selecting **Enable**. Once enabled, it will appear as shown below:

<figure><img src="/files/JwckKFn808AAHb7RwZ0T" alt=""><figcaption></figcaption></figure>

* If you need the same preparation time for every day, select **"Same preparation time each day."**
* If your preparation time varies by day, select **"Different preparation time each day."**

{% hint style="info" %}
Preparation time is measured in **days, hours, and minutes.**

* **If you set preparation time to 0 days**, it means you offer **same-day delivery** **or pickup.** For example, if you allow delivery or pickup on Monday and customers visit your site on Monday, they can place an order and receive it on the same day.
* **If you set preparation time to 24 hours**, the countdown starts from when the customer adds a product to their cart. Customers will only see the nearest delivery or pickup slots that meet the 24-hour preparation requirement.
  {% endhint %}

## Enable cut-off time

If you need to set a cut-off time for orders on specific days of the week, simply tick the **"Add a cut-off time"** option.

<figure><img src="/files/jBuGqxboo0ZERoYLoUak" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Delay time:**  After the cut-off time, the delay time is the period that the store wants buyers to wait before seeing the available pickup or delivery slots that meet the store's set delay time requirements.
{% endhint %}

{% hint style="info" %}
By default, the cut-off time is set to 6:00 PM, and the delay time is set to 2 days. This means that if a customer places an order after 6:00 PM, the earliest available delivery slot they will see will be 2 days later, to account for the delay time. For example, if an order is placed at 7:00 PM, the customer will only be able to choose a delivery date that's at least 2 days in the future.
{% endhint %}

## Configure date range&#x20;

If you want to limit how far into the future customers can choose for their pickup, you can set up a **date range**. This allows you to control how many days in advance customers can select a pickup slot.

Simply **enter the number of days (the range) you want to allow for pickup.**&#x20;

**For example,** if you set the range to 7 days, customers will only be able to choose a pickup date within the next 7 days from the first available date.

<figure><img src="/files/mewz6e71PCZnynmQn0tF" alt=""><figcaption></figcaption></figure>

By default, the date range for pickup is calculated in **days, months, or weeks,** starting from the moment the customer visits the product page and adds an item to their cart.

If you want to offer regular pickup for up to 1 year, you can enter **365 days** as the date range.


# Limit orders

## **Limit orders**

Limit orders based on pickup slots (pickup date & time), not by the date & time on which the orders were placed.

Depending on the limitation of your resources, this ensures you only promise to pickup a certain number of orders per day/ time slot.

<figure><img src="/files/TP7FqRIeexUwJgP7SU2A" alt=""><figcaption></figcaption></figure>

Once you have reach the limit for that day, the day will be counted as a Blackout date (holiday) and will push the remaining prep time/delivery time forward.&#x20;

If you have to handle too many order requests during your high peak time or high seasons like Christmas or Black Friday, **limiting the number of pickup per time slot** is a good choice.&#x20;

<figure><img src="/files/zg6h3fEkfskhBVql4aRx" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you guys are greatly appreciated!
{% endhint %}


# Blackout dates (Holidays)

**Blackout dates**: The dates or holidays you don't offer pickup. The selected ones will be disabled in the calendar to prevent customers from selecting them for pickup.

<figure><img src="/files/33JjYyebtIx5uHMuUp4v" alt=""><figcaption></figcaption></figure>


# Order Tag

DingDoong will automatically add a date tag to orders whose pickup dates are chosen through the app’s date picker.

<div data-full-width="false"><figure><img src="/files/cDj7vaQH7j0yN6UDnFld" alt=""><figcaption></figcaption></figure></div>

Besides, you can always choose to add other tags to the orders if that helps you better manage your business.

E.g. Add a “DingDoong” tag to easily filter orders going through DingDoong, in case you have multiple types of tags added to your orders by other apps.

<figure><img src="/files/fRPBZN8YsuAHqcf8qA25" alt=""><figcaption></figcaption></figure>


# Product avaibility

### Apply General rules for all products

If all your products can satisfy the date and time rules you set above for local delivery, choose to activate these rules for all products.

<figure><img src="/files/VaiNb2KvpzpqqKCkuDb3" alt=""><figcaption></figcaption></figure>

### Apply General rules for specific products

{% hint style="success" %}
Apply the general date & time rules to a set of products
{% endhint %}

Select a product or sets of products by selecting “include” here if the general rules only apply to them:

<figure><img src="/files/cck0HcJAp0fXjuDJZIHu" alt=""><figcaption></figcaption></figure>

If you want to apply the general rules to everything except some certain product(s), configure that in “exclude”.&#x20;

<figure><img src="/files/bDa1xDsmdNvY1npXkqMi" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
The app will be disabled for the products which are set "Exclude" in General Rules and not set any specific rules at the same time&#x20;
{% endhint %}


# &#x20;Product Override

## Product Override

Unless your business is a one-product store, you might sometimes need to activate different local delivery rules for different products.

By default, the umbrella rules you set for date and time will apply to what you define in **Product Availability**. However, you can always choose to define different rules for some specific products in **Product Override**

**E.g**. Your bakery only offers local delivery for cakes without ice cream on top and customers can pick between 2 days. You will apply a general rule for those collections. For some specialties that have ice cream, you can only deliver them on the same day because you don’t have the capacity to preserve them for longer. This is when you need to tailor the rules for the odd ones out.

{% content-ref url="/pages/n59MwlsBNqkeLFlnHNC6" %}
[Set product-specific preparation time](/local-delivery/delivery-scheduling/product-override/set-product-specific-preparation-time)
{% endcontent-ref %}

{% content-ref url="/pages/ijGKURJew8WULvQHiodb" %}
[Set product-specific available dates & time](/local-delivery/delivery-scheduling/product-override/set-product-specific-available-dates-and-time)
{% endcontent-ref %}

{% content-ref url="/pages/zfZtSX8oSmArRrBAsw3J" %}
[Set product-specific blackout dates & time](/local-delivery/delivery-scheduling/product-override/set-product-specific-blackout-dates-and-time)
{% endcontent-ref %}

{% content-ref url="/pages/9cZFEwUsaYLWQqw39oe0" %}
[What happens when a cart has different products with different rules?](/local-delivery/delivery-scheduling/product-override/what-happens-when-a-cart-has-different-products-with-different-rules)
{% endcontent-ref %}


# Set product-specific preparation time

## Set product-specific preparation time

**Step 1**: Go to the **Product Override** section and choose **Override preparation/delivery days**

**Step 2**: Choose the products you want to apply for the override preparation/delivery days rule

**Step 3**: Configure the delivery preparation time, delivery date range

**Preparation days**: the number of working days you need to get an order ready for shipment. Consider extra time if your product is not available.

**Delivery date range**: A date range available for customers to pick when to receive the order. Consider an acceptable date range to ensure that your product is ready for delivery and remains usable.'

<figure><img src="/files/NaN633kPP4AHCREAPbiJ" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
If one specific product is activated by both general rules + specific rules (because you add it to both), the app will prioritize the specific rules for this specific product and discard the general rules for it.
{% endhint %}

<mark style="background-color:purple;">Let's take a specific example with a cake product:</mark>

Suppose there is a general rule that states the standard preparation time for all products is 1 day, and the delivery date range is 5 days.

Now, there is a specific rule for the cake product that requires a longer preparation time of 2 days and must be delivered within 3 days.

If the cake product is activated by both the general and specific rules, the app will prioritize the specific rule for the cake. This means the cake will have a preparation time of 2 days and be delivered within 3 days, overriding the general rules.


# Set product-specific available dates & time

## **Set product-specific available dates & time**

**Step 1**: Go to the **Product Override** section and choose **Specific available dates & time**

**Step 2**: Choose the products you want to apply for the specific available dates & time rule

**Step 3**: Select the date and time of the availability (required). Click on Add to add the timing.&#x20;

<figure><img src="/files/3DF0IAmXIIqlMUMWx3Vc" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
If one specific product is activated by both general rules + specific rules (because you add it to both), the app will prioritize the specific rules for this specific product and discard the general rules for it.
{% endhint %}

<mark style="background-color:purple;">Let's take a specific example with a flower product:</mark>&#x20;

Suppose there is a general rule that states flowers can be delivered from Monday to Friday, its preparation day is 1, and the delivery date range is 5. So if customers place an order on June 06th (Wednesday). So the available dates customers can choose for delivery are June 7, June 8, June 9, June 12, and June 13 (June 10th: Saturday, June 11th: Sunday).

Now, there is a specific rule set up for a particular flower product (roses) that specifies it can only be delivered on specific dates, such as June 10th and June 25th.&#x20;

If the particular flower product (roses) is activated by both the general and specific rules, the app will prioritize the specific rule for the roses. This means the roses will be only delivered on June 10th and June 25th, overriding the general rules.


# Set product-specific blackout dates & time

## **Set product-specific blackout dates & time**

**Step 1:** Go to the **Product Override** section and choose **Specific blackout dates & time**

**Step 2**: Choose the products you want to apply for the specific blackout dates & time rule

**Step 3**: Select the date and time of the blackout (required). Click on Add to add the timing.&#x20;

<figure><img src="/files/jWanJ6KihILzBbh3Hjm7" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
If one specific product is activated by both general rules + specific rules (because you add it to both), the app will prioritize the specific rules for this specific product and discard the general rules for it.
{% endhint %}

<mark style="background-color:purple;">Let's take a specific example with a food product:</mark>

Suppose there is a general rule that states all your food can be delivered from June 05 to June 12

Now, there is a specific rule set up for your salad that specifies it can't be delivered on June 07 and  June 09.&#x20;

If your salad is activated by both the general and specific rules, the app will prioritize the specific rule. This means the salad will be only delivered on June 05, June 06, June 08, June 10, June 11, and June 12, overriding the general rules.

##


# What happens when a cart has different products with different rules?

<details>

<summary>If a cart contains only one product activated by an override rule, the override rule will be applied to the entire cart.</summary>

Product A: General rules: prep day 1, delivery range 5&#x20;

Product B: Override rules: prep day 2, delivery range 3

The entire cart (following the override rule of Product B): prep day 2, delivery range 3

</details>

<details>

<summary>If a cart contains multiple products activated by different override preparation days, the cart will use the earliest or the latest date rule (up to you)</summary>

Earliest: When having multiple prep day and delivery range, use the **shortest prep day** rule and the **biggest delivery range**

Latest: When having multiple prep day and delivery range, use the **longest prep day** rule and the **smallest delivery range**

<img src="/files/kepqxEO3zYL2H3w6U77R" alt="" data-size="original">

<mark style="background-color:purple;">Eg:</mark>

Product A: Override rules: prep day 1, delivery range: 3&#x20;

Product B: Override rules: prep day 2, delivery range: 5

The cart (following the earliest date): prep day 1, delivery range 5&#x20;

The cart (following the latest date): prep day 2, delivery range 3

</details>

<details>

<summary>If a cart includes products with override rules for both preparation days and available dates, and the available dates fall before the delivery range, the cart will not display a date picker. </summary>

Product A: Override rules: Prep 3, delivery range: 3. If customers place an order on June 06, the available dates are from June 09 to June 11

Product B: Override rules: Available dates are only on June 07 and June 08

The cart doesn't show a date picker. Instead, a notification will prompt customers to contact the merchants for further assistance.

![](/files/w4PiBLxFCokv6vKo1Eb5)<br>

</details>

<details>

<summary>If a cart contains products with override rules for both preparation days and available dates, and the available dates are within or after the delivery range, the cart will only display the override available dates.</summary>

Product A: Override rules: Prep 3, delivery range: 5. If customers place an order on June 06, the available dates are from June 09 to June 13

Product B: Override rules: Available dates are only on June 11, June 13, June 15

The cart only shows June 11, June 13, June 15

<br>

</details>

<details>

<summary>If a cart includes products with override rules for both preparation days and blackout dates, the cart will show all dates within the delivery range, excluding the override blackout dates.</summary>

Product A: Override rules: Prep 3, delivery range: 5. If customers place an order on June 06, the available dates are from June 09 to June 13

Product B: Override rules: Blackout dates are June 11, June 12, June 13

The cart will show June 09, June 10

<br>

</details>

<details>

<summary>If a cart contains multiple products activated by different override available dates, and there is no overlap between the available dates, the cart will not display a date picker. </summary>

Product A: Override rules: Available dates are on June 11-June 15&#x20;

Product B: Override rules: Available dates are on June 16-June 19

The cart doesn't show a date picker. Instead, a notification will prompt customers to contact the merchants for further assistance.<br>

</details>

<details>

<summary>If a cart includes products with the same override available dates but different time slots, the cart will not show a date picker. Customers will be prompted to contact the merchants for further assistance.</summary>

Product A: Override rules: Available dates are on June 11, June 13, June 15 from 08:00 AM - 14:00 PM

Product B: Override rules: Available dates are on June 11, June 13, June 15 from 15:00 pM - 20:00 PM

The cart doesn't show a date picker. Instead, a notification will prompt customers to contact the merchants for further assistance.<br>

</details>

<details>

<summary>If a cart contains products with the same override available dates but different time slots, the cart will only display the available dates that share the same time slot.</summary>

Product A: Override rules: Available dates are on June 11, June 13, June 15 from 08:00 AM - 14:00 PM

Product B: Override rules: Available dates are on June 11, June 13, June 15 from 12:00 pM - 20:00 PM

The cart shows June 11, June 13, June 15 from 12:00 PM - 14:00 PM

<br>

</details>

<details>

<summary>When a cart includes products with override available dates and blackout dates, and the available dates do not overlap with the blackout dates, the cart will only show the available dates.</summary>

Product A: Override rules: Available dates are on June 11, June 13, June 15&#x20;

Product B: Override rules: Blackout dates are on June 16, June 19, June 20&#x20;

The cart shows June 11, June 13, June 15&#x20;

<br>

</details>

<details>

<summary>If a cart contains products with override available dates and blackout dates, and the available dates coincide with the blackout dates, the cart will not display a date picker.</summary>

Product A: Override rules: Available dates are on June 11, June 13, June 15&#x20;

Product B: Override rules: Blackout dates are on June 11, June 13, June 15&#x20;

The cart doesn't show a date picker. Instead, a notification will prompt customers to contact the merchants for further assistance.<br>

</details>

<details>

<summary>If a cart contains products with both override available dates and blackout dates, and there are dates that overlap between the two, the cart will only show the non-overlapping dates.</summary>

Product A: Override rules: Available dates are on June 11 - June 16&#x20;

Product B: Override rules: Blackout dates are on June 12 - June 14

The cart shows June 11, June 15, June 16

<br>

</details>

<details>

<summary>If a cart contains multiple products activated by different blackout dates, the cart will block all blackout dates, ensuring none of the blacked-out dates are available for selection.</summary>

Product A: Override rules: Blackout dates are on June 12 - June 14

Product B: Override rules: Blackout dates are on June 14 - June 16

The cart disables all blackout dates from June 12 to June 16

<br>

</details>

<details>

<summary>When a cart includes products with override rules for preparation days, available dates, and blackout dates, the cart will block the blackout dates and display the available dates.</summary>

Product A: Override rules: Prep 3, delivery range: 5. If customers place an order on June 06, the available dates are from June 09 to June 13

Product B: Override rules: Available dates are on June 11, June 12, June 13

Product C: Override rules: Blackout dates are on June 12, June 13

The cart shows June 11

<br>

</details>

<details>

<summary>If a cart contains products with override rules for preparation days, available dates, and blackout dates, and the blackout dates coincide with the available dates, the cart will not display a date picker.</summary>

Product A: Override rules: Prep 3, delivery range: 5. If customers place an order on June 06, the available dates are from June 09 to June 13

Product B: Override rules: Available dates are June 11, June 12, June 13

Product C: Override rules: Blackout dates are June 11, June 12, June 13

The cart doesn't show a date picker.  Instead, a notification will prompt customers to contact the merchants for further assistance.

<br>

</details>


# How to have a straightforward pickup experience?

{% hint style="success" %}
Do you want to let customers have a more straightforward pickup experience when scheduling?
{% endhint %}

{% hint style="warning" %}
You have to turn off Shopify default Pickup and turn on at least Shipping and Local delivery default in Shopify locations so we can catch the fulfillment method&#x20;
{% endhint %}

DingDoong can help you to enhance the pickup experience like that:

<figure><img src="/files/oQGG5lG5GcAC2oCUSUkD" alt=""><figcaption></figcaption></figure>

To change these Labels, please follow these steps:

## Step 1. Go to Online Store -> Edit code&#x20;

<figure><img src="/files/ntX2WwPDIPkAk64Nji2n" alt=""><figcaption></figcaption></figure>

## Step 2. Find "Locale", then "Add a new locale"

<figure><img src="/files/5G6OwAdGLnvSegomY8iw" alt=""><figcaption></figcaption></figure>

## Step 3. Create a file name "en-CA" and click Done

<figure><img src="/files/458oRgNBwFsbSFRaNeC9" alt=""><figcaption></figcaption></figure>

If you have already had a file name with en-CA, please click this file

<figure><img src="/files/vdmuYxHlcQBvfrtzC6vl" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/2SYKvkdMPwi6BHznQ1SU" alt=""><figcaption></figcaption></figure>

## Step 4. Delete the current code and paste this code instead

{% code fullWidth="false" %}

```
{
  "shopify": {
    "checkout": {
      "contact": {
        "phone_label": "Your phone number",
        "optional_phone_label": "Your phone number (optional)",
        "phone_placeholder": "Your phone number",
        "optional_phone_placeholder": "Your phone number (optional)",
        "shipping_address_title": "Pickup address",
        "first_name_label": "Your first name",
        "optional_first_name_label": "Your first name (optional)",
        "first_name_placeholder": "Your first name (optional)",
        "optional_first_name_placeholder": "Your first name",
        "last_name_label": "Your last name",
        "optional_last_name_label": "Your last name (optional)",
        "last_name_placeholder": "Your last name",
        "optional_last_name_placeholder": "Your last name (optional)"
      },
      "delivery_options": {
        "shipping_address": "Pickup Address"
      },
      "thank_you": {
        "marker": {
          "shipping": "Pickup address",
          "current": "Pickup address"
        },
        "shipping_address_title": "Pickup address",
        "order_updates_subscribe_to_email_notifications": "Get pickup updates by email",
        "order_updates_subscribe_to_phone_notifications": "Get pickup updates by email or SMS",
        "order_updates_subscribe_to_email_or_phone_notifications": "Get pickup updates by SMS"
      },
      "general": {
        "continue_to_shipping_method": "Continue",
        "back_to_shipping_method": "Back",
        "edit_shipping_address": "Edit",
        "edit_shipping_method": "Edit"
      },
      "order_summary": {
        "free_shipping_discount_label": "Free pickup",
        "shipping_label": "Store Pickup"
      },
      "shipping": {
        "delivery_title": "Store Pickup",
        "waiting_on_rate_notice": "Please wait while we fetch available pickup rates...",
        "no_rates_for_cart_or_destination_notice": "Pickup is not available for your cart or destination.",
        "no_rates_for_country_notice": "We do not offer pickups in {{ country }}.",
        "please_enter_your_shipping_information_notice": "Please go back to the shopping cart page and choose a pickup location."
      },
      "payment": {
        "same_billing_address_label": "Please use the option below ⬇"
      },
      "shipping_title": "Store Pickup"
    }
  }
}



```

{% endcode %}

## Step 5. Click General settings > Advanced settings and tick these options below:&#x20;

<figure><img src="/files/jwjCljGpyonQVELDYO6w" alt=""><figcaption></figcaption></figure>

## Step 6. To keep selected date on Checkout page, choose options based on what position you put the widget on

<figure><img src="/files/hzrH9nFIvUJeYs0AHDlE" alt=""><figcaption></figcaption></figure>


# How to add Shipping with no date?

Want no calendar at Shipping?

If you want no date for Shipping because it is difficult for you to estimate exact date customers can receive their orders. Only pickup can be scheduled for example, we have these options for you.

* **Go to the Settings Panel:**
  * Navigate to your **Admin Dashboard** and open the **Shipping Settings**.
* **Enable Shipping Method:**
  * Under **Shipping Status**, check the box for **"Turn on shipping method only"** to activate shipping method for your products. There will be no calendar schedule.
  * This applies to all products automatically.

<figure><img src="/files/UiGu98QNM1WwIsYX1YS4" alt=""><figcaption></figcaption></figure>

<mark style="color:red;">**In Storefront,**</mark> it will appear like this:

<figure><img src="/files/8hd5cuedoYUh9gvWqNOp" alt=""><figcaption></figcaption></figure>

* **Enable Date Selection:**

  * Ensure that the **"Turn on shipping date picker"** option is **checked** if you want customers to select a shipping date.

  <figure><img src="/files/K8xD2Zc7bi5yyJtpR37m" alt=""><figcaption></figcaption></figure>

  <mark style="color:red;">**In Storefront,**</mark> it will appear like this:

<figure><img src="/files/8a63dyB1F1BWhxoiyWuN" alt=""><figcaption></figcaption></figure>

* **Save Changes:**
  * Click **Save** to apply the settings.


# Shipping Overview

This tab is used for setting general shipping. In this tab, you can turn on/off shipping as a fulfillment method by simply enabling or disabling the feature. Shipping you'll still get to set up preparation day and delivery date range.&#x20;

<figure><img src="/files/YrAoQpOhRXeEwBAilmU9" alt=""><figcaption></figcaption></figure>

Although at the shipping option, there is also a date picker available for customers to choose their preferred date and time, it is important to note that it does not correspond to the local delivery options where a delivery location validator is required.

Unlike local delivery, shipping does not have limitations on the areas you can deliver to. This means that the delivery estimate, including preparation days and delivery date range, may differ from what you have set up for the local delivery option. Therefore, it is crucial to carefully calculate the preparation days and delivery date ranges for shipping to ensure they meet your customers' expectations.


# Shipping Date

Let’s say you want to offer a date picker for shipping, here’s what’s important to set up:

{% content-ref url="/pages/xUvOKvIJLT4pukuyxNvG" %}
[Broken mention](broken://pages/xUvOKvIJLT4pukuyxNvG)
{% endcontent-ref %}

{% content-ref url="/pages/kprjzJeJhbG5PRhFoQOp" %}
[Preparation time & date range](/store-pickup/pickup-scheduling/preparation-time-and-date-range)
{% endcontent-ref %}

{% content-ref url="/pages/gZL2NEExBD59i26xqXI4" %}
[Broken mention](broken://pages/gZL2NEExBD59i26xqXI4)
{% endcontent-ref %}

{% content-ref url="/pages/KcvBFzRcOCd20FHQ5kkO" %}
[Blackout dates (Holidays)](/shipping/shipping-date/blackout-dates-holidays)
{% endcontent-ref %}

{% content-ref url="/pages/U5v0kwoIoEnxN08Eh6FZ" %}
[Order Tag](/local-delivery/delivery-scheduling/order-tag)
{% endcontent-ref %}

{% content-ref url="/pages/LJ4Bd0zJMk0yP17tc7Hk" %}
[Product Override](/shipping/shipping-date/product-override-1)
{% endcontent-ref %}


# Shipping choice & avaibility

## Requirements

* You need to DingDoong in your theme so all your settings for shipping will work in storefront
* If you haven't enabled our app yet, please follow the steps in **How to embed app in** [How to create a test theme?](/how-to-create-a-test-theme)

***

## Shipping choice&#x20;

Once you enable shipping method you'll need to configure the type of delivery scheduling you'd like to offer your customers. You can choose from three options:

* **Single Date**
* **Date with Exact Time**
* **Date with Time Range**

<figure><img src="/files/vU1La3gQ3OMvzP91a65K" alt=""><figcaption></figcaption></figure>

After selecting the type of delivery scheduling you want to set up, go to **Shipping Availability** to define your shipping working days and the times you offer to customers.

## Single date&#x20;

If you provide shipping to customers on a specific date without specifying a time, in **Shipping Availability**, simply select the days you offer shipping and define your working days.

**DingDoong** allows you to choose from the following options:

* Offer shipping every day of the week.
* Offer shipping on specific days of the week.
* Offer shipping on specific dates of the year.

<figure><img src="/files/kHbdJ1UUUgotGgYKmC4j" alt=""><figcaption></figcaption></figure>

### Date with exact time & Date with time range&#x20;

With these two options, our app allows you to set shipping times in two different ways: **Fixed Time** and **Time Range**.

<figure><img src="/files/A0NE815DAAFmWwVtr7gf" alt=""><figcaption></figcaption></figure>

#### Add fixed time

To add a time, please select your desired time ***(in 12-hour format)*** and click **Add Time**.

<figure><img src="/files/hOt2Fonnge1bQROsRkW4" alt=""><figcaption></figcaption></figure>

#### Add time range&#x20;

To add a time range, select your desired time range and click **Add Time**.

<figure><img src="/files/6n6lfLuuMhQud1u4VHfb" alt=""><figcaption></figcaption></figure>

#### Save time with Copy setup from&#x20;

If you’re setting up different schedules for each day of the week, you can save time by setting up the first day with your desired times, then selecting **Copy Setup From** to apply it to other days.

<figure><img src="/files/Od1UqEbGWA7jWEHcnwa5" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Typically, non-working days are included in prep time calculations. If you don't want to include them, change this in [General Settings](/general-settings/general-settings#decide-whether-to-count-non-working-days-in-prep-day)
{% endhint %}


# Preparation time & Date range

Store owners now have the flexibility to control which shipping days are displayed to customers on their store site by configuring **preparation and cut-off times.**

{% hint style="info" %}
Preparation time is the time store owners need to get a product or service ready for shipping. It decides which shipping slots customers can see first—only slots that allow enough preparation time will be shown.
{% endhint %}

{% hint style="info" %}
**Cut-off time** refers to the latest time by which an order must be **placed in order to be eligible for same-day or next-day delivery.** Orders placed after the cut-off time will typically be scheduled for delivery on a later date.
{% endhint %}

## Example

If a store offers shipping on **Wednesday, Thursday, Friday, and Saturday**, with a **prep time of 3 days,** they can set it up so that customers **who place an order before 1 PM on Sunday** can see the upcoming delivery slots for **regular orders**. However, for **pre-order** products, customers placing orders after 1 PM will only see shipping slots available after 1 week.

Here’s how to set it up:

* Set the prep time before the **cut-off time on Sunday to 3 days.**
* Set the **cut-off time on Sunday to 1 PM** and **delay days to 10 days.**

## Enable preparation time

If you need time to prepare an order for shipping, you can enable preparation time by selecting **Enable**. Once enabled, it will appear as shown below:

<figure><img src="/files/KzjRM5gEfPz3ndBtFHwV" alt=""><figcaption></figcaption></figure>

* If you need the same preparation time for every day, select **"Basic settings"**
* If your preparation time varies by day, select **"Advanced settings."**

{% hint style="info" %}
Preparation time is measured in **days, hours, and minutes.**

* **If you set preparation time to 0 days**, it means you offer **same-day shipping.** For example, if you allow shipping on Monday and customers visit your site on Monday, they can place an order and receive it on the same day.
* **If you set preparation time to 24 hours**, the countdown starts from when the customer adds a product to their cart. Customers will only see the nearest shipping slots that meet the 24-hour preparation requirement.
  {% endhint %}

## Enable cut-off time

If you need to set a cut-off time for orders on specific days of the week, simply tick the **"Add a cut-off time"** option.

<figure><img src="/files/olRpZ67QeBeFzgiws0mt" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Delay time:**  After the cut-off time, the delay time is the period that the store wants buyers to wait before seeing the available pickup or delivery slots that meet the store's set delay time requirements.
{% endhint %}

{% hint style="info" %}
By default, the cut-off time is set to 6:00 PM, and the delay time is set to 2 days. This means that if a customer places an order after 6:00 PM, the earliest available shipping slot they will see will be 2 days later, to account for the delay time. For example, if an order is placed at 7:00 PM, the customer will only be able to choose a shipping date that's at least 2 days in the future.
{% endhint %}

## Configure date range&#x20;

If you want to limit how far into the future customers can choose for their shipping, you can set up a **date range**. This allows you to control how many days in advance customers can select a shipping slot.

Simply **enter the number of days (the range) you want to allow for shipping.**&#x20;

**For example,** if you set the range to 7 days, customers will only be able to choose a shipping date within the next 7 days from the first available date.

<figure><img src="/files/293IvUmfm9fcV5LVtYIl" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
By default, the date range for shipping is calculated in **days, months, or weeks,** starting from the moment the customer visits the product page and adds an item to their cart.

If you want to offer regular shipping for up to 1 year, you can enter **365 days** as the date range.
{% endhint %}


# Limit orders

## **Limit orders**

Limit orders based on delivery slots (delivery date & time), not by the date & time on which the orders were placed.

Depending on the limitation of your resources, this ensures you only promise to deliver a certain number of orders per day/ time slot.

<figure><img src="/files/o0RJ9oteiv06tnLP5JE9" alt=""><figcaption></figcaption></figure>

Once you have reach the limit for that day, the day will be counted as a Blackout date (holiday) and will push the remaining prep time/delivery time forward.&#x20;

If you have to handle too many order requests during your high peak time or high seasons like Christmas or Black Friday, **limiting the number of deliveries per time slot** is a good choice.&#x20;

<figure><img src="/files/F5Wa4YXFwEmIUVZ4IOlS" alt=""><figcaption></figcaption></figure>

**Time slots**: Time slots when you are able to offer delivery. Decide your suitable intervals and the maximum number of orders for each of them.

<figure><img src="/files/Es9bsYNyden6ECoj3GxS" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you guys are greatly appreciated!
{% endhint %}


# Blackout dates (Holidays)

**Blackout dates**: The dates or holidays you don't offer delivery. The selected ones are disabled in the delivery date & time picker on the cart page.

<figure><img src="/files/Bd1qqhi4XKFaoUt7CytU" alt=""><figcaption></figcaption></figure>


# Order Tag

DingDoong will automatically add a date tag to orders whose pickup dates are chosen through the app’s date picker.

<div data-full-width="false"><figure><img src="/files/cDj7vaQH7j0yN6UDnFld" alt=""><figcaption></figcaption></figure></div>

Besides, you can always choose to add other tags to the orders if that helps you better manage your business.

E.g. Add a “DingDoong” tag to easily filter orders going through DingDoong, in case you have multiple types of tags added to your orders by other apps.

<figure><img src="/files/fRPBZN8YsuAHqcf8qA25" alt=""><figcaption></figcaption></figure>


# &#x20;Product avaibility

### Apply General rules for all products

If all your products can satisfy the date and time rules you set above for local delivery, choose to activate these rules for all products.

<figure><img src="/files/VaiNb2KvpzpqqKCkuDb3" alt=""><figcaption></figcaption></figure>

### Apply General rules for specific products

{% hint style="success" %}
Apply the general date & time rules to a set of products
{% endhint %}

Select a product or sets of products by selecting “include” here if the general rules only apply to them:

<figure><img src="/files/cck0HcJAp0fXjuDJZIHu" alt=""><figcaption></figcaption></figure>

If you want to apply the general rules to everything except some certain product(s), configure that in “exclude”.&#x20;

<figure><img src="/files/bDa1xDsmdNvY1npXkqMi" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
The app will be disabled for the products which are set "Exclude" in General Rules and not set any specific rules at the same time&#x20;
{% endhint %}


# Product Override

## Product Override

Unless your business is a one-product store, you might sometimes need to activate different local delivery rules for different products.

By default, the umbrella rules you set for date and time will apply to what you define in **Product Availability**. However, you can always choose to define different rules for some specific products in **Product Override**

**E.g**. Your bakery only offers local delivery for cakes without ice cream on top and customers can pick between 2 days. You will apply a general rule for those collections. For some specialties that have ice cream, you can only deliver them on the same day because you don’t have the capacity to preserve them for longer. This is when you need to tailor the rules for the odd ones out.

{% content-ref url="/pages/n59MwlsBNqkeLFlnHNC6" %}
[Set product-specific preparation time](/local-delivery/delivery-scheduling/product-override/set-product-specific-preparation-time)
{% endcontent-ref %}

{% content-ref url="/pages/ijGKURJew8WULvQHiodb" %}
[Set product-specific available dates & time](/local-delivery/delivery-scheduling/product-override/set-product-specific-available-dates-and-time)
{% endcontent-ref %}

{% content-ref url="/pages/zfZtSX8oSmArRrBAsw3J" %}
[Set product-specific blackout dates & time](/local-delivery/delivery-scheduling/product-override/set-product-specific-blackout-dates-and-time)
{% endcontent-ref %}

{% content-ref url="/pages/9cZFEwUsaYLWQqw39oe0" %}
[What happens when a cart has different products with different rules?](/local-delivery/delivery-scheduling/product-override/what-happens-when-a-cart-has-different-products-with-different-rules)
{% endcontent-ref %}


# Set product-specific preparation time

## Set product-specific preparation time

**Step 1**: Go to the **Product Override** section and choose **Override preparation/delivery days**

**Step 2**: Choose the products you want to apply for the override preparation/delivery days rule

**Step 3**: Configure the delivery preparation time, delivery date range

**Preparation days**: the number of working days you need to get an order ready for shipment. Consider extra time if your product is not available.

**Delivery date range**: A date range available for customers to pick when to receive the order. Consider an acceptable date range to ensure that your product is ready for delivery and remains usable.'

<figure><img src="/files/NaN633kPP4AHCREAPbiJ" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
If one specific product is activated by both general rules + specific rules (because you add it to both), the app will prioritize the specific rules for this specific product and discard the general rules for it.
{% endhint %}

<mark style="background-color:purple;">Let's take a specific example with a cake product:</mark>

Suppose there is a general rule that states the standard preparation time for all products is 1 day, and the delivery date range is 5 days.

Now, there is a specific rule for the cake product that requires a longer preparation time of 2 days and must be delivered within 3 days.

If the cake product is activated by both the general and specific rules, the app will prioritize the specific rule for the cake. This means the cake will have a preparation time of 2 days and be delivered within 3 days, overriding the general rules.


# Set product-specific available dates & time

## **Set product-specific available dates & time**

**Step 1**: Go to the **Product Override** section and choose **Specific available dates & time**

**Step 2**: Choose the products you want to apply for the specific available dates & time rule

**Step 3**: Select the date and time of the availability (required). Click on Add to add the timing.&#x20;

<figure><img src="/files/3DF0IAmXIIqlMUMWx3Vc" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
If one specific product is activated by both general rules + specific rules (because you add it to both), the app will prioritize the specific rules for this specific product and discard the general rules for it.
{% endhint %}

<mark style="background-color:purple;">Let's take a specific example with a flower product:</mark>&#x20;

Suppose there is a general rule that states flowers can be delivered from Monday to Friday, its preparation day is 1, and the delivery date range is 5. So if customers place an order on June 06th (Wednesday). So the available dates customers can choose for delivery are June 7, June 8, June 9, June 12, and June 13 (June 10th: Saturday, June 11th: Sunday).

Now, there is a specific rule set up for a particular flower product (roses) that specifies it can only be delivered on specific dates, such as June 10th and June 25th.&#x20;

If the particular flower product (roses) is activated by both the general and specific rules, the app will prioritize the specific rule for the roses. This means the roses will be only delivered on June 10th and June 25th, overriding the general rules.


# Set product-specific blackout dates & time

## **Set product-specific blackout dates & time**

**Step 1:** Go to the **Product Override** section and choose **Specific blackout dates & time**

**Step 2**: Choose the products you want to apply for the specific blackout dates & time rule

**Step 3**: Select the date and time of the blackout (required). Click on Add to add the timing.&#x20;

<figure><img src="/files/jWanJ6KihILzBbh3Hjm7" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
If one specific product is activated by both general rules + specific rules (because you add it to both), the app will prioritize the specific rules for this specific product and discard the general rules for it.
{% endhint %}

<mark style="background-color:purple;">Let's take a specific example with a food product:</mark>

Suppose there is a general rule that states all your food can be delivered from June 05 to June 12

Now, there is a specific rule set up for your salad that specifies it can't be delivered on June 07 and  June 09.&#x20;

If your salad is activated by both the general and specific rules, the app will prioritize the specific rule. This means the salad will be only delivered on June 05, June 06, June 08, June 10, June 11, and June 12, overriding the general rules.

##


# What happens when a cart has different products with different rules?

<details>

<summary>If a cart contains only one product activated by an override rule, the override rule will be applied to the entire cart.</summary>

Product A: General rules: prep day 1, delivery range 5&#x20;

Product B: Override rules: prep day 2, delivery range 3

The entire cart (following the override rule of Product B): prep day 2, delivery range 3

</details>

<details>

<summary>If a cart contains multiple products activated by different override preparation days, the cart will use the earliest or the latest date rule (up to you)</summary>

Earliest: When having multiple prep day and delivery range, use the **shortest prep day** rule and the **biggest delivery range**

Latest: When having multiple prep day and delivery range, use the **longest prep day** rule and the **smallest delivery range**

<img src="/files/kepqxEO3zYL2H3w6U77R" alt="" data-size="original">

<mark style="background-color:purple;">Eg:</mark>

Product A: Override rules: prep day 1, delivery range: 3&#x20;

Product B: Override rules: prep day 2, delivery range: 5

The cart (following the earliest date): prep day 1, delivery range 5&#x20;

The cart (following the latest date): prep day 2, delivery range 3

</details>

<details>

<summary>If a cart includes products with override rules for both preparation days and available dates, and the available dates fall before the delivery range, the cart will not display a date picker. </summary>

Product A: Override rules: Prep 3, delivery range: 3. If customers place an order on June 06, the available dates are from June 09 to June 11

Product B: Override rules: Available dates are only on June 07 and June 08

The cart doesn't show a date picker. Instead, a notification will prompt customers to contact the merchants for further assistance.

![](/files/w4PiBLxFCokv6vKo1Eb5)<br>

</details>

<details>

<summary>If a cart contains products with override rules for both preparation days and available dates, and the available dates are within or after the delivery range, the cart will only display the override available dates.</summary>

Product A: Override rules: Prep 3, delivery range: 5. If customers place an order on June 06, the available dates are from June 09 to June 13

Product B: Override rules: Available dates are only on June 11, June 13, June 15

The cart only shows June 11, June 13, June 15

<br>

</details>

<details>

<summary>If a cart includes products with override rules for both preparation days and blackout dates, the cart will show all dates within the delivery range, excluding the override blackout dates.</summary>

Product A: Override rules: Prep 3, delivery range: 5. If customers place an order on June 06, the available dates are from June 09 to June 13

Product B: Override rules: Blackout dates are June 11, June 12, June 13

The cart will show June 09, June 10

<br>

</details>

<details>

<summary>If a cart contains multiple products activated by different override available dates, and there is no overlap between the available dates, the cart will not display a date picker. </summary>

Product A: Override rules: Available dates are on June 11-June 15&#x20;

Product B: Override rules: Available dates are on June 16-June 19

The cart doesn't show a date picker. Instead, a notification will prompt customers to contact the merchants for further assistance.<br>

</details>

<details>

<summary>If a cart includes products with the same override available dates but different time slots, the cart will not show a date picker. Customers will be prompted to contact the merchants for further assistance.</summary>

Product A: Override rules: Available dates are on June 11, June 13, June 15 from 08:00 AM - 14:00 PM

Product B: Override rules: Available dates are on June 11, June 13, June 15 from 15:00 pM - 20:00 PM

The cart doesn't show a date picker. Instead, a notification will prompt customers to contact the merchants for further assistance.<br>

</details>

<details>

<summary>If a cart contains products with the same override available dates but different time slots, the cart will only display the available dates that share the same time slot.</summary>

Product A: Override rules: Available dates are on June 11, June 13, June 15 from 08:00 AM - 14:00 PM

Product B: Override rules: Available dates are on June 11, June 13, June 15 from 12:00 pM - 20:00 PM

The cart shows June 11, June 13, June 15 from 12:00 PM - 14:00 PM

<br>

</details>

<details>

<summary>When a cart includes products with override available dates and blackout dates, and the available dates do not overlap with the blackout dates, the cart will only show the available dates.</summary>

Product A: Override rules: Available dates are on June 11, June 13, June 15&#x20;

Product B: Override rules: Blackout dates are on June 16, June 19, June 20&#x20;

The cart shows June 11, June 13, June 15&#x20;

<br>

</details>

<details>

<summary>If a cart contains products with override available dates and blackout dates, and the available dates coincide with the blackout dates, the cart will not display a date picker.</summary>

Product A: Override rules: Available dates are on June 11, June 13, June 15&#x20;

Product B: Override rules: Blackout dates are on June 11, June 13, June 15&#x20;

The cart doesn't show a date picker. Instead, a notification will prompt customers to contact the merchants for further assistance.<br>

</details>

<details>

<summary>If a cart contains products with both override available dates and blackout dates, and there are dates that overlap between the two, the cart will only show the non-overlapping dates.</summary>

Product A: Override rules: Available dates are on June 11 - June 16&#x20;

Product B: Override rules: Blackout dates are on June 12 - June 14

The cart shows June 11, June 15, June 16

<br>

</details>

<details>

<summary>If a cart contains multiple products activated by different blackout dates, the cart will block all blackout dates, ensuring none of the blacked-out dates are available for selection.</summary>

Product A: Override rules: Blackout dates are on June 12 - June 14

Product B: Override rules: Blackout dates are on June 14 - June 16

The cart disables all blackout dates from June 12 to June 16

<br>

</details>

<details>

<summary>When a cart includes products with override rules for preparation days, available dates, and blackout dates, the cart will block the blackout dates and display the available dates.</summary>

Product A: Override rules: Prep 3, delivery range: 5. If customers place an order on June 06, the available dates are from June 09 to June 13

Product B: Override rules: Available dates are on June 11, June 12, June 13

Product C: Override rules: Blackout dates are on June 12, June 13

The cart shows June 11

<br>

</details>

<details>

<summary>If a cart contains products with override rules for preparation days, available dates, and blackout dates, and the blackout dates coincide with the available dates, the cart will not display a date picker.</summary>

Product A: Override rules: Prep 3, delivery range: 5. If customers place an order on June 06, the available dates are from June 09 to June 13

Product B: Override rules: Available dates are June 11, June 12, June 13

Product C: Override rules: Blackout dates are June 11, June 12, June 13

The cart doesn't show a date picker.  Instead, a notification will prompt customers to contact the merchants for further assistance.

<br>

</details>


# Product Override

## Product Override

Unless your business is a one-product store, you might sometimes need to activate different local delivery rules for different products.

By default, the umbrella rules you set for date and time will apply to what you define in **Product Availability**. However, you can always choose to define different rules for some specific products in **Product Override**

**E.g**. Your bakery only offers local delivery for cakes without ice cream on top and customers can pick between 2 days. You will apply a general rule for those collections. For some specialties that have ice cream, you can only deliver them on the same day because you don’t have the capacity to preserve them for longer. This is when you need to tailor the rules for the odd ones out.

##


# Set product-specific preparation time

## Set product-specific preparation time

**Step 1**: Go to the **Product Override** section and choose **Override preparation/delivery days**

**Step 2**: Choose the products you want to apply for the override preparation/delivery days rule

**Step 3**: Configure the delivery preparation time, delivery date range

**Preparation days**: the number of working days you need to get an order ready for shipment. Consider extra time if your product is not available.

**Delivery date range**: A date range available for customers to pick when to receive the order. Consider an acceptable date range to ensure that your product is ready for delivery and remains usable.

<figure><img src="/files/IbTsaQOpkmwnCvpOwUv7" alt=""><figcaption></figcaption></figure>


# Inventory Management (pending)

Inventory Management is an incredibly useful tool for merchants to manage their stock count, especially when you have 1 source of product supply and multiple points of sales.&#x20;

With inventory management, you can update your stock count once in Shopify admin, then split that number into multiple points of sales.&#x20;

Simply click Connect to Shopify and the stock count from Shopify will be synced to DingDoong.&#x20;

<figure><img src="/files/9kutosyqfUtI7F88Fm5s" alt=""><figcaption></figcaption></figure>

**Note**: Only the available stock will be synced as it is the true amount you can sell.&#x20;


# Warehouse selection (pending)

Depending on your business and your business model, you can select either you have only 1 or multiple sources of stock supply (we call it warehouses).&#x20;

The default selection is 1 warehouse, and you can choose the source location from the list of Shopify locations you set up.

<figure><img src="/files/J2eFH8UOT7ByVNGz19hO" alt=""><figcaption></figcaption></figure>

Alternatively, you can select that you have multiple warehouse, and decide which point of sales get their stock from which.&#x20;

Upon selecting "I have multple warehouses" option, you will be able to select which point of sales get stock from which location.&#x20;

<figure><img src="/files/7GRLrq0DTVMT6alBNVIF" alt=""><figcaption></figcaption></figure>

A Shopify location can distribute its stock to multiple points of sales (DingDoong locations).

The AVAILABLE stock of that product/variant will be updated on DingDoong.

The total stock count of points of sales mustn't be higher than the stock count in that Shopify location.


# Inventory Control (pending)

Having 1 Shopify location as the source location and multiple points of sales means you have to distribute stock count.&#x20;

### Stock allocation table

<figure><img src="/files/HxiiJ3h4LcKEzSMrLup5" alt=""><figcaption></figcaption></figure>

Stock allocation table or Inventory control table should have 6 columns: 5 visible and fixed columns and the last one hidden and changes per the location selected.&#x20;

The meaning of each columns are as followed:

* Product name: Product name.
* Variant: Variant of the product. Each row is a variant, and once hovered, you can see the picture of the product/variant.
* Quantity: The number of available stock for that variant. Note that this number is taken from Shopify. Example: Shopify location A has 100 available stock of that variant, the number in this column will be 100.&#x20;
* Distributed: the total number of stock of that variant which has been allocated to all locations, including the one being selected.
* Undistributed: (Quantity - Distributed), the number of stock left and haven't been allocated to any other locations.&#x20;
* Location's column: this is where the stock moving happens. You can see the number of stock which the warehouse can commit to that location. The default value is 0, and once hover over, you can see the edit icon, and edit the number using the text field. Any editing in this column will change the number in the Distributed and Undistributed column.&#x20;

{% hint style="info" %}
Due to the fact that stock count can change constantly, we have also provided a refresh button so you can update the latest stock count&#x20;
{% endhint %}


# Checkout block due to out-of-stock (pending)

<figure><img src="/files/ynTUEJj1pEpiNN2EwuPY" alt=""><figcaption></figcaption></figure>

Normally, we will check to see if the location selected can provide the stock necessary for the order. Even if only 1 variant of that item is out of stock, we will temporary disabled the check out button.&#x20;

Because only 1 fulfillment method can be chosen, the rules for checkout blocking are as followed.&#x20;

### Shipping

If every single item in the cart is available at any single location, checkout per usual.&#x20;

If 1 item in the cart cannot be fulfilled, an error message will be shown and checkout button will be temporarily disabled.&#x20;

### Delivery&#x20;

For delivery date, customers have to input their postal code/address before selecting date.&#x20;

If the postal code/address is valid, the location responsible for that order will be checked to see if it can fulfill the order adequately. If yes, proceed per usual. If not, an error message will be shown and customers can use a different postal code/address.&#x20;

### Pickup

Same as delivery, upon selecting pickup location, the app will check if the chosen location can sufficiently fulfill the entire order.&#x20;

If yes, proceed with checkout per usual. If not, an error message will be shown and the checkout button will be temporarily disabled. Customers can choose another location.&#x20;


# Sell regardless of stock count (Pending)

### Why selling regardless of stock count?

If you know that you can rotate your inventory much faster than you're selling, this feature can be useful.

If you don't want to miss out on new orders and know that you can commit more than you currently have, this feature can be useful.

If you simply want to allow selling regardless of stock count for all products without having to edit each and every products in Shopify admin, this feature can be incredibly useful.&#x20;

### What would happen if you don't sell regardless of stock count?

We will block date picking and checkout per usual!&#x20;

Normally, if there is 1 item in that cart that's out of stock at that specific location, we will disable date picking and check out and display an out-of-stock message.

The out-of-stock message for shipping, delivery and pickup are different by default, and include a variable {product\_name} which will display the specific product or products that are out of stock.&#x20;

### What will happen when you turn it on?

Once turned on, the app will always allow date picker and checkout for every product, regardless of location or stock count.&#x20;

The order's timing, along with the location will still be attached to the order and appear on order report.&#x20;


# Group Order

{% embed url="<https://www.youtube.com/watch?v=tS3UyZuiqng>" %}

## **What's Group Order?**

Group Order can be expressed in many different ways, but it's simple to grasp its meaning with four key points:

* A group order is a buying activity where a group of people joins a shared order link that they can use to place orders together
* Each person adds their own orders to a shared online cart from their own device at the same time
* They also get delivered together to the same location at the same time. Orders are individually packaged and labeled for easy distribution
* The owner pays for the full cart and splits the payment among the invitees later

<figure><img src="/files/iDjOP2sZboy6oTokXTUa" alt=""><figcaption></figcaption></figure>

Basically, the feature is a tool that allows people to do group ordering with ease. We do believe that this feature will be the future of e-commerce, because group ordering is not a new practice, especially in food delivery industry now. We do believe that people who do grocery or clothing shopping are doing it frequently as well. What's lacking is something to make the process more convenient.&#x20;

Group Order on DingDoong is here. Be easy to set up, user-friendly, and straightforward on the Shopify store, it is expected to be the unique feature that helps you beat your competition.&#x20;

Be ahead of the game now!

## What are the advantages of joining a group order?

From buyers' point of view:

Group Order is the best way to create an exceptional online shopping experience. Some prominent benefits buyers may get when they do group ordering with their friends:

* Make online shopping easier for both owner and invitees
* Save on shipping fees & purchase cost
* Connect more with their family, friends, and colleagues
* Get in touch directly with the store owner, not via the third party

[Learn more](https://www.omegatheme.com/blog/477-exceptional-online-shopping-experience-with-group-order-why-haven-t-you-tried-it-yet)

## What are the advantages of offering group order experience?&#x20;

From merchants' point of view:

Group Order is expected to be an unbeatable growth strategy that merchants shouldn't pass over. Some prominent benefits merchants may get when they offer group order experience for their customers:

* Increase customer experience&#x20;
* Increase total revenue & average order value&#x20;
* Expand customer base & appeal to more potential customers&#x20;
* Gain a competitive edge&#x20;
* Save on shipping costs & staff resources&#x20;
* No need to sign up with a third party for Group Order service, merchants have control of all purchasing processes from fulfillment to payment
* Get an opportunity for cross-border selling

[Learn more](https://www.omegatheme.com/blog/108-dingdoong-delivery-pickup/472-raise-e-commerce-standard-with-group-order-the-future-of-online-shopping)

## How to enable Group Order for an online store?

Get started with some simple steps:

1. [Enable Group Order](/group-order/set-up-group-order/enable-group-order)
2. [Customize The Widget](/group-order/set-up-group-order/customize-the-widget)
3. [Choose Promotions](/group-order/set-up-group-order/choose-promotions)
4. [Go to storefront and test](/group-order/set-up-group-order/test)
5. [Check Group Order report](/group-order/set-up-group-order/report)

Please check our [video tutorial](https://www.youtube.com/watch?v=HY4LoymM8go) to get a clear vision!


# Customers' flow

<figure><img src="/files/fON8vNviVyrBR9MBlCri" alt=""><figcaption></figcaption></figure>

Your customers get a friendly experience with simple steps:

&#x20;         **1. Create a group order**

A group order is created with a custom name, either at the beginning of shopping when a store is chosen or at check out. A link will be created to invite people. The one who created the group order is the owner of the cart.&#x20;

&#x20;        **2.** **Send invitations to friends**

The link is sent to the people whom the owner wishes to invite. Their friends enter their names and start shopping without login

&#x20;        **3. Add items to the cart**

Both the owner and their friends can add items to the cart. The owner can see who’s adding what and at what price.

&#x20;       **4. Review the cart**

Everyone finishes their shopping and finalizes their decisions. The group’s owner reviews the cart, decides which one they’re willing to pay for, and edits the final cart. He is the only person who has control of all the invitees’ orders

&#x20;       **5. Pick delivery date & time (optional)**

The host consults his invitees to make the final decision on their preferred delivery date and time.

&#x20;      **6. Payment**

The owner of the group pays for everything in the cart, either theirs or their friends'. Their friends pay the owner their due personally.&#x20;

&#x20;      **7. Shipment**

The cart is shipped to the owner’s chosen address.

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you are greatly appreciated!
{% endhint %}


# Set Up Group Order

Get started with some simple steps:

1. [Enable Group Order](/group-order/set-up-group-order/enable-group-order)
2. [Customize The Widget](/group-order/set-up-group-order/customize-the-widget)
3. [Choose Promotions](/group-order/set-up-group-order/choose-promotions)
4. [Go to storefront and test](/group-order/set-up-group-order/test)
5. [Check Group Order report](/group-order/set-up-group-order/report)

<figure><img src="/files/Bfp5mlsZG8qNikyrisz5" alt=""><figcaption></figcaption></figure>

Please check our [video tutorial](https://www.youtube.com/watch?v=HY4LoymM8go) to get a clear vision!

*Reach out to us via the live chat in-app or the email* [*contact@omegatheme.com*](mailto:contact@omegatheme.com) *if you stumble upon something hard to solve. Any messages from you guys are greatly appreciated!*


# Enable Group Order

Start off by hitting the enable button&#x20;

<figure><img src="/files/4y517K0E1WKv86SCWcWk" alt=""><figcaption></figcaption></figure>


# Customize The Widget

You can adjust the appearance of Group Order widget to visually fit better to your store. This including, but not limited to, changing colors, icon, and position of the widget.

<figure><img src="/files/dBdMRCoVwPs4cW7JE4iY" alt=""><figcaption></figcaption></figure>


# Choose Promotions

Group Order can be used to meet promotional requirements. Therefore, creating an attractive discounts & promos strategy is one of the best ways to motivate your customers to use Group Order. DingDoong doesn't directly help you create discounts, but you can do so in Shopify.

Make sure you have created [Discount Codes](https://www.youtube.com/watch?v=O2PUj41t5dQ) in[ Shopify](https://www.youtube.com/watch?v=O2PUj41t5dQ) first, then clicked on the **Show promotion for group order** checkbox before setting up discounts for the Group Order function.

{% hint style="success" %}
Only [Discount Codes](https://www.youtube.com/watch?v=O2PUj41t5dQ) are used for Group Order since Automatic Discounts cannot be synced to the app.
{% endhint %}

Follow the steps below, and you'll be on the right track:

**Step 1: Sync Shopify discounts to the app**

Hit the **Click to sync** button to give DingDoong permission to sync discounts from Shopify to the app

**Step 2: Choose Discounts & Promos you wish to apply for Group Order**

Hit the **Open** button to open the popup where all Shopify discounts are synced. Pick the ones you wish to use one by one

**Step 3: Enter a custom discount title**

Free to enter a discount title to your preference, try to make it appealing enough to your buyers

**Step 4: Pick a color for the discount appearance**

Free to pick a color to your preference, try to make it different between the discounts

The same goes for any additional discounts.&#x20;

<figure><img src="/files/sxSOimr1y0o7CwRYfgcO" alt=""><figcaption></figcaption></figure>


# Test

Don't forget to visit the storefront and test Group Order once again as [the customers' flow](/group-order/customers-flow) after activating it for your online business.

**Some steps to test Group Order:**

**Step 1**: Go to your online store

**Step 2**: Create a group order as an owner

**Step 3**: Copy the order link, paste it into different browsers, and do shopping as invitees

**Step 4**: Review the cart

**Step 5**: Pick a delivery/store pickup slot (optional, skip it if you don't enable delivery date or store pickup for your online store)

**Step 6**: Apply discounts and check out

Please check our [video demo](https://www.youtube.com/watch?v=1x5xgq6DxnY) to get a clear vision!

The [demo store](https://borcellebakery.myshopify.com/) would be much helpful, check it out! (*Password: 123*)

*Reach out to us via the live chat in-app or the email* [*contact@omegatheme.com*](mailto:contact@omegatheme.com) *if you stumble upon something hard to solve. Any messages from you guys are greatly appreciated!*


# Report

Don't overlook checking all of your group order details in the **Group Order Report** section

<figure><img src="/files/4rs6N4Ki2CZx1mn1rD5z" alt=""><figcaption></figcaption></figure>


# FAQs

<details>

<summary>When they do group ordering, can the shipment be shipped to different addresses?</summary>

Shopify only allows 1 shipping address at checkout, so the order can only be delivered to 1 address.

</details>

<details>

<summary>Can we pay for the order separately?</summary>

At the moment, there hasn’t a feature for separate payment for group ordering, but we’re working on it

</details>

<details>

<summary>Do the owner’s friends have to log in to shop?</summary>

Other people provided with the link can join the cart and shop without having to log in. However, if they want to start a cart of their own, they will have to log in.

</details>

<details>

<summary>Can the owner’s friends edit the cart?</summary>

If the friends haven’t confirmed their orders, they can still edit their personal carts. However, if they have confirmed their selections, only the cart owner can edit the cart.

</details>

<details>

<summary>When will the group order link expire?</summary>

The link would only expire if the owner of the cart cancel or the order is confirmed.

</details>

<details>

<summary>How many people can join a group order link?</summary>

Unlimited

</details>

<details>

<summary>How do I create &#x26; apply discounts to Group order function?</summary>

Group Order can be used to meet promotional requirements. Therefore, creating an appealing discounts & promos strategy is one of the best ways to motivate your customers to use Group Order. DingDoong doesn't directly help you create discounts, but you can do so in [Shopify](https://www.youtube.com/watch?v=O2PUj41t5dQ), then sync those discounts to the app, and pick the ones that you wish to apply. As a result, the chosen discounts will be shown for your customers to use. See our docs here for more details

</details>

<details>

<summary>Can I tailor the Group Order widget to fit my theme? </summary>

Absolutely, you can tailor each component of the Group Order widget, including its position, wording, and color. Easy to set up & Custom CSS included. Don't forget to contact us for any of your specific demands, our devs & technical support staff are always here to help.

</details>

<details>

<summary>Is Group Order the unique feature that is only offered by DingDoong?</summary>

Yes, we are happy to announce that DingDoong is the first app that allows customers to do group ordering with ease. Easy to set up, user-friendly, and straightforward on the Shopify store. Group order is expected to be the best option for those who want to beat their competition as it not only helps to increase Average Order Value (AOV) but also brings an exceptional online shopping experience. Get the app installed now and be ahead of the game!

</details>

<details>

<summary>Can I get support to learn more about Group Order and how to set it up? </summary>

Yes, of course, we are always happy to hear from you since it's a valuable chance for us to know more about our customers. We provide some necessary documents to help you dig more into Group Order function: [video](https://www.youtube.com/watch?v=HY4LoymM8go) & [docs](https://docs.dingdoong.io/group-order/group-order) tutorials,[ blog](https://www.omegatheme.com/blog/108-dingdoong-delivery-pickup), and [demo store ](https://borcellebakery.myshopify.com/)(password: **123**). Additionally, you can contact us directly via live chat 24/7 in-app or email at  [***contact@omegatheme.com***](mailto:contact@omegatheme.com) for a 1-1 demo or any of your queries. You can be confident that our devs and technical support staff are always there to help you at all times.

</details>

*Reach out to us via the email* [***contact@omegatheme.com***](mailto:contact@omegatheme.com) *if you stumble upon something hard to solv&#x65;**.** Any messages from you are greatly appreciated!*


# Order report

Stay organized and streamline your order management with ease! 🚀

## :thumbsup: Why use Order Report in DingDoong :date:?

Managing orders efficiently is crucial for any business offering local delivery, in-store pickup, or shipping. The **Order Report** in DingDoong helps merchants streamline their fulfillment process, track payment statuses, and ensure smooth order management—all in one place.

#### **Use Cases:**&#x20;

1. **Managing Daily Order Fulfillment**

* A bakery owner checks the **Order Report** each morning to see **which pickup and delivery orders need to be prepared.**
* The team updates order statuses once items are ready, ensuring a smooth fulfillment process.

2. **Tracking High-Value Orders**

* A furniture store manager **filters orders by transaction value to ensure premium deliveries** receive special handling.

3. &#x20;**Exporting Data for Business Analysis**

* A grocery store exports order **data weekly to analyze top-selling products** and adjust stock levels accordingly.

4. **Quickly Responding to Customer Inquiries**

* A support representative searches for an order when a customer asks about their expected pickup time and provides an instant update.

## :tada: Highlight features

### 1. Easy order tracking

* View all your orders in one place.
* See important details like order number, items, total amount, payment status, due date, fulfillment method, and order status.

<figure><img src="/files/pugQh2zwM6gPTRYmQXvn" alt=""><figcaption></figcaption></figure>

### 2. Order status updates

**Auto-Fulfillment Sync with Status Control** – Orders are automatically updated in Shopify based on their fulfillment status in DingDoong.

<figure><img src="/files/uXDT72ge673uCKB9oyfu" alt=""><figcaption></figcaption></figure>

### 3. Manage flexible status control

* Manage and customize order statuses, including:
  * Unfulfilled
  * Fulfilled
  * Ready for Pickup
  * Ready for Delivery
  * Ready for Dispatched
* To update status of your orders, please select **"Update status"**

<figure><img src="/files/DZRD7iYp5PfkNohlM9jg" alt=""><figcaption></figcaption></figure>

Then, choose which state you want to update for your order

<figure><img src="/files/dQafOsuRF5GlTTJVkYkb" alt=""><figcaption></figcaption></figure>

### 4. Quick search & filter

* **Filter orders** by Due Date, Fulfillment Method, Location, and Status to quickly find relevant orders.
* Available filter options:
  * **Due Date**: Today, Tomorrow, No Date, or a Custom Date Range.

<figure><img src="/files/03NdR1DPffAX3h3LkDuj" alt=""><figcaption></figcaption></figure>

* **Fulfillment Method**: Store Pickup, Local Delivery, or Shipping.

<figure><img src="/files/Bm1BvBmGlcOWYjW1b5FB" alt=""><figcaption></figcaption></figure>

* **Location:** The location you have set up in our app

<figure><img src="/files/n3xmW2jF9l3LosIHMxVI" alt=""><figcaption></figcaption></figure>

* **Status**: Unfulfilled, Fulfilled, Ready for Pickup, Ready for Delivery, Ready for Dispatched.

<figure><img src="/files/Mwvi4StiidYz0Im3eaHq" alt=""><figcaption></figcaption></figure>

* Combine multiple filters for more refined results.

<figure><img src="/files/CkHeH4lTxcv8Enavl6Ho" alt=""><figcaption></figcaption></figure>

### 5. Product summary export

To export product summary for preparing orders, choose orders you want to summarize and **"Export to CSV"**

<figure><img src="/files/ymbphAvljOWSzxa02wCN" alt=""><figcaption></figcaption></figure>

* View a breakdown of all products that need to be prepared. See sample to view

{% file src="/files/drOChD2exvmSlrSM75oo" %}

### 6.  Bulk order editing

* Edit multiple orders at once to save time.
* Update order statuses, fulfillment details, and other key information in bulk.

<figure><img src="/files/aK5JOpPmXwpt3EuVWkBj" alt=""><figcaption></figcaption></figure>

### 7. Export reports

* Export order details for better analysis and record-keeping.
* Choose between exporting:
  * **Current page orders** – Export only the orders visible on the current page.
  * **All orders** – Export the entire order report across multiple pages.

<figure><img src="/files/fOt6E1NGlag0J3VpmvyU" alt=""><figcaption></figcaption></figure>

* Exported reports are available in CSV format for easy integration with spreadsheets or other analytics tools.

{% hint style="success" %}

#### **Customize Your Order Export – Your Way!**

If you want to export your order report in the way you need, [**Share with us**](https://go.crisp.chat/chat/embed/?website_id=a4bdf13a-e64f-4660-9d3a-b282560b6427) and we will customize for you :tada:&#x20;
{% endhint %}

<mark style="color:green;background-color:red;">Let's open Order Report and manage your orders</mark> :clap:


# Order Report

This tab is where you stay on top of your delivery/store pickup orders, so you'll never miss a single order when it's due. Great insights to manage your operation.

You may see the report in either a calendar or a list format, depending on your preference. Of course, seeing it in both formats is recommended for a thorough order capture.

{% hint style="success" %}
You may examine the orders in greater detail in the list format, including the order title, **delivery date**, **delivery time**, customer, the order status, and delivery method. You have a lot of options, such as sorting orders by method or selecting a certain day or a range of days to view.
{% endhint %}

![](/files/B36iL44lKBAAQOcHnRTN)

{% hint style="success" %}
If you want to examine the orders in an overview and know how many orders by each method there are every day, the calendar format is best suited for you.
{% endhint %}

![](/files/1hIgTgc95XGkeEcGBp7c)

Click the color box to hide orders in the method you don't wish to view

![](/files/FxwbLcsFHpOlXNqHTXV0)

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you are greatly appreciated!
{% endhint %}


# Export Order

Many merchants crack their brains to figure out the way to modify their order requests to make order management more convenient and time-consuming.&#x20;

Understand our merchant's pain point, DingDoong has updated a new change, which facilitates merchants to **download all their orders information** in order to easily filter and handle them.

**Step 1**: Click the "**Export Data**" button and enter your **email address** to receive the file export

The file is sent via your email. Make sure to pick the time your orders available to export

![](/files/VnYqRTjefSAeV13N9Xs5)

**Step 2**: **Check your email** and **download the file** to your computer or mobile device, open and make any changes you want.&#x20;

The file you download has a default template. Check it out below!

The file is named “*order\_report\_created date range\_dingdoong*”&#x20;

(Example: order\_report\_2022-06-01-2022-06-30\_dingdoong)

{% file src="/files/InQMkcLnrqPk6FvSG3ij" %}

{% hint style="success" %}
If you get a large number of orders split among several files. The exported file is given in Zip format. To view all of your excel files, just unzip the file
{% endhint %}

**A notable feature** must be considered. In addition to the basic order information fields provided in the Order report tab, the app also **links with Shopify orders** to get further information. You just need one default file to receive all order information from *OrderNo, Product Name, Product SKU, Shipping name, Shipping Phone*,.... to *Order status, Payment method, and Delivery date*.

Filter required information as you see fit

![](/files/WX9wren3QjXLl2w8oUXA)

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you are greatly appreciated!
{% endhint %}


# Sync Orders To Google Calendar

Sync Orders To Google Calendar, this feature will help you:

* **Automatically add** the order delivery date and time to your Google Calendar&#x20;
* Save your time to get all information just in one place, **you don't have to log in Shopify admin** many times just to check your order information&#x20;
* Give you a **bird's-eye view of your entire schedule**, you can manage your orders and your own personal activities at the same time, and never miss any single order or shipment deadline
* Check & get your order delivery date notifications directly in your **Google calendar app on your mobile device**

Follow these steps to get the most out of the feature:

**Step 1**: Connect the app with your Google account

![](/files/4om4AcKSHC7QURo70hjQ)

**Step 2**: Pick the Google account you want to connect and allow our app to access it

![](/files/1uc5zCQDhW1qrDqIabQS) ![](/files/XCizYYs08FJoBz2CdvaS)

**Step 3**: The Google account connected with the app would appear as seen in the screenshot below

{% hint style="success" %}
Switch to another account by disconnecting the old and selecting the new
{% endhint %}

![](/files/37sNksa1kR9RYcjMTx3u)

**Step 4**: Click "Go to your calendar" to direct to your Google calendar site

{% hint style="success" %}
The order delivery date is automatically updated in Google Calendar events. The order title is in the default format "Number order-Customer name:\_"
{% endhint %}

![](/files/teJEmhYl8PSsl5ZvjWIU)

{% hint style="success" %}
Click **the order title to open the order note popup** where you may get some basic order information like delivery date\&time, store pickup address,...&#x20;
{% endhint %}

![](/files/R3rqMtrB5qALHTczZvdU)

{% hint style="success" %}
Click **the pen symbol at the order note popup** to make any changes to your order note as you wish
{% endhint %}

![](/files/s5DzL2SSfiUvmTOYxgNk)

{% hint style="success" %}
Check & get your order delivery date notifications directly in your **Google Calendar app on your mobile device**
{% endhint %}

![](/files/8ueqqtEPEXl4RAe7LovX) ![](/files/nzBax9R3nrYQlyHq7teL)

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you stumble upon something hard to solv&#x65;**.** Any messages from you are greatly appreciated!
{% endhint %}


# FAQs

<details>

<summary>What is the purpose of the Custom CSS in the Delivery Date tab?</summary>

Custom CSS is used for adding some custom fields or themes for the date & time picker display at your storefront, apart from the certain changes supported by DingDoong.

</details>

<details>

<summary>What happens if my customers add 2 products to the cart, one only available for delivery and the other only for store pickup?</summary>

DingDoong are so regretful to inform that the case is currently not supported by our app, hence the date\&time picker would be hidden on the cart page until buyers pick the products activated by the same rules.&#x20;

We do this to minimize merchant losses if they are unable to meet the conflicting requests in the event that buyers pick either delivery or pickup method.

:point\_right:**Other scenarios should be taken into consideration:**

* Customers add product A, product B in the same cart. Product A is enabled by Delivery rules, Product B has no rules applied on it. DingDoong would display Delivery date & time at the storefront on the cart page for customers to pick.
* Customers add product A, product B in the same cart. Product A is enabled by Store Pickup rules, Product B has no rules applied on it. DingDoong wouldn't display any methods for customers to pick.

</details>

<details>

<summary>What timezone will my date picker operate in? Where to set up?</summary>

DingDoong allows merchants to customize their timezone in the onboarding section or the   [How to create a test theme?](/how-to-create-a-test-theme)tab.

All the calendars shown at your storefront & date-time in the app will adhere to this timezone.&#x20;

</details>

<details>

<summary>Will the app disable checkout until a date is selected?</summary>

It's entirely up to you :relaxed:

If you want to activate the rule, put a tick in the box "*Require the delivery date before checkout*" in the [Broken mention](broken://pages/B5cuwRebh0Maf1LQGHlt)tab to set it up.

</details>

<details>

<summary>How many store pickup locations can I add?</summary>

You can add an unlimited number of pickup locations.

</details>

<details>

<summary>Is the order report showing orders by delivery/pickup date or order date?</summary>

You may keep track of your delivery/store pickup orders on the[Order Report](/order-report/order-report-1) tab.

You may examine the orders in greater detail in the list format, including the order number, **delivery/pickup date, delivery/pickup time**, buyer's name, and the order status.&#x20;

You may examine the orders in the calendar format to get an overview. Both display formats are suggested for a complete order capture.

</details>

<details>

<summary>Does the app support splitting the order?</summary>

Split order are currently not supported in the May 2022 version.

</details>

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you have any unresolved question&#x73;**.** We'll get back to you at the soonest time!
{% endhint %}


# Scheduled Delivery: How to let customers choose their preferred delivery date and time

<figure><img src="/files/ItMS4Y9JtGDUPmFFKa0a" alt=""><figcaption></figcaption></figure>

This article will address all of your inquiries on the scheduled delivery and simple steps to set it up in Shopify stores

You’ll grab:

* What the scheduled delivery is and how to set it up basically
* Why you should make it part of your delivery offer
* How to offer scheduled delivery with DingDoong app

If you are finding an ideal solution to power your business, let’s enjoy the article.

### What Scheduled Delivery is and How to set it up&#x20;

Scheduled delivery is a type of fulfillment that gives buyers more flexibility in deciding when their orders are received.

It’s easy to understand that you add a date picker widget on your Shopify store, specifically on the product page or cart page.

After picking products, the buyer would click to choose their preferred delivery date and time from the list of available slots offered by the store owner.

It is highly recommended that they finish their delivery date selection step before checking out. Merchants have the option of making this step become mandatory or optional based on their settings.

<figure><img src="/files/aonrjCKyGRDDTig0w9uz" alt=""><figcaption></figcaption></figure>

Install [the Shopify app](https://apps.shopify.com/delivery-date-omega?utm_source=dingdoongdoc) to enable your date picker on your product page or cart page

**Scheduled delivery is the golden solution for both merchants and their customers**

* This type of delivery offer plays a vital role in increasing online shoppers’ purchasing experience. They no longer have to wait all day just to receive an order that will arrive in less than a minute. Instead of that, they can put their focus on organizing their other daily activities.
* To merchants, scheduled delivery is the ideal option to help them develop and optimize their business operations. They fully have the right to offer date& time slots available for delivery, manage their inventory or supply chain effectively, and never be concerned about overcommitting or having rotten stock

### Why should you offer Scheduled Delivery?

<figure><img src="/files/zI82GOAvAwIojHkGawaf" alt=""><figcaption></figcaption></figure>

#### **Improve customer experience**

Offer local delivery with a calendar right on the store brings buyers great pleasure.

They no longer need to spend an entire day waiting to receive the order, just to arrange a little window of time to get the order on schedule. Therefore, they can put their focus on their other daily activities without worrying about missing the order.&#x20;

*Imagine how relieved you would be to not be bothered by any calls for delivery when you are having an important meeting or traveling away from home.*

This makes online shoppers’ experiences less stressful because they have a delivery window in mind and prepare to receive their orders when the driver is supposed to knock on their door.

#### **Manage the supply chain & inventory effectively**

Scheduled delivery allows retailers to better manage their supply chains and inventories.

They can determine the lead time for each type of good and provide a reasonable delivery date range that is lengthy enough for fulfillment but still allows the products to be usable.

*Assume you run a bakery; you may completely base the date and time on which the customer chooses to begin preparing it. Alternatively, if you make several cakes before an order is placed, you will run the danger of no one buying them, and be forced to dispose of these cakes since they are unable to be kept fresh over time.*

**Some add-on features are offered**

* **Set cut-off time**

  This enables store owners to stop dispatching orders in case a buyer submits an order at a time when they don't have enough time to prepare goods
* **Limit order per delivery day**

  This enables store owners to limit order requests that they are able to fulfill

[The DingDoong: Delivery+ Pickup app](https://apps.shopify.com/delivery-date-omega?surface_detail=article_id_458) may be an ideal option for you. Date picker widget, delivery\&storepickup rule customization, and order report are what you find out. And, best of all, you can use this app for free indefinitely.

#### **Plan better delivery schedules**

You are free to select the set delivery day that best suits your needs. You sell cakes and can deliver them only on Fridays and Saturdays, spending the other days gathering orders and preparing.

Or, provided that you sell salad and ice cream and offer same-day delivery, but you are unable to prepare all ingredients for all goods, so you can only activate delivery on Wednesday for salad and Friday for ice cream.

It's simple to set up with a few basic steps[.](https://apps.shopify.com/delivery-date-omega?surface_detail=article_id_458)

#### **Eliminate operation costs**

Determine the precise moment the buyer is able to receive the purchase so that drivers do not have to deliver it many times, resulting in a lower return rate. Merchants save time and money by not having to handle return orders.

Orders with the same delivery route and time range can be delivered at the same time. As a result, retailers may reduce the number of deliveries and vehicles they must rent.

#### **Make fulfillment easily**

Retailers are free from calls or disruption. They have time to stay focused on improving the other important component of their business.

### Who Should Offer Scheduled Delivery?

Scheduled delivery is a feasible choice for any sort of business since it enhances the customer experience.

However, it is more effective for certain businesses than others.

*If you sell items that have to be handled with special care, as the case with pharmacy delivery, then it makes sense to know when you have to fulfill orders.*

*It also benefits you if you sell fresh products: food, flowers, or groceries which are unable to kept fresh over time.*

### How can you offer scheduled delivery?

[DingDoong](https://apps.shopify.com/delivery-date-omega?surface_detail=article_id_458) may be a good option for you right now. This app is totally free to install!

**What the app can do for you?**

* **Increase conversion rate**

  Allow buyers to pick delivery date& time, tailor the date picker display to be aligned with your theme
* **Set up Delivery\&Pickup rules**

  Customize rules by-products, working days, locations
* **Manage order effortlessly**

  Calendar in-app, never miss a single order or shipment deadline

The app integrates well with Shopify POS, all Shopify themes, drawer cart, or Ajax cart

Consult the app document [here](https://docs.dingdoong.io/)

Contact us via email ***<contact@omegatheme.com>*** for a demo meeting 1-1

### What are you waiting for?

Do you want to allow your customers to choose their date and time of delivery? The[ marvelous tool](https://apps.shopify.com/delivery-date-omega?surface_detail=article_id_458) can help you in every universe.

Don’t forget the app is totally free. Grab it now!

All the best to you

Love


# How to restrict delivery areas for Shopify stores?

<figure><img src="/files/6RIrRnK9nmKR0Dm2LN8A" alt=""><figcaption></figcaption></figure>

This article will show you how to change Shipping settings in Shopify and use a Shopify app to limit locations to which deliveries are permitted.

You'll grab:

1. Local delivery: A shipping strategy for small business owners
2. Why you should restrict delivery areas for local delivery service
3. How to restrict delivery areas by changing Shipping settings in Shopify
4. How to restrict delivery areas by using a Shopify app

If you are finding an ideal solution to power your business, let’s enjoy the article.

### Local delivery: A shipping strategy for small business owners

The global pandemic Covid 19 has changed consumer buying habits as well as small business owners’ shipping strategies. According to [Shopify’s consumer trends data](https://www.shopify.com/blog/consumer-trends), it’s easy to witness an *increase in online shopping, an appetite for virtual experiences, more adoption of local pickup and delivery methods, and widespread support for small, independent businesses.*

Shipping delays and unpredictable shipping costs during the pandemic period make the customer experience worse than ever. Therefore, many buyers find out local businesses for their order delivery. It’s also a way for people to **support their neighborhood businesses** and maintain their local economy. They desire community more than ever due to the terrible physical distance they suffer throughout the epidemic.

More and more brick-and-mortar businesses and online retailers are switching to a new shipping strategy to **generate more sales and foster sustained growth**. They connect with customers nearby to build loyal customers and attract new ones. They crave a place for themselves within their community. [Data from Shopify](https://news.shopify.com/deals-deliveries-and-demand-shopifys-latest-insights-show-strong-shopper-interest-and-spend-this-black-fridaycyber-monday) indicates that when merchants provide convenient ordering choices like local pickup and local delivery, online buyers spend 23 percent more and have a 25 percent larger cart size, and the conversion rate for online customers who choose local pickup or local delivery instead of shipping at checkout was higher by 13% and 19%, respectively.&#x20;

The adoption of local delivery has been accelerated by COVID-19, but it is also anticipated to become **an e-commerce trend in the future** when online retailers can handle delivery independently, have better control over the delivery process, optimize the delivery route, and control shipping costs without relying on shipping carriers.&#x20;

<figure><img src="/files/P18OrM54yilY3Phko4Es" alt=""><figcaption></figcaption></figure>

### Why you should restrict delivery areas

The most crucial decision you must make before enabling local delivery for your Shopify store is how you will handle logistics for local deliveries, including **where will you deliver from and How far will you travel to deliver orders.**&#x20;

Limiting the delivery location helps you **avoid being overloaded** when there is not enough staff to deliver goods to multiple locations. It also helps you focus on the delivery locations that provide you with the greatest economic benefits such as saving time and shipping costs and being suitable for your products and business strategy.

Additionally, limiting the places that are not allowed for local delivery **makes fulfillment easier than ever**. You won't have to spend as much time handling invalid deliveries or calling customers to cancel orders, which will negatively affect their experience.

Therefore, it is crucial to verify that the customer's area is qualified for delivery before he completes the purchase confirmation process.

### Restrict delivery areas by changing the shipping settings in Shopify

This method is **only accessible to Shopify Plus and customers using Shop Pay** as their checkout option. If the customer pays using Apple Pay, Google Pay, Amazon Pay, or PayPal, then the local delivery option isn't available.

Follow these steps to set up local delivery and limit delivery areas for your online store:

1. From your Shopify admin, go to **Settings > Shipping and delivery**.
2. In the **Local delivery** section, click **Manage** next to the location where you want to offer local delivery. If you have several locations, then click **Show more** to display all your locations
3. Select **This location offers local delivery**

&#x20; 4\. In the **Delivery area** section, use one of the following methods to set a delivery area:

* **Set a delivery radius**: Select a unit of measurement and enter the maximum distance between your delivery location and where you want to deliver to. The distance must be less than 160 kilometers or 100 miles. Choose whether to enable **Include neighboring states or regions**

<figure><img src="/files/hlJOsXqfBwoTK1Gjbdh8" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/xyguFFSjNHhV7Zs48bG0" alt=""><figcaption></figcaption></figure>

* **Use postal codes**: Enter a list of postal codes (up to a maximum of 3,000 characters) that you want to deliver to, separated by a comma and a space. To include a group of postal codes, add either an asterisk or a space after the initial characters to indicate a range of postal codes.

<figure><img src="/files/9kbDxGg4kX2Y1Hq7Cbg6" alt=""><figcaption></figcaption></figure>

&#x20;     &#x35;**. Examples:**

* `M5V1E3, M5V1K4, M5V3N5, M5V2N3`
* `97392, 97306, 97325, 97352`
* `M5V*` and `M5V`(note the space character) include all postal codes from `M5V1A1` to `M5V9Z9`.
* `9732*` and `9732`(note the space character) include all postal codes from `97320`to`97329`

Follow the [Shopify guideline](https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/local-methods/local-delivery) to keep your setup on the right track

### Restrict delivery areas by using a Shopify app

Even though it only takes a few steps, Shopify's delivery area restriction option can't provide you with the level of customization you want. Especially, you can’t check whether your customer’s area is eligible for delivery or not right on the product page and cart page. It will not be a pleasant experience if they have spent a significant amount of time selecting products and are almost through with their purchase confirmation when they discover that their locations are not permitted to deliver.&#x20;

Additionally, if you are using the basic Shopify plan, you must pay a significant amount of money to access this function because it is only applicable for Shopify Plus and is available with Shop Pay.&#x20;

As a result, **adopting a Shopify app is a worthwhile alternative**. Businesses looking for a full solution for their local delivery in general and delivery validation in particular on a tight budget should strongly consider [DingDoong: Delivery + Pickup](https://apps.shopify.com/delivery-date-omega?surface_detail=article_id_459).

<figure><img src="/files/xh0EddVg2Korl75g2kAk" alt=""><figcaption></figcaption></figure>

Used directly in Shopify admin, the app allows merchants to **check a customer’s delivery eligibility directly on the product page and cart page**. If the buyer’s zip code or address is available for delivery, they are proceeded to check out and vice versa.

The app provides merchants with **four methods to limit the locations** where deliveries are permitted:

1. [Exact postal/zip code matching](https://docs.dingdoong.io/local-delivery/set-up-delivery-conditions-distance-validation/exact-postal-code-matching)
2. [Partial postal/zip code matching](https://docs.dingdoong.io/local-delivery/set-up-delivery-conditions-distance-validation/partial-postal-code-matching)
3. [Maximum radius](https://docs.dingdoong.io/local-delivery/set-up-delivery-conditions-distance-validation/maximum-radius)
4. [Maximum driving distance](https://docs.dingdoong.io/local-delivery/set-up-delivery-conditions-distance-validation/maximum-radius)

You can easily determine which **zip codes or addresses are available for delivery** on your back end. The customer enters their zip code or address into the storefront widget. If his zipcode or address matches your settings, he is able to proceed further and vice versa

[Click here](https://apps.omegatheme.com/shopify/dingdoong/server.php?forceRedirect=0\&isAdmin=true\&shop=delivery-date-omega.myshopify.com\&hmac=34f04a49a9dcfc734af2fe01e077f9d79d32349c08a6f59286109e0b7da472de) for an interactive demo in-app

[Click here](https://apps.shopify.com/delivery-date-omega?surface_detail=article_id_459) to install the app

In addition, the app can assist merchants in **setting up a date picker at the storefront** and enable buyers to choose their preferred time of delivery. They also configure their different **cut-off time** for individual days and **limit orders** per day or time slot to make sure customer satisfaction and avoid overcommitting

The app also includes **a built-in calendar** as well, making it simple to handle all order requests and monitor shipping deadlines. They are allowed to manage and get order notifications on mobile by syncing data to their personal **Google Calendar,** or **exporting all order data** in an excel file to effortlessly filter and sort them out

A complete and powerful **local delivery and store pickup solution** for Shopify stores with no loading speed effect. [Get it now!](https://apps.shopify.com/delivery-date-omega?surface_detail=article_id_459)

Try the app for free right now!


# Group order: Rolling out for all Shopify stores in the coming time

<figure><img src="https://www.omegatheme.com/images/BLOG-KATHY/How-to-let-customer-to-choose-11.png" alt=""><figcaption></figcaption></figure>

If you're looking for a solution to encourage purchases on your Shopify stores without having to join third parties and pay them commissions, this article is what you need.

This article will address all of your inquiries on **Group order** and the way to enable this function for your **Shopify stores for free**

You’ll grab:

1. What’s Group order?
2. What’s Group order used for?
3. What are the benefits of joining a group order?
4. DingDoong offers the group order function for all Shopify stores for free
5. How does DingDoong’s group order function work?

Enjoy the article to empower your business now!

> ### What's a group order?

There are several definitions of group order:<br>

A group order is considered as "where everyone joins a shared cart using a link  Everyone in the order can see where their orders are with joint tracking, and orders are individually packaged for easy order distribution" by **Uber Eats**.&#x20;

According to **Panerabread**, Group ordering is "an enhancement that provides you (the host) with a sharable link, allowing your associates (invitees) to add their menu items to a single order that you'll pay for at checkout".&#x20;

Sharing the same idea, **DoorDash** agrees that "A group order allows multiple people to add their individual items into a collective order cart at the same time" and **Cafe24** states that “Group buying is an online shopping practice where several buyers band together and purchase a specific product in bulk for lower prices per person”

To **Deliver Kpop**, an agency that offers buying & shipping Korean products services, Group order has been narrowed down to "a merch-buying activity where fans add their personal orders to a shared online cart or basket at the same time."

<figure><img src="https://www.omegatheme.com/images/BLOG-KATHY/whats-definition-2.png" alt=""><figcaption></figcaption></figure>

Although Group order is defined in different ways, they all have something in common.  It's simple to grasp group order meaning with four key points:

* A group order is a buying activity where a group of people join a shared order link that they can use to place orders together
* Each person adds their own orders to a shared online cart from their own device at the same time
* They also get delivered together to the same location at the same time. Orders are individually packaged and labeled for easy distribution
* The owner pays for the full cart and splits the payment among the invitees later

> ### What's a group order used for?

Group ordering can be used for different purposes:

### Group shopping

There are numerous reasons why group shopping can be effective in some contexts. It's shopping for office supplies, family groceries, or niche items. People staying in a shared living space, digital spaces (like niche or hobby groups and forums) or a group reunion benefit greatly from the buying habit because they can order on their own and ensure they get exactly what they want (pick their favorites or leave their special customization for the store). The host also makes online shopping for the team easier by not having to chase anyone down for their order. Another reason why group shopping is useful is the store’s total cart promotion, which encourages a higher cart total, so people may invite their friends to join for the purpose of the promotion.

### Overseas shopping

Overseas shopping is incrementally popular, especially in developing countries such as Vietnam, Thailand, Indonesia, India, and even in developed countries as well, such as Korea. The sole purpose of a collective order for overseas goods is to save on shipping costs. International shipments are expensive, so why not put a big order together to make the shipping fee worthwhile? Better yet, this fee can also be split among people, making it even cheaper.

### Food ordering

Group eating is a common practice in the workplace, at a party, or at a family or friend reunion. The real struggle begins when the host has to order for a group of people and food choices that do not match. Group ordering simplifies how people organize team meals by letting teammates select their own dishes made to their specific tastes. That saves his time and ensures their satisfaction. It also helps to save on delivery fees by combining many meals into a single delivery and reduce meal costs by utilizing online store discounts.

> ### What are the benefits of joining a group order?

### Making online shopping easier

#### **To the host**

Group ordering is the most convenient method to place an order online with the family or the whole office. The host never has to chase anyone down for their order ever again. It's also a simple way to enjoy a group meal with all friends without having to know what they want to eat.

The host has full control over the orders of the invitees. It's unnecessary for him to keep track of all people's orders and worry about missing someone who hasn't ordered yet. He also doesn't have to remember everyone's order decisions or rack his brain to divide money on the total bill. He can easily log in and see who ordered and who didn’t. He can manage the number of people ordering as well as the amount each person spends on that shared cart.

Group ordering facilitates the host to satisfy even the pickiest. Put yourself in the shoes of the host. Do you remember when you’d order food for your team and several of them would complain? They either didn’t like the food you provided, or it didn’t meet their dietary needs. With group order, those problems become a thing of the past. By allowing everyone on your team to order their own individual meal, you ensure they get exactly what they want.

In addition, the host doesn't have to guess how much food to serve because the invitee orders the exact amount of food they need for each meal, which helps to cut food waste and reduce the risk of overspending.

#### **To the invitees**

Group ordering makes online shopping for a team easier than ever and saves a lot of time. People don't have to gather around a shared phone and choose their items in turn. Instead, everyone can customize their orders at the same time from their own phones.

Not only do invitees get to order their favorites, but they can also leave notes for stores regarding their orders. This means they can request special customizations (a photo book using their own photographs, layout, typeface, colors, phrases, and wording) or let the restaurant know of any of their dietary preferences (any allergies, or whether coriander, tomato,... is allowed or not).

Many people are not familiar with online shopping, payment, and shipping processes. Therefore, they choose to join a group order where the group order managers will do the difficult work of buying and shipping for them. All they need to do is to add their favorites to the shared cart and wait for the order to arrive.

### Saving on fees

There are extra fees and charges for handling and delivery of individual items, people find the most efficient, less expensive way of purchasing, they thought of doing group orders.&#x20;

Firstly, everyone has to share the shipping fee, so it is cheaper compared to when people are purchasing an item alone. Since orders are placed together, people only pay one delivery fee instead of multiple fees for each individual order.

Secondly, group ordering can cut down on purchase price as the purchase is made in bulk. Bulk buying may also be subjected to discounts and promos depending on the online store. So, that’s an additional reduced cost.

Thirdly, not to mention, there is no minimum spending required. Some online stores just support delivery for orders with a certain cart value. Therefore, buyers are unable to get delivered if they don't reach the minimum cart value or they have to pay a high fee for the service or delivery.

<figure><img src="https://www.omegatheme.com/images/BLOG-KATHY/li-ch-ca-group-order.png" alt=""><figcaption></figcaption></figure>

### Bring people closer together

Group ordering facilitates connection among teammates, increases employee productivity, and builds a stronger team culture. Instead of placing individual orders, people can enjoy ordering and getting the same delivery with their team while still making their own selections and having their items individually grabbed and labeled.

### Bring huge advantages to merchants

Group buying practice creates a mutually beneficial agreement for all parties involved. Businesses that let customers order in groups from their online store benefit immensely from this:

#### **Encourage orders on their website**

Allowing a group of people to place an order in a shared cart gives merchants access to more potential customers rather to having them all make orders separately. The invitees are likely to come back and make a purchase on their own or with another group. Therefore, online sellers may more and more broaden your potential customer base and enable many people to know about your brand and products.

As mentioned above, many people turn to group order as a way to cut their shipping or purchase costs. As a result, by offering custom discounts and promos, online sellers are driving more sales volume to their businesses. For example, if you offer a 20% discount on total cart value for orders over $70, people who order individually will fall short of the required amount, so they may invite their friends/ family/ colleagues to join a group order to be eligible to apply that promotion. Therefore it's clear that for the same marketing cost, merchants are earning more in a single transaction

#### **Increase customer experience**

With the amazing advantages already discussed, it's easy to see that group buying brings customers a great shopping experience: making shopping online easier, saving on fees, and facilitating connection among teammates. As a result, shoppers have no reason to abandon their carts, which helps merchants increase the conversion rate and lower the abandoned cart rate.

#### **Reengage customers to connect with their friends, family and colleagues**

People had to suffer a long time of terrible physical distance throughout the Covid 19 epidemic, so they desire community and connection with family, friends, and colleagues more than ever. Group buying is an effective way to bring people closer together. Many local businesses consider connecting people as one of their missions. For example, Sarah Barron, Chief Marketing Officer at Domino’s stated that “As the nation recovers from the pandemic, we wanted to encourage families and friends to reconnect and enjoy a Domino’s together! What better way to get people’s attention than to yodel it from the rooftops”

#### **Save on delivery costs and staff resources**

Online sellers can save their time and staff resources by handling just one bulk order rather than several individual ones. They may reduce the number of deliveries and vehicles they must rent and avoid being overburdened if there aren't enough staff members to handle many deliveries.

&#x20;***>>> Group order may be a necessary part of people’s lives now, and more and more stores are finding a way to offer group buying experience for their customers. Dig more into it or you will miss out on a lot of things!***

> ### DingDoong offers the group order function for all Shopify stores for free

It is clear that group order brings great benefits to merchants, but the question raised is "How Shopify merchants can enable this function for their online stores?"

Although many third parties offer group order feature, there are some limitations. Merchants don't have their own playground, they must register as online booths on other apps/websites. They must follow certain rules and split commissions on each order placed for their agency.  All order processing and delivery are both under the control of a third party. Furthermore, group order feature is only available in a few categories. Most third-party providers only provide food ordering, leaving other businesses with little choice except to rack their brains for a solution.

Understanding the specific problems that most merchants are facing, [DingDoong](https://apps.shopify.com/delivery-date-omega?surface_detail=article_id_468) has brainstormed and tried to fill the gaps between the app and the users by releasing a Group order feature which allows merchants to offer their customers a group buying experience [for free](https://apps.shopify.com/delivery-date-omega?surface_detail=article_id_468)

<figure><img src="https://www.omegatheme.com/images/BLOG-KATHY/Group-5206-2.png" alt=""><figcaption></figcaption></figure>

All businesses may apply group order function regardless of their category.  They have their own control over order processing, delivery and payment. They have their own playground and don’t have to share commissions with anyone. A fully customizable widget with no loading speed effect, DingDoong ensures a rewarding & hassle-free experience for all of our customers

Aside from the amazing feature of Group Order, DingDoong is a complete and top-notch tool supporting all local businesses. Let's discover what DingDoong can help you out:

* Setting different date & time slots for delivery/ pickup&#x20;
* Check customers' delivery eligibility
* Limit the number of deliveries per day or time slot
* Manage orders effectively, never miss a single order or shipment deadline

&#x20;**>>>**  ***Visit*** [***DingDoong***](https://apps.shopify.com/delivery-date-omega?surface_detail=article_id_468) ***on the Shopify store now to discover how amazing the app can level up your revenue!***

> ### How does DingDoong’s group order function work?

To maintain its fast original loading speed, DingDoong app initially preserves the basic flow of group order function the same as others. However, we are all ears to our customers and tailor it accordingly and are about to release a new version of group order with advanced features down the road. Rest assured that we are keeping our products updated day by day to bring our beloved customers a worthwhile experience.  We sync all Shopify promos and discounts to the app so buyers can easily see all of merchants' deals & offers and pick the most suitable for them.

The flow is easy for merchants to set up and for customers to enjoy, check the chart below to get a deeper insight into it:

<figure><img src="https://www.omegatheme.com/images/BLOG-KATHY/Frame-5027-1.png" alt=""><figcaption></figcaption></figure>

* **Create a group order**: A group order is created with a custom name, either at the beginning of shopping when a store is chosen or at check out. A link will be created to invite people. The one who created the group order is the owner of the cart.&#x20;
* **Sending invitations to friends**: the link is sent to the people whom the owner wishes to invite. Their friends enter their names and start shopping.&#x20;
* **Items are added to the cart**: Both the owner and their friends can add items to the cart. The owner can see who’s adding what and at what price.&#x20;
* **Review the cart**: Everyone finishes their shopping and finalizes their decisions. The group’s owner reviews the cart, decides which one they’re willing to pay for, and edits the final cart. He is the only person who has control of all the invitees’ orders
* **Pick delivery date & time**: The host consults his invitees to make the final decision on their preferred delivery date and time
* **Payment**: The owner of the group pays for everything in the cart, either theirs or their friends'. Their friends pay the owner their due personally.&#x20;
* **Shipment**: The cart is shipped to the owner’s chosen address.

&#x20;**>>>** ***We are at the final step of launching the feature,***[ ***keep following us***](https://linkpop.com/dingdoong-social-infor) ***to become the first to try it out!***


# Exceptional online shopping experience with Group Order! Why haven't you tried it yet?

<figure><img src="/files/LBcrynKI6kI7u6DeH90g" alt=""><figcaption></figcaption></figure>

**Situation 1:**

You must have been in charge of making a purchase for a group of people, like ordering groceries for the family, office supplies for coworkers, or some items for a Facebook group of pals. It’s recognized that ordering for a large number of people is not a simple task. Start by hunting down people to ask what they want, remembering all of the selections, controlling the number of orders and the money spent, asking the business owner for a quote to get a better bargain, and then dealing with the burden of distributing orders or dividing the whole bill. But sometimes, your selection doesn’t make people happy. You’ve forgotten toilet paper for your colleague, Tom, or haven’t left a note for the store that your friend, Mary, is allergic to nuts.

**Situation 2:**

while surfing the internet, you’ve stumbled onto a very attractive jumpsuit whose design is not sold anyplace in your country. The shipping fee for an international order is incredibly expensive—nearly as much as the outfit. Will you abandon the cart or continue shopping and pay for the costly shipping?

**Situation3:**

You are getting ready with your buddies for a night party. Everyone's gathering around a tiny screen and you can't see anything to choose from. Your friend Mary, who is in charge of ordering for the whole group, has forgotten to remove the pickles from your hamburger. What's worse, the order delivered is unpackaged and individually labeled, so people have to rummage through the shared food to find their favorite one. It's supposed to be an enjoyable communal meal, but the unpleasant ordering experience seems to have ruined it all.

**What would you do in such situations?** Group Order is truly an unbeatable solution that may help you manage the challenges of buying in group, save your money, and improve your online shopping experience

And there're tons of other situations in which Group order may help. For its ease and cheaper price via volume, buying in bulk, buying in group, or placing collective orders is constantly in high demand. However, e-commerce consumers are lacking a tool to do so in an easy & smooth way. Most merchants hardly recognize this demand as a trend in consumer behavior and turn it into the name “Group Order". That's the reason why they are unaware of enabling this function for their store and consumers still struggle with their online shopping.&#x20;

**Let's dive into the article, you'll grab:**

* What's Group Order and What's Group Order used for?
* Great benefits of joining a group order
* Group Order trend - Discover the trend before it’s trending

> ### What's Group Order used for?

<figure><img src="/files/tqcdwJZDAylTrT4BTiiH" alt=""><figcaption></figcaption></figure>

Before exploring what group order is commonly used for, let's first start with its definition.

**Group Order can be defined in many different ways, but it's summed up into four main points:**

* A group order is a buying activity where a group of people joins a shared order link that they can use to place orders together
* Each person adds their own orders to a shared online cart from their own device at the same time
* They also get delivered together to the same location at the same time. Orders are individually packaged and labeled for easy distribution
* The owner pays for the full cart and splits the payment among the invitees later

**So, What’s group order used for?**

Group Order is flexible and useful in a variety of situations, as was described before in this blog and at the beginning of the article. However, it may be categorized into three main parts:

### Group Shopping&#x20;

People who share a living, working, or digital space (a niche or hobby group, a forum, or a social group) frequently engage in this type of purchasing. They use Group Order for buying office supplies, family groceries, or niche items.&#x20;

Let's see some examples:

**Example 1:**&#x20;

Mia works for a firm and she is in charge of doing everyone's shopping, including groceries and office supplies.&#x20;

Anna is a housekeeper, she must prepare groceries & household items each week for her whole family.

Mia and Anna are both responsible for buying for a group of people. They must keep in mind everyone’s preferences and distribute to their members exactly what they want at the best price. They’ve turned into Group Order for easier online shopping, letting people pick what they want on their own devices. Now all Mia and Anna do is to give themselves a break, take a sip of coffee, wait for people to finish their shopping, apply a discount code and make a payment. They easily distribute separated orders to each member easier than ever because the bulk order is individually packed and labeled. Splitting the payment among members is so simple as well due to the transparency of all order details with the name and amount each one has to pay.&#x20;

**Example 2:**

For a group of people living in small cities, goods are not easily available to them because of high logistics costs and intermediaries which drive up the prices of goods. Additionally, many of them are not very tech-savvy and are not used to ordering online. Therefore, they are prone to the shopping community group to get better product access and a better deal for the large order.

**Example 3:**

Hanna is a big fan of making paper flowers, she is buying materials and supplies for her project. She discovers that if her order value is above 80$ she will get free shipping and if it is above 100$, she will get a discount of 30$ off each product. Therefore she turned to her local group and find people with the same hobby to order together. Amazingly, she not only got free delivery but also only paid $35 for her separate order. It is much more cost-saving than $50 for the goods and $10 for shipping if she makes a purchase alone.

To sum up, the stories of Mia, Anna, Hanna, or a group of people in small cities are typical situations that each of us may come across at some point in our life.  We may earn some **prominent benefits by joining a group order**:

* Making online shopping easier and goods easy to access
* Make sure people get exactly what they want
* Help people save on delivery fees and purchase cost

<figure><img src="/files/Dkfmg9Yy4Hwj8ZBYiD3S" alt=""><figcaption></figcaption></figure>

### Oversea shopping

It’s shopping behavior that is especially popular in developing countries such as Vietnam, Thailand, Indonesia, India, and even in developed countries as well, such as Korea.

**Let's see the example:**

Grace is a fan of Kpop. She desires to have an album of BlackPink. It would be so ridiculous if she orders it on her own because overseas shipping costs are higher than the cost of the album itself. Therefore, she found a Black Pink fan group on Facebook and met Tom, an order collector who frequently put individual orders into a bulk order to help people like Grace save her shipping cost. He is responsible for making orders and payments for all members of the group. When the order is delivered, he distributes it to each member and gets his money back. As a result, Grace cut down on her shipping costs. She was meant to pay a $24 shipping fee for a product worth 30$, but bulk ordering helps her lower her shipping cost to $3 (as the shipping fee was split among 8 buyers).

It's easy to understand that The sole purpose of a collective order for overseas goods is to **save on shipping costs**. International shipments are expensive, so people put a big order together to make the shipping fee worthwhile. This fee is split among people so it becomes cheaper.

<figure><img src="/files/R9DvYa77LLq0818J6OxU" alt=""><figcaption></figcaption></figure>

### Food ordering

Group eating is a common practice in the workplace, at a party, or at a family or friend reunion.

**Let's see the example:**&#x20;

Mary and her friends are holding a pizza party for Christmas. Each one of them has a different taste for pizza, Tonny wants to have pizza with lots of tomatoes on the top while Hanna is allergic to tomatoes and she'd better get a pizza with a full topping of beef. Thomas is a cheese lover and he wants a pizza with a double cheese base. Remembering all people's choices and noting down each of their preferences is really frustrating. Therefore, Mary turns to group order function, creates an order link, and shares it with her friends. Now they copy the link and are free to order what they want on their own devices, add their favorites to a shared cart, and can leave any specific demand for the store owner. Got it easy, just 5 minutes, people all finish their shopping and are happy with their choice. Moreover, they get a discount of 30% of the total cart value for a bulk order. Now they just sit down, take a sip of coffee and wait for their order delivery. Enjoy their Christmas party easier than ever.

It's understandable that holding a party for a group of people is not an easy task and may cause annoyance, especially when the food choice of the host and members' tastes do not match. Therefore, Group order is born as a bridge to fill the gap between e-commerce customer pain points and their desire for a **hassle-free shopping experience**. Group ordering **simplifies how people organize team meals** by letting teammates select their own dishes made to their specific tastes. The orders are individually grabbed and labeled with the order name. That saves the host's time and ensures the satisfaction of everyone. It also helps to **save on delivery fees** by combining many meals into a single delivery and reduces meal costs by utilizing online store discounts.

<figure><img src="/files/3iQp00XH22PLFPHr5A0R" alt=""><figcaption></figcaption></figure>

> ### What are the benefits of joining a group order

As seen in the example above, it is easy to summarize some significant benefits of joining a group order in four main points:

<figure><img src="/files/kzDeBrA5YksWQjIgSzp8" alt=""><figcaption></figcaption></figure>

### People enjoy a hassle-free online shopping experience

Holding a party or placing an order online with family, a whole company, or a large number of people may cause some trouble in some way. Group Order is a simple way to celebrate a perfect party without any frustration. It's so **convenient & time-saving** for both the host and the invitees

As normal, the host always hunts down people to ask for their choices, remembers all the choices, gets the order, distributes a box of order without any labels for each individual, and figures out how much people cost for their order. And sometimes he makes mistakes and people aren't satisfied. The party which is expected to have much fun ends up being disappointed because people can't get exactly what they want.

Group order is a solution for a **better online shopping experience with a team**.

The host can give himself a break, take a sip of coffee and wait for people to finish their orders because now all invitees are free to pick up what they want via their own mobile. They can also leave notes or request special customizations for their orders (a photo book with their own photos, layout, typo, color or wording, a pizza with their dietary preferences: top with a lot of tomatoes and mushroom and base without cheese)

There won't be any more images of a crowd of people huddling over a little screen or rummaging through delivered orders to find their order anymore. Orders are also individually packaged and labeled for easy distribution

Group order also makes it possible for those who are not experienced with online shopping to access their desired goods. All they need to do is join a group order where the owner will do the difficult work of buying, paying, and shipping for them. All they need to do is to add their favorites to the shared cart and wait for the order to arrive.

### People save on their shipping fees and purchase costs&#x20;

People can **lower their delivery fees and purchase costs** by conducting collective orders. It costs less than buying the item separately because people only pay one delivery fee instead of multiple fees for each individual order.

Moreover, people can get discounts or promos offered by store owners when they meet the minimum spending required such as getting a 30% discount on the total cart value for order value above 100$ or getting 25% off for each item if the cart has at least 5 different items. And of course, people are rarely eligible for these promotional offers if they order alone and for personal use, but with group order, these discounts & promos become more practical and achievable. Therefore, discounts or promos are considered as an additional reduced cost when people make purchases in bulk.

### People connect more with their family, friends, and colleagues

People had to suffer a long time of terrible physical distance throughout the Covid 19 epidemic, so they desire community and connection with family, friends, and colleagues more than ever. Group buying is an effective way to **bring people closer together**.&#x20;

Especially, Group Order is considered to be one of the best ways to connect people who live far from each other as it creates a common space where people with their buddies can share the same hobby and go shopping together. It helps to foster human connection and meet the minimum promotional requirement, that's the reason why people choose Group Order for a better shopping experience.

Additionally, it is good now to chat with each other directly in the storefront without any login, instead of switching between several channels to engage with their friends. A single click brings people together and makes online buying more convenient than ever.

Perhaps many think that allowing each member to freely add their items to the shared cart may make hosts care less and hardly understand the interest of each one than hunting down members to ask for what they want and leave a note for a restaurant on their own. It’s significant when you are in charge of the company’s supplies or a housewife of a family, caring for each person's interest is what you are paying great attention to. But maybe something in Group Order you are looking over. After everyone finishes their shopping, **all orders are shown and transparent before all members** with names, notes, or the amount of money they spend. Therefore, not only the host but also other members of a team get to know what their buddies choose for their orders, and what they are interested in.

Needless to say, Group Order is truly a bridge to build a connection among members of a team.

### Get in touch directly with the store owner, not via the third party

With [Group Order](https://dingdoong.io/pages/group-order/) function offered by DingDoong, store owners **run this function directly in their store** without signing up with a third party and that's what customers will love.&#x20;

According to [Thomas Insights](https://www.thomasnet.com/insights/as-food-delivery-customers-ditch-3rd-party-apps-takeaway-tech-rises/), while third-party apps’ business more than doubled during the pandemic, more than half of consumers in the U.S. order directly from restaurants. Some motivations behind this are: **Justice** (They believe third-party apps’ practices to be predatory to both delivery drivers and restaurants, and so they choose to order directly from restaurants); **Economics** (Savvy shoppers are going straight to the restaurants for their food delivery in order to save some costs as orders placed through third parties are significantly higher) and **Personalization** (People are prone to use service directly from the restaurant for a more personalized experience. Upwards of 70% of customers of casual dining and quick-service restaurants (QSR) are willing to give their email addresses in return for personalized offers).

<figure><img src="/files/juJg9FaU6uBDdmwS13L5" alt=""><figcaption></figcaption></figure>

> ### Group Order is on the way to becoming a trend

Group Order is still in its early stages and continues to evolve, there is great potential for the market because consumers chase better cost, shopping experience, and time efficiency.

<figure><img src="/files/VeSGIpFd6edAWucTMGYA" alt=""><figcaption></figcaption></figure>

According to the report on the top hot trend in e-commerce in 2021, Community Group Buying is reported as the hottest trend in China's E-commerce. China, with the largest population in the world and the second-largest developed economy, it's known for having the highest e-commerce penetration rate in the world. Therefore, we expect Group Order will be the hottest trend in the years to come, spread its effect to Europe and America, and[ set a new standard for e-commerce and the future of online shopping](https://www.omegatheme.com/blog/108-dingdoong-delivery-pickup/472-raise-e-commerce-standard-with-group-order-the-future-of-online-shopping).&#x20;

People have changed the way they shop. Have you changed the way you sell?

Discover the trend before it’s trending!

Just contact us via <contact@omegatheme.com>. You need JavaScript enabled to view it. for getting more information on [Group Order](https://dingdoong.io/pages/group-order/blog/article-477) or getting the app installed directly [here](https://apps.shopify.com/delivery-date-omega?surface_detail=article_id_477).

Easy to start but the efficiency is enormous, [get the app](https://apps.shopify.com/delivery-date-omega?surface_detail=article_id_477) now and set a new standard for your business competition today!


# The Essential Retail Calendar for 2025: Plan Your Year Ahead

Holidays are an invaluable opportunity to increase your sales and expand your business. Don't miss out on this chance to make the most of the season by failing to plan ahead. Keeping track of the [retail calendar](https://dingdoong.io/event-calendar/) is essential for successful campaigns and engagement, as it helps you plan your sales and promotions, allocate resources, and stay ahead of the competition.&#x20;

So, what is a retail calendar and how can it help your business? This article will provide you with a comprehensive overview of the retail calendar for 2025. You don't need to memorize or write them down - we have them ready for you in a [**downloadable retail calendar Google Sheet template**](https://docs.google.com/spreadsheets/d/1x31Ir_6K_-SM4mt26XJMU5E9cqIvQQpPFtcUJC5dM4U/template/preview). Access it now and choose the important dates that best suit your needs to maximize your holiday season success!

## What’s a retail calendar?

A Retail Calendar is an invaluable tool for retailers, providing an overview of the most important dates, activities, and sale events throughout the year. This allows retailers to stay organized, plan ahead for specific campaigns, optimize their sales strategies, and maximize the impact of their efforts to achieve greater success in their retail business.

<figure><img src="https://dingdoong.io/wp-content/uploads/2023/02/image-609.jpg" alt="retail calendar"><figcaption></figcaption></figure>

## How does a Retail calendar benefit your business?

### Stay organized, better focus and visibility (reduce the risk of missing out on big events)

A retail calendar provides a comprehensive overview of all important dates and sales events month by month, giving you a clear vision of upcoming events in one place. This allows you to decide which sales events to focus on and which ones to pass on.&#x20;

It often takes at least one month to plan for large-scale sales events, including preparing resources and running marketing campaigns to let customers know about the brand and its offers. Utilizing a retail calendar can help you plan ahead, stay organized, and map out your strategy, so you don't miss out on any major opportunities. This will ensure that you are well-prepared for any upcoming sales events and can maximize your success.

### Efficient Resource Allocation

Once you identify which sales events to prioritize, you can allocate your resources - finance, time, labor, and inventory - to ensure a hassle-free shopping holiday and maximize your return on investment.

### Smart Staffing Solutions

The holiday season is a busy time for any retailer, and it's important not to miss out on any opportunities to serve more customers due to a lack of staff. Overworking your staff can lead to long wait times and a poor customer experience, so it's essential to plan ahead with a retail calendar to ensure you have adequate staff.

### Better inventory management

By understanding the timing of these events, you can adjust your inventory levels accordingly, and avoid stockouts. This ensures you always have stock on hand to meet customer needs.

### Strategic promotion planning

Many holidays and sale events may make your customers feel overwhelmed by numerous promotions and sales. With a retail calendar, you can simply organize your promotions ahead of time without having them overlap, which would confuse your consumers and hurt your revenue and profit margin.&#x20;

## Important e-commerce events and holiday sale period in 2025

Ready to supercharge your sales in 2025? Our Curated Retail Calendar has everything you need to know about the most important e-commerce events and holiday sale periods of the year. Simply choose the occasions that fit your brand and audience, and take advantage of the opportunities that lie ahead.

### **📆** [**Retail Calendar 2025**](https://docs.google.com/spreadsheets/d/1x31Ir_6K_-SM4mt26XJMU5E9cqIvQQpPFtcUJC5dM4U/template/preview)

Supercharge your sales in 2025? Get it right now!

### January

Jan 01: New Year's Day

Jan 20: Martin Luther King Jr. Day&#x20;

Jan 26: Australia Day

Jan 29: Lunar New Year

Jan 1-31: Dry January

Jan 1-31: Veganuary

Jan 1-31: Winter Clearance Sales

Beginning a new year is when many individuals make resolutions and establish objectives. January is also a month dedicated to health, with activities like Veganuary and Dry January. This gives sellers the chance to market their goods and services in the areas of health, food, fitness, and self-improvement.

Several businesses also have winter clearance deals during this month to get rid of Christmas inventory and make a place for spring products.

Martin Luther King Jr. Day, a US federal holiday, is another notable event associated with it. If you believe it to be relevant to your company, consider it.

### February

Feb 09: National Pizza Day

Feb 09: Super Bowl Sunday

Feb 14: Valentine’s Day

Feb 15: Singles Awareness Day

Feb 17: Presidents’ Day (US)

Feb 20: National Love Your Pet Day

Feb 1-28: National Snack Food Month

February is a month that celebrates diversity and offers many opportunities to connect with different audiences. Whether you're catering to free thinkers, dreamers, lovers, or food enthusiasts, there are plenty of important dates to keep in mind. For instance, in addition to popular events like Super Bowl Sunday and Valentine's Day, there are also unique holidays such as National Pizza Day, National Love Your Pet Day, and National Snack Food Month. By recognizing these special occasions, businesses can create targeted sales and promotions that can help attract new customers and boost sales.

***Sbarro's Valentine's Day special: heart-shaped pizza!***

<figure><img src="https://dingdoong.io/wp-content/uploads/2023/02/image-613.jpg" alt="Sbarro&#x27;s Valentine&#x27;s Day special: heart-shaped pizza!"><figcaption></figcaption></figure>

### March

March 05: Ash Wednesday

March 08: International Women's day

March 09: Daylight Saving (begin)

March 17: St. Patrick’s Day

Mar 19-21: The First Day of Spring

Mar 20 (UK): Mother's Day

Mar 20: International Day of Happiness

As March draws near, the anticipation of spring fills the air with joy and excitement. Customers prepare for the season by getting ready for outdoor activities, gardening, and spring cleaning. This month is also marked by several significant events, including International Women's Day, St. Patrick's Day, and the official beginning of spring. Retailers can take advantage of this season by creating exclusive displays and promotions that entice customers, such as discounts on women's products, gardening tools, or travel essentials like swimwear, sunscreen, and luggage.&#x20;

***Lancôme celebrates moms with its Mother's Day marketing campaign***:

<figure><img src="https://dingdoong.io/wp-content/uploads/2023/02/image-614.jpg" alt="Brands celebrate their Mother&#x27;s Day"><figcaption></figcaption></figure>

### April

Apr 01: April Fools’ Day

Apr 07: National Beer Day

Apr 11: National Pet Day

Apr 20: Easter

Apr 22: Earth Day

Apr 1-30: National Pet Month (US)

April is the midpoint of spring, a time when various sales events can be leveraged to benefit your business. Easter is the most important holiday for retailers this month, providing ample opportunities to promote food, Easter gifts, eggs, and decorations. Additionally, April Fools' Day and Earth Day offer the perfect opportunity to connect your business to these national events and create a buzz on social media and through promotions. If you are selling products related to gardening or pets, this month is an ideal time to capitalize on National Gardening Month and National Pet Month (US).

***Cadbury embraces Easter by shaping its products like eggs:***

<figure><img src="https://dingdoong.io/wp-content/uploads/2023/02/image-616.jpg" alt="Brands celebrate their Easter Weekend"><figcaption></figcaption></figure>

***Galaxyuk hypes up its Egg Macaroons for Easter festivities:***

<figure><img src="https://dingdoong.io/wp-content/uploads/2023/02/image-617.jpg" alt="Brands celebrate their Easter Weekend"><figcaption></figcaption></figure>

### May

May 03: National Fitness Day&#x20;

May 11: Mother's day (other countries outside)

May 25: National Wine Day

May 26: Memorial Day

May 1-31: Graduation Season

As May heralds the onset of summer, businesses have a range of fascinating celebrations at their disposal to pique their customer's interest and draw attention to their brand. Mother's Day, in particular, is a standout occasion, with 2020 witnessing a staggering $31.7 billion in consumer spending. With even higher numbers anticipated in 2023, gift, card, and flower retailers can capitalize on this trend by creating compelling promotions that resonate with customers searching for the perfect gift for their mothers.

Additionally, May is a popular month for graduations, meaning products such as gifts, party supplies, and other related items have a great chance to see a boost in sales.

Finally, there are several other national days that may be of interest to your business, such as National Fitness Day, National Wine Day, and Memorial Day. Consider how these days could be used to your advantage and create promotions that will draw attention to your brand.

***Vromansbookstore rides the graduation trend to boost brand visibility:***

<figure><img src="https://dingdoong.io/wp-content/uploads/2023/02/image-618.jpg" alt="Brands celebrate the graduation season"><figcaption></figcaption></figure>

### June

Jun 06: National Donut Day&#x20;

Jun 15: Father's day

June 21: National Day of Yoga

Jun 1-30: Pride month

June is the perfect time to embrace the summer season and give your business a boost! As the Summer Solstice ushers in summer, retailers can seize this opportunity to promote summer-related products such as outdoor furniture, summer fashion, and vacation gear. Furthermore, Father's Day is an excellent chance for gift retailers to showcase their offerings, including cards, ties, and other items for fathers.

This month also offers an excellent opportunity for businesses to demonstrate their support for the LGBT community while increasing sales.&#x20;

June is also an ideal time for retailers specializing in bakery items or flowers, with two national niche days falling in this month: National Donut Day and National Rose Month.&#x20;

Leverage these events and make the most of the summer season to grow your business!

### July

Jul 01: Canada Day

Jul 04: Independence Day (US)

Jul 05: National Bikini Day

Jul 07: World Chocolate Day

July 15-16: Amazon Prime Day

In July, businesses may seem quiet as they begin to craft marketing strategies for the upcoming back-to-school season. However, there are always national holidays to bring cheer, such as Independence Day in the United States, which provides an opportunity to leverage promotions on patriotic-themed products like flags, apparel, and decorations. Additionally, World Chocolate Day is a great way to promote products related to chocolate.

***Haiko Supermarket drives sales with World Chocolate Day promotions***:

<figure><img src="https://dingdoong.io/wp-content/uploads/2023/02/Frame-5063.jpg" alt="Brands celebrate World Chocolate Day"><figcaption></figcaption></figure>

### August

August 8: International Cat Day

August 9: Book Lovers Day

August 19: World Photography Day

August 26: National Dog Day

August 1-31: Back-to-school season

August 1-31: End of summer sales

The end of summer marks the start of back-to-school season, offering a great opportunity for businesses to clear out old inventory with end-of-summer sales and promotions. Businesses can also promote clothing and school supplies for the upcoming school year. In addition, leveraging niche e-commerce holidays like International Cat Day or National Burger Day can attract new customers and boost sales.

***Back-to-school season sparks sales race:***

<figure><img src="https://dingdoong.io/wp-content/uploads/2023/02/Frame-5064.jpg" alt="Brands offers back-to-school sale"><figcaption></figcaption></figure>

***Nasty Gal offers end-of-summer flash sale:***

<figure><img src="https://dingdoong.io/wp-content/uploads/2023/02/Frame-5065.jpg" alt="Brands offers end-of-summer flash sale"><figcaption></figcaption></figure>

### September

Sep 01: Labor Day (US)

Sep 07: Grandparents Day

Sep 11: Patriot Day

Sep 18: National Cheese Pizza Day

Sep 20: First Day of Oktoberfest

Sept 27: World Tourism Day&#x20;

As summer winds down, many people are back from their vacations and children are heading back to school, making September a time of transition. This month also features a variety of unique national holidays, including National Cheese Pizza Day and National Coffee Day. As a business owner, you can leverage these events and their relevance to your brand by creating special promotions and generating excitement on social media. By tapping into the excitement around these holidays, you can increase engagement with your audience and drive revenue for your business.

### October

Oct 01: International Coffee Day

Oct 01:  World Vegetarian Day

Oct 04: World Animal Day

Oct 10: World Mental Health Day

Oct 13: Columbus Day

Oct 16: Boss's Day

Oct 22: National Nut Day

Oct 31: Halloween

October presents a wealth of marketing opportunities for brands and retailers, beyond just Halloween promotions and deals. In fact, there are several important dates on the retail calendar that businesses can leverage to support meaningful causes and raise awareness for their brand. For instance, International Coffee Day, World Vegetarian Day, and World Animal Day are all events worth keeping in mind. By aligning your brand with these events, you can showcase your commitment to important issues and connect with your audience in a meaningful way.

***Starbucks Coffee embraces the Halloween season with a specially crafted, holiday-themed Cold Brew***:

<figure><img src="https://dingdoong.io/wp-content/uploads/2023/02/Frame-5060.jpg" alt="Brands celebrate Halloween"><figcaption></figcaption></figure>

***KitKat capitalizes on Halloween for brand buzz***:

<figure><img src="https://dingdoong.io/wp-content/uploads/2023/02/Frame-5061.jpg" alt="Brands celebrate Halloween"><figcaption></figcaption></figure>

### November

Nov 02: Daylight Saving (end)

Nov 04: National Candy Day

Nov 11: Singles’ Day

Nov 27: Thanksgiving (US)

Nov 28: Black Friday

For online retailers, November is a highly anticipated and action-packed month due to several significant events, such as Thanksgiving in the US, and the biggest sale season of the year including Black Friday and Cyber Monday. To ensure a successful outcome, it's crucial to meticulously prepare in advance for every aspect, ranging from inventory and labor to logistics. Being aware of these events and their significance can aid in planning and lead to greater success for the business.

***Kohl's celebrates Black Friday with a special gift card promotion:***

<figure><img src="https://dingdoong.io/wp-content/uploads/2023/02/Frame-5059.jpg" alt="Brands celebrate Black Friday with sales &#x26; promotions"><figcaption></figcaption></figure>

### December&#x20;

Dec 01: Cyber Monday

Dec 24: Christmas Eve

Dec 25: Christmas Day

Dec 26: Boxing Day

Dec 31: New Year’s Eve

December marks the end of the year and is a crucial time for reflecting on the year's achievements. It's also an incredibly significant period for retailers, as Christmas Day, Boxing Day, and New Year's Eve drive a surge in demand for gifts. To capitalize on this opportunity, it's essential to prioritize these days and begin planning early to ensure that customers receive their purchases on time. By doing so, businesses can maximize their sales while ensuring a positive experience for their customers.

***Benefitcosmetics celebrates Christmas by holding a merry holiday giveaway**:*

<figure><img src="https://dingdoong.io/wp-content/uploads/2023/02/image-626.jpg" alt="Brand celebrates Christmas with sales &#x26; promotions"><figcaption></figcaption></figure>

***Harrods capitalizes on the Christmas shopping rush to boost its sales**:*

<figure><img src="https://dingdoong.io/wp-content/uploads/2023/02/image-625.jpg" alt="Brand celebrates Christmas with sales &#x26; promotions"><figcaption></figcaption></figure>

## Get a FREE retail calendar for 2025

A calendar-driven approach plays a crucial role in e-commerce marketing. Creating a retail calendar for your business can aid in implementing a more strategic and international effort to maximize revenue. With so much competition during the sale season, it is essential to ensure your brand stands out and wins the competition by staying ahead of crucial sale dates that are most relevant to your business.&#x20;

Don't miss out on potential revenue gains in 2025 - grab your free retail calendar today and begin organizing your plans!!

### **📆** [**Retail Calendar 2025**](https://dingdoong.io/event-calendar/)

Supercharge your sales in 2025? Get it right now!




---

[Next Page](/llms-full.txt/1)