> For the complete documentation index, see [llms.txt](https://docs.dingdoong.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dingdoong.io/faqs/faqs.md).

# FAQs

<details>

<summary>What is the purpose of the Custom CSS in the Delivery Date tab?</summary>

Custom CSS is used for adding some custom fields or themes for the date & time picker display at your storefront, apart from the certain changes supported by DingDoong.

</details>

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<summary>What happens if my customers add 2 products to the cart, one only available for delivery and the other only for store pickup?</summary>

DingDoong are so regretful to inform that the case is currently not supported by our app, hence the date\&time picker would be hidden on the cart page until buyers pick the products activated by the same rules.&#x20;

We do this to minimize merchant losses if they are unable to meet the conflicting requests in the event that buyers pick either delivery or pickup method.

:point\_right:**Other scenarios should be taken into consideration:**

* Customers add product A, product B in the same cart. Product A is enabled by Delivery rules, Product B has no rules applied on it. DingDoong would display Delivery date & time at the storefront on the cart page for customers to pick.
* Customers add product A, product B in the same cart. Product A is enabled by Store Pickup rules, Product B has no rules applied on it. DingDoong wouldn't display any methods for customers to pick.

</details>

<details>

<summary>What timezone will my date picker operate in? Where to set up?</summary>

DingDoong allows merchants to customize their timezone in the onboarding section or the   [How to create a test theme?](/how-to-create-a-test-theme.md)tab.

All the calendars shown at your storefront & date-time in the app will adhere to this timezone.&#x20;

</details>

<details>

<summary>Will the app disable checkout until a date is selected?</summary>

It's entirely up to you :relaxed:

If you want to activate the rule, put a tick in the box "*Require the delivery date before checkout*" in the [Broken mention](broken://pages/B5cuwRebh0Maf1LQGHlt)tab to set it up.

</details>

<details>

<summary>How many store pickup locations can I add?</summary>

You can add an unlimited number of pickup locations.

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<details>

<summary>Is the order report showing orders by delivery/pickup date or order date?</summary>

You may keep track of your delivery/store pickup orders on the[Order Report](/order-report/order-report-1.md) tab.

You may examine the orders in greater detail in the list format, including the order number, **delivery/pickup date, delivery/pickup time**, buyer's name, and the order status.&#x20;

You may examine the orders in the calendar format to get an overview. Both display formats are suggested for a complete order capture.

</details>

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<summary>Does the app support splitting the order?</summary>

Split order are currently not supported in the May 2022 version.

</details>

{% hint style="success" %}
Reach out to us via the email [**contact@omegatheme.com**](mailto:contact@omegatheme.com) if you have any unresolved question&#x73;**.** We'll get back to you at the soonest time!
{% endhint %}